Well, where to begin?! We got here and it began.... The employees seemed to want to be involved with their own conversations vs handle wait on customers... it took 28 minutes for two simple meals... first the grilled chicken was completely overcooked and the lettuce was brown, the tomato slice was larger than the grilled chicken!!! It was GROSS! The other was a burger which again was overcooked and (are ya ready?- COLD!!) When one of us went to the main counter to inquire, one of the employees was RUDE and dismissive.. totally disrespectful!!!!! Meal came in 31 minutes from ordering! It was a total waste of money- this place continues to go downhill- - poor management-- Heck they had a worker slopping a mop around in the seating area while folks were eating... TRAIN YOUR STAFF!! read more

The man working the drivethrough was anything but friendly he should not be the person that greets the customers I'm pretty sure his name is Orion. He was very rude when exchanging words and barely even talked when handing me my food instead he just stared at me didn't smile once and was just overall not making me want to ever come back here with his service. Also we asked for no onions on our burger and instead we got extra onion read more

The Pine Cone - Burgers Near Me - Bayfield, Colorado

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The person taking orders with the pink hair was extremely rude! The tables were filthy and we had to ask for one to be cleaned off so we could sit and eat. Gravy was watery and bun chewier than the chicken in it. My husband asked for the combo and volcano sauce to dip them in and when his order came with no fries. When we asked the girl about it, she said, you didn't order that, If you want fries, you have to pay for them with nothing but attitude. He tried to explain he asked for the combo and had even ordered the sauce. She had attitude the entire time and I won't be returning unless something changes! I grew up here and this is a place we have come to after school events or an activity that warranted an ice cream celebration. There were 8 employees at least and at least 4 just standing around. Normally, I never do reviews but this girl was just so rude. read more

I ordered the crispy chicken sandwich with lettuce and tomato combo, the chicken was not a breast or even a chicken strip, it was very, thin and about half the size of the bun and extremely rubbery! I thought OK I'll just eat the other half of the sandwich, the piece of chicken was tender but about 1/3 the size of one half of the bun. Yuk! I will never order or recommend the crispy chicken sandwich. I upgraded to a medium size order of onion rings, they were very greasy and must have been fried twice. A very disappointing experience! read more

Service sucks all teenagers gossiping about boys. Just my dad and I no line instead of helping us they just chose to talk to each other. Food is good just slow for them to make. Place is dirty bathrooms and floors read more

The Pine Cone - Bathrooms and dirty floors - Burgers Near Me - Bayfield, Colorado

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Food was very good, great burger. Very busy, which is a good sign, but means you'll need to wait a bit.

While the burgers are good, the onion rings that my husband ordered for take out were fried to a crisp, and not in a good way. They were so over cooked and grease soaked that they were inedible. On the flip side, my french fries were cold in the center. We keep giving this restaurant another chance and there is always something not done well. read more

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Excellent Burgers made fresh and served Hot . Love the Mushroom Burger with swiss and sautéed onions

So let me tell you a story about how Pine Cone saved my night.... I rented a spot at Vallecito Lake for my birthday. I did not plan food for Saturday night ( tonight) because there is a grill near the lake. We get to the grill for food and it is over an hour and a half wait for both dine in and to go. We leave and drive to Bayfield for a restaurant that said it was open until 8:30. Surprise! They were not. We then go to a brewery and cannot eat there because they don't allow dogs on the patio ( did I tell you I had my dog? Because I did) so I lookup anything that is open in the area and alas, there is Pine Cone. The food was delicious and the staff was so nice. Thank you Pine Cone for coming through for us tonight read more

Excellent food. Everything's fresh and homemade. Highly recommended. Best burgers in Colorado.

Food is OK but way overpriced. They charge for everything. If you order a combo, you don't even get one free dipping sauce.C' mon!

You ask for a Shredder strawberry cheesecake and they give you vanilla ice cream and they don't even bother to mix the watery frozen strawberry into the ice cream, how bad! Every time you go is going to be different, sometimes not strawberry at all read more

One of the better mushroom swiss burgers I have tasted. Warm, friendly service. A 'must' stop. Don't drive by. Stop end enjoy The Pine Cones culinary fare. Your taste buds will thank you later! read more

Great place to get a hamburger. Staff is always very friendly and helpful. Worth the stop if you are hungry and looking for a quick meal.

This place is amazing!! The girl who helped us was so sweet and the food was delicious! Very clean and comfortable vibes :) Thank you!

This is an oasis of goodness in the most unassuming location! We were on our way to Durango to embark on a backpacking trip and stumbled upon this place while at the gas station. They have a connecting wall and once we realized this place existed we were super excited and had to try the ice cream. The combinations are great the service was awesome and everyone was really friendly! Prices are great and the atmosphere is great and fun. The Ice Cream was so good that we decided to make another stop on our way home. If this location is closer than six hours away we would definitely go very often! If you are in the area or nearby or not, stop in and have delicious ice cream and burgers and other homemade food. They have some amazing specials throughout the week such as three dollar burgers on Monday and other specials. read more

Order was wrong customer service was terrible when we got the order she removed the wrong items from the table to throw away read more

The Pine Cone - $5.49 for 4 fries - Burgers Near Me - Bayfield, Colorado

This place has some of the best burgers you can get in town. I feel that their food is also homemade as well.

Great soft serve ice cream ! Best in the area that i know of. Have not eaten there though. We go just for the ice cream. read more

Such a great little pit stop on our journey across CO! Milkshakes and food were amazing and fresh and the bathrooms were spotless

If your looking for a quick stop to grab some ice cream and food, this is a fun choice. Fries, burgers, shakes, banana splits, dipped cones and more. Fast food with a diner feel. Great for kids. For a quick, affordable treat, this makes an easy choice. Service was friendly and fast also. My only complaint was that we were there when they opened and our fries were slightly under cooked. The waffles fries have a batter that I didn't care for. Otherwise food was alright read more

Messy burgers. Love messy burgers. Large deep fried mushrooms with a crispy, light breading.

This place was ok. It was interestingly tucked away in a gas station. The service was excellent though and the guy that helped us was knowledgeable about their product. Overall, it's an ok place if you've got to stop somewhere for gas and a snack. read more

What a gem to have in Bayfield! The Pine Cone offers a variety of food options and the icing on top? The owner is a Bayfield resident and makes it a priority to support our schools! The drive-thru is efficiently run with great customer service! read more

This place is f**king fire! This is coming from an ex-New Yorker; who has tasted some of the best food in the world. A must try before they end up on the "Food Network", and Guy Fiery is baptizing himself with secret sauce behind the counter. It's good. read more

How could they have gone down hill so fast? Customer service is still a failing point We went in today 10/21 for the $6 lunch deal. Walked up to the counter and was second in line. After cashier took the order in front of us she proceeded to make their floats and sundaes. Then when she took our order she informed me it was 302 and could not give me the lunch deal because that ended at 300. I understand you have to have a cut off. But 302 is not it. Especially when the customer had been waiting in line prior to 300. read more

It's really bad. Really really really bad. These are not fresh burgers they are hockey pucks out of a box. If you really want good food you could go anywhere else within 50 miles and it would be better than this place. the owners do not understand what good is or that they do understand but choose to charge premium prices for crap. The owner reached out and wanted me to further explain my poor review of the business. OK. There may be some repetition here: the burgers are not fresh, but frozen, preformed patties, and it translates into a sub-par burger. Our burgers were not freshly cooked and came out less than hot and with skimpy toppings that were not fresh either (read as wilted, mushy, lacking integrity= not fresh). Fries were not hot and fresh and overcooked. I do not know what else can be said about the experience other than we paid a fair amount of money and received the meals fast, but they were partially or wholly precooked and waiting to be served fast. We would have happily waited for fresh burgers and fries, but we were not fortunate enough to receive that. I will also repeat the sentiment that one can travel 50 miles in any direction and find a better burger for the same price. read more

Being new to Bayfield this has become my go to for ice cream shredders and sundaes. Hamburgers are decent. One draw back experience I had was I ordered a grilled ham and cheese sandwich. Not grilled-no ham on there and cheese looked like it was microwaved! Not happy after paying good money and getting an unappetizing sandwich! read more

2nd time I ordered the chocolate cherry shredder and there was zippo chocolate in it. I even requested extra chocolate shavings because they changed it from chocolate chips to shavings. If you're not going to put chocolate in it then don't call it chocolate cherry. Not cool read more

The Pine Cone is a hidden gem, this little ice cream and hamburger stop is a hopping place on high school game nights and during the summer. The ice cream is soft serve and great. The hamburgers are a good size and delicious, choice of 3 kinds of fries with 3 levels of heat for the fry sauce yummy! A must try in the sleepy little town if Bayfield, CO. The perfect restroom and break stop between Durango and Pagosa Springs right behind the Shell gas station. read more

Great Burgers, chicken strips and most importantly the ice cream is awesome. Service is great, the staff is friendly. There is lots of variety in the menu. read more

UGH!! When I first moved to Bayfield a year ago, I digged the pine cone. Over the last few months they have gone completely down hill. Literally the last 4 times in a row I've been, something has been wrong with my order. I've noticed the 3$ burger days typically are made with old bread that's chewy and I've had soggy fries multiple times. The cheese curds are a Rip off for price vs the amount you get, especially when the cook only fills up the small bag halfway, it's already a small bag to begin with. Multiple times my shredder is missing a major ingredient. I'm just over it. There may not be very many options in Bayfield but I'd rather go to ANY of the other options from now on, just not worth the constant disappointment especially since it's more expensive than any other fast food in the Durango/Bayfield area... rip off, absolutely no consistency and they don't listen when I make a request :/ read more

I've not had a better green chilly burger! Great service. With a smile even! Passing through on a vacation ride. I'll be back. I wish there were more places like this. read more

My husband and I stopped here while passing through Bayfield, CO. They provided excellent burgers, waffle fries and service.

Tasty ice cream, friendly workers, and fast service! I would recommend this place to anyone looking for a sweet treat.

Nice, clean, efficient little burger and ice cream shop. They have a great selection of burgers, other sandwiches, and sides. The ice cream novelties are freshly made and delicious. Good size portions and the burger meat tastes fresh and hand shaped. Staff was friendly and efficient. Live in a nearby town and will go again and again. read more

Have always had a good experience here. I realize there were some issues in the past for some folks and it appears that the owner has been very responsive to them. As for my experiences, the food is good, the place is clean and our service was polite and very friendly. read more

Good food. A little pricey since it's a hamburger joint but not too bad. I had the hot turkey club and it was great w sautéed onions! Cute place to stop when driving through Bayfield. read more

Went and spent 20 minutes in a line for ice cream. When I drove away and went for a bite I realized to my dismay it was only a chocolate ice cream in a cup, not the shredder I ordered. They do this all the time they are not consistent, and don't even know their own menu: shredders, burgers, probably even a damn corn dog. This place is full of disappointment . I can't believe how much they charge to give you a half-assed order. Find people who know how to make the items people order... or bring back Dairy Queen. read more

If I could put a negative star I would, they got my simple order wrong, then after we paid we were harassed about our service dog...by multiple employees.... read more