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    The Pet Shoppe

    3.4 (77 reviews)
    Closed 11:00 am - 6:00 pm

    The Pet Shoppe Photos

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    Ornament with a live hornworm inside. What a great science experiment for our kids
    Cheery O.

    Following a recommendation from a friend, we tried this pet shop after having a very bad experience at a well known shop in Berkeley that I will never enter again. My 3 children and I had a lovely time. So much to see. Owners were open to questions and were a wealth of knowledge (we are a new jumping spider family). The kids were able to interact with some lovely birds and we came home with spider food and a Hornworm ornament. It has become our favorite ornament this year. The kids check its growth daily and compare it to the clear growth chart we were given. The place was clean, the prices were reasonable and the owners were lovely. This will be our new pet shop of choice and we are happy to drive the extra distance to get there.

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    20 days ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Great pet shop. I always buy my bird feed and have purchases 2 parakeets that were tamed. Love the staff!

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    4 years ago

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    4 years ago

    New owners/management equals a waaaaaay better experience. Always helpful. Always friendly.

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    I loved my experience in this pet shop! The 2 people that helped me were awesome and I most likely wont be visiting Petco anymore.

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    5 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    10 years ago

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    18 years ago

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    19 years ago

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    7 years ago

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    14 years ago

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    15 years ago

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    11 years ago

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    7 years ago

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    Photo of Casey S.
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    8 years ago

    Great service here! Definitely will be coming back to support local business in Vallejo

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    13 years ago

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    Ask the Community - The Pet Shoppe

    So you have baby aquatic turtles?

    Do they have snakes?

    yes we do and we can also try and get you a special order of the snake you would like

    Do they have kittens?

    Yes Two black one long hair and one short hair

    View All 5 Questions

    Review Highlights - The Pet Shoppe

    Erin makes the shop feel comfortable and welcoming, and is always quick to help with whatever we need.

    Mentioned in 4 reviews

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    PetSmart

    PetSmart

    (22 reviews)

    Sarah V from the grooming department is amazing. Me , my wife have been dropping off our husky Luna…read morehere with Sarah V for a couple of years and she has done an amazing job with her. Just recently my wife has been dealing with some health issues and we haven't take her (Luna) for a couple of months. She was in need of de shedding and pampering and Sarah V went above and beyond with our Luna. She looked like a million bucks. We trust in Sarah V in making our Luna looking like a model dog.

    I previously came to this store to purchase a fancy Australian Parakeet, fell in love with her, it…read morewas the best decision I've made this year regarding on having a brand new pet. Jose is the name of the clerk that took care of me and my purchased pet. It's been 3 months, so I came back for another fancy Australian Parakeet and this time, also Jose was there. I asked him if he knew if any of the parakeets were male or female, this guy, this dude Jose turned around and told me with a straight face that "We do not discuss the sex of the birds in here, and that's not an excuse to return it." What the hell? I wasn't looking for excuse and all I did was ask a question. Dude virtue signaled the alphabet cult and one thing is for sure, I don't write reviews often, but this was meant to be, and last but not least, I will encourage everyone I know not to buy anything from this place, as it is overwhelmed with low IQ progressive aliens. I left the store, didn't buy anything and went to Petco to find my Australian Parakeet.

    Pet Food Express

    Pet Food Express

    (143 reviews)

    Today was my first visit to this Pet Food Express location, and it was such a wonderful experience!…read more I discovered a few months ago, while visiting the Pleasant Hill store, that Pet Food Express carries my dog's food. Since moving to the Bay Area a year ago, I've been ordering it online, so I'm still learning which stores carry what. Recently, the Concord location didn't have the smaller bag of my dog's regular food, so I decided to try a different formula from the same brand. Unfortunately, my dog wanted nothing to do with it. I stopped by this location hoping they might have what I was looking for, and that's when I met Brandi. She was absolutely incredible! Even though they didn't have my dog's regular food in stock, she took the time to help me explore other high-quality options and recommended products that might encourage my picky pup to eat. The biggest surprise was learning that if my dog didn't like the food, I could return it for store credit. I had no idea this was your policy! Neither the Pleasant Hill nor Concord locations had ever mentioned it, even when the Concord team knew I was hesitant about trying a new formula. Because of Brandi's outstanding customer service, I was able to exchange the food my dog wouldn't eat and bring home something different. As soon as we got home, my dog happily ate some right out of my hand, so I'm feeling very optimistic! I also brought my blue nose pit bull with me, and Brandi was so kind and patient with her. My dog was a little overwhelmed by all the exciting smells, but Brandi kept her happy with treats and made her feel comfortable while we talked. Brandi truly went above and beyond. She was knowledgeable, patient, compassionate, and genuinely cared about helping both me and my dog. Customer service like hers is rare these days, and she made me feel like a valued customer. Thank you so much, Brandi! You've definitely earned a loyal customer.

    This is my go to location, to grab my pup's food!…read more He eats Primal raw patties and Fromm chicken vegetable kibble. We've been buying his food here for the past almost 9 years. Always nice and helpful staff!

    Tractor Supply

    Tractor Supply

    (33 reviews)

    $$

    Picked up an online order at this location and I had so many employees offering to help me that it…read morehas raised the bar on customer service everywhere else. Granted I was buying a super heavy Blackstone and couldn't have lifted it by myself even if I had had to! My family and I of course found several other things to buy as well while we were there. The prices are comparable or lower to anywhere else . If you have pets, an outdoor enthusiast, or somebody who just likes to cook you will undoubtedly find more than a few things to take home with you. And like I said before the employees are all so friendly and helpful it definitely makes you want to come back.

    My one star rating doesn't go to the store in general but to my experience in it…read more I purchased several birds here throughout the years. This time, I purchased a bunch of birds including baby ducks as usual, but when I got home, I realized that one of the ducks was crippled. It's got a twisted, malformed leg and it's limping. You would have thought "then go return it and get a new one, or go get your money back" I thought the same, in fact I did. You know what they said? Sorry we can't take responsibility for that. If you pay full price for something, you expect the best quality. If you buy a defective product of any kind, it would only make sense that they would refund you and take it back, or at least replace the product to a non-defective one. They did none of that. "Sorry, we don't take them back". I didn't pay full price to be stuck with your defective inventory. It's crazy how 100 good experiences can all collapse to the ground with a single bad experience. All of a sudden, the store doesn't leave a good impression in me. I don't just buy animals for the heck of having them. I also breed them, and good genes are key.

    The Pet Shoppe - petstore - Updated July 2026

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