Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

I love this business. Poo Happens keeps my backyard business free, so I don't have to worry about…read morewhere I'm stepping or any of the smellier bits that come with having fur kids. And bonus, no more flies or odors either. Everyone is very professional, and they make a point of getting to know your dog and their patterns so they will let you know if they see something that seems off. Top-notch communication. Text alerts when they are on their way and when they have completed their service. And in nearly four years of service, they have never missed an appointment. I really don't have enough good things to say about this female, vet-owned business.

Very good people every week same time they call 20 to 30 minutes ahead of time to verify dog is…read morein. They do a good job and walk the whole yard. I cant say enough they are customer friendly people. because of fraud on my credit account they were denied twice but each time they ran it thru and and got paid they called me or asked me any questions I will be with them as long as I have a dog

I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

Great company! They arrived on time (and I appreciated the text/call before arrival) and cleaned up…read moremy yard beautifully. I recommend Maggie and Matt's for anyone who's tired of cleaning up dog poop--especially if you have big doggos.

I have been using this service for several years and have been very happy. A big reason is Josh…read more He does an amazing job, a great person, and someone you can trust to always do a good job. Seeing Josh each week truly makes my Bailey's day. As soon as I tell her he is on his way the excitement begins. He spends time with her, and if she had her way he would stay all day! It's obvious Josh loves dogs and they love him back. It's nice for me to see him too. He is kind, friendly, dependable, and has a wealth of knowledge about dogs that he does not mind to shares. He is a true asset to the company. I have given shout outs to Maggie about the outstanding job he does by phone, but it's time I spread the word to everyone. If you want a professional company choose this one and if are lucky, like me, you will be assigned to Josh's route.

There is one thing that I require and expect when I hire a company to do a service: dependability…read moreand consistency. Matt's has NEVER missed a service day every week. I have used them for the last year for pet waste removal after a horrible experience with a rival "claim to be" pooper scooper. I can't remember who that was because they never showed up or gave excuses. Matt's comes to our home weekly to take care of what I, frankly, don't have time to do. Time is money and when I drop coin I expect full-service. Matt and their crew are timely and do a thorough job to clean up the backyard. They are competitively priced, too, and based on the frequency and number of dogs. Not to mention their response time is always spot-on. I know what day and time to unlock and lock my gate every week because they show up. If you are looking to hire the best contact them and check it off your list knowing it will get done.

This would have been a 5 star but Matt sold his business. Great for him, couldn't be happier as his…read moreservice was great. Towards the end with the acquisition, the new company really "pooped the bed" - They moved my scheduled time further and further out to the point where I had to have a heart to heart. The solution was to have the new guy meet the dogs so that they wouldn't bark at him while he stole their poop. Instead of following through with the request of letting me know the time they'd be at my home so I could leave work and meet them for the intro - I received an email basically saying "F off we don't have time for this". They fired me. LOL you gotta be kidding me! You pick up dog poop, and are around dogs, and don't want to be accommodating to make sure my 20 pound midget dog doesn't bark at you - or maybe its my 40 pound geriatric deaf cattle dog? Sorry big guy you should take your name off this business. I was a customer for over 5 years since the beginning and after the sale it went super south. If you start a new business, let me know, doesn't matter what it is, I loved your service. But for the love of god, take your name off the face of this one. Maybe call it "gone to shit"?

Aaron is very rude and he did not do the Job he promised regarding my home cleanup of my two…read moregreyhounds. He left multiple piles of waste on my side yard that he said he couldn't see at first. He refused to come back out and finish the job. I do not recommend him and he hung up on me when I asked him about these details. I will be disputing the charge on my credit card. Very unhappy.

I had Aaron from Super Scoopers out to service my yard today. Our family is very busy, like many of…read moreyou, and with my work schedule, I travel quite a bit. My poor yard has suffered because of it. After Aaron had finished today, I took my dogs outside and I was AMAZED! My yard looks like I've never had dogs back there in the first place! My yard is clean from all of the dog waste and doesn't have any of the yucky odor anymore. I am very impressed with Super Scooper! I will have this service weekly, from now on...no question! Aaron has made payment very easy with Zelle along with several other simple options. Great attention to detail, very friendly, easy and frequent communication to let me know when he's coming and going. This is a PERFECT service for our home and family. HIGHLY RECOMMENDED!!! You won't be disappointed!

Above and beyond my expectations! The Poop Fairy serviced my backyard today for the first time and…read moreI am extremely happy. Tyler did an amazing job! I have 2 large dogs and he got my yard super clean. Not one turd left behind, even in the surrounding gravel. No more worrying about having energy after a long day of work or my back pain while picking up after my dogs. Great customer service, friendly family-owned business, good communication, and great pricing. I am grateful for their service. Sign up... I highly recommend them!

We have had Poop Fairy service since Oct of 2024. For the most part, service has been satisfactory…read more Technicians have been later than the prescribed 2 hour window numerous times...or have arrived way outside the scheduled parameters. The local franchise owner is very polite but apparently overwhelmed or overworked within her normal job. We have had scoop service for three small dogs. Two weeks ago one of our dogs passed away. I notified the owner of this and told her would pay full price (obviously) for the next day's scoop but after that please only charge for two dogs. No problem right? Until the following week and I get the three dog invoice. I contacted and requested a new bill. After several emails, and seven days, I still don't have a corrected bill and am getting late notices. Today I paid the full amount and canceled service. Too many issues stacked up. Billing, scooping too much rock out of my yard, late or three hours early, not spraying deodorizer. I will say they never left the gate unlocked and always left treats for the dogs.

This is the best vet I've ever been to. They were able to get me into an appointment within 2 days,…read moreexpertly examined my dog and found that she had contracted a virus. She felt better after a round of some meds and a bland diet after about a week of treatment. The total was around $250. After being a loyal customer to Banfield Pet Hospital for over 4 years, I stopped into to a Banfield, saw no vet and minimally explained the issue, & was quoted $1.3k for several tests. I left, was charged $75 for nothing. I was being scammed by Banfield and needed my dog to get the care she deserved. That's when I found West valley animal hospital out of recommendation from my bf. My dog is 100% better and it's thanks to this vet. Thank you for having such a friendly and personal receptionist, passionate vet techs and a knowledgeable vet who actually speaks to patients owners. Thanks for putting people and pets first!

I've been bringing my Doberman here since she was a baby and she'll be 6 in April. Dr. Cromer is…read morewonderful and has helped my sweet girl with everything from terrible allergies to fractures in her foot from an injury at the dog park. We had a different incident that cost me almost $2,000 at the emergency vet where she was totally misdiagnosed and put on antibiotics. After a follow up with Dr. Cromer, she didn't need the antibiotics, a culture test or a blood test that the emergency vet told me she would need. Needless to say, I wish I would've waited and brought her to Dr. Cromer who is honest and reasonable with pricing. On top of that, her entire staff is very kind, caring and professional and I can tell they care about all the animals that come through as much as their owners! I am always able to get an appointment in a day or two with their flexibility. I also got a kitty from them who is in perfect health and a sweet boy!