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The Planet Pulse

1.0 (2 reviews)

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14 years ago

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13 years ago

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Rue 21

Rue 21

1.0(3 reviews)
0.8 mi

My son made a purchase on 07.03.2018, updated his billing and shipping address and his package was…read morestill shipped to the incorrect address. We called Rue 21 to see if order can be cancelled and was advised that it cannot but I would have to call UPS in order to get the address changed. Rue 21 knew that they ship out packages via UPS Surepost and that the USPS completes the last leg of the delivery. I've contacted Rue 21 everyday and have been laughed at on the call, spoken to like I was an idiot by floor supervisors and finally was advised today that I should call back in 1-2 hours after a supervisor meeting. I did and I requested to speak with a manager who is over the floor supervisors only to be told that they weren't there. This company refuses to reship or refund my son his money. And to make matters worse, his package is lost somewhere in Illinois and we live in Arizona.

Be Aware of the quality of the products from Rue21!!…read more I ordered a maxi dress on their website on 8/6/18. I received it yesterday, put it on and loved the fit and style, but as I turned around, my mom saw a huge stain on the back butt area. It looks like a huge ink stain but it appears to be the color in the fabric must have bled. I was shocked something like that would be shipped out because it's like 2 inches long. Where is their Quality Control? I called customer service first thing this morning because I got the dress for my father in laws memorial this Saturday because now at this point, I don't have anything else to wear. I asked for them to send me another one overnight. I was told by a manager, Brandon M that they don't have any way to do that but to send him pictures of the dress and he will see if they will reimburse me the overnight shipping cost on the new dress. 10 min later, he emailed me back saying Corporate is willing to honor reimbursing me my overnight shipping. Okay, good that was acceptable, right? However, when ordering the new dress, I called Customer Service back to ask a quick question and got to talking about the next day delivery and found out that even though we pay the $25.95 for next day, their warehouse is "behind" so the processing is up to 2 days. What !? How is that good customer service? Yes, I was getting my shipping costs back, but to those ordering and paying $25.95 for overnight, know it's not really overnight shipping because if you order before 1:00 EST, the website says it will process same day you order so that would make you think that you should get delivery the next day "overnight". Nope apparently not. So, that even tells me the manager Brandon M 1, doesn't know issues going on at the warehouse to assist the customer better which is bad communication on Rue21's part or 2, he withheld that information from me when we talked this morning. Rue21 is a joke! I have sent several emails back to said Manager, Brandon M and no response. No surprise there.

Streets of Cranberry - New fire pit area

Streets of Cranberry

4.0(2 reviews)
0.3 mi

The Streets of Cranberry is a strip mall that looks more upscale than most other strip malls…read more Current restaurants include First Watch, Houlihan's, Aladdin's, Firehouse Subs, Condado Tacos, Clean Eatz, and Maxine's Coffee. Customers may purchase foods also from Omaha Steaks and Honey Baked Ham. Current clothing stores include Old Navy, Soma, Chico's, White House Black Market, Talbot's, Jos A. Bank, Steel City, and Rally House. I do not shop at these clothing stores, but they seem to be popular with other customers. This mall also contains several local home-improvement businesses that can be useful to homeowners (e.g., handyman, heating and cooling, Bath Fitter, appliance repair, cabinets, and grout repair). A few businesses offer recreational activities for physical fitness, including a swim school, trampoline park, and indoor cycling. Many other businesses include a Verizon, salon and spa, UPS, jewelry store, candle store, etcetera. This mall does not have a large grocery store, but other nearby malls do.

Streets of Cranberry is a shopping plaza off Rt 19 in Cranberry. Houlihans restaurant can be seen…read morefrom the highway, other food choices there include Firehouse Subs, Alladin's Eatery & First Watch. They have retail stores such as J Jill, Old Navy, Anne Taylor Loft, Talbots, Sheila's Home, Chico's, Hallmark and several more. There is plenty of lot parking & sidewalks joining all stores. They recently refurbished their patio area and put in a fire pit and outdoor stage for live music. August 28-30 they had several outdoor family friendly events. They had some special activities for kids during the morning & early afternoon. They had a few food trucks. From 4-5pm Max Schang's Trio of Blues played on the stage. Seating was socially distanced & patrons were asked to wear masks. Public restrooms available with extra hand sanitizer stations. Worth stopping in to shop & dine if you're in the area.

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Streets of Cranberry - New stage for live music

New stage for live music

Streets of Cranberry - New patio area

New patio area

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