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    The Pet Shoppe

    3.0 (31 reviews)
    Closed 11:00 am - 8:00 pm

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    Tracy W.

    Had a great experience. The place was clean and well kept. The staff were helpful and friendly. We got our pug puppy from them and couldn't be happier. The vet visit was free with purchase and she is 100% healthy. Even spoke to the owner a couple of days later to ask a question and she was kind and very pleased to hear the puppy doing well. I would definitely recommend and do business with them again.

    We got two of our three puppies from Dana and The Pet Shoppe. Recently we got our Puppy Hope. Thank you Dana for this addition to our family! She is beyond beautiful.

    Elvira Jolene
    Kevin M.

    My husband and I had been searching for a Biewer Terrier for some time and came across one at The Pet Shoppe in Middletown in December of 2022. I FaceTimed my husband from the store and we agreed that I was going to bring her home and we named her Elvira. Well, Elvira is a spirited puppy with three older sisters, all different breeds. She fit right in as the baby. We noticed around July 2023 that she was favoring her right hind leg. Through pathology with the vet we determined that she had a congenital issue called Leggs-Calves-Perthes syndrome and she had to have a femoral head ostectomy. I contacted Dana, the owner of The Pet Shoppe to explain the situation. Dana, immediately offered to help financially. Please know that she was not legally obligated to do so. The "Lemon Law" for pets expires once they hit 6 months of age and I believe only applies to pets purchased at a licensed pet store. Regardless, Dana, stepped up, she explained that she stands by her dogs and that she would assist us with the medical bills, which were adding up. Needless to say Elvira made a full recovery and uses her leg superbly now. I can't recommend Dana and The Pet Shoppe enough. They are licensed and regulated by the State of New Jersey, other "stores" in the area are actually kennels and are not regulated by the State nor do you have the same coverage as a consumer. That all said, buy from a reputable licensed pet store like The Pet Shoppe, NOT an unregulated kennel.

    Our Jerzey girl!
    Marta M.

    I had an awesome experience here! Everyone was very friendly and accommodating. Dana was very nice to us and answered all our questions. The place is very clean. Puppies are not held in cages, but like their own little cubicles. Lol Our puppy is wonderful! My vet said I got a great puppy, healthy, great temperament. Love our new addition!

    AMarie M.

    Just got my baby boy (Yorkie) here and I am so in love with him. Although there has been a power outage, the Pet Shoppe was very professional and acted quickly to make sure their puppies were safe. They called me ASAP to pick up my puppy to make sure he was safe from the heat. Thank you so much to everyone at the Shoppe today! Coheed has found his forever home!

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    2 months ago

    Beautiful pups and cordial personnel. Very informative regarding taking home our new puppy.

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    18 days ago

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    8 months ago

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    4 years ago

    The staff is great, the place is clean and the pets are adorable. I'll be coming back soon.

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    5 years ago

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    5 years ago

    The Best Groomers and the Best Mom & Daughter duo! Very understanding of your pet and what makes them special

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    6 years ago

    Business owner information

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    Dana W.

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    Ask the Community - The Pet Shoppe

    Review Highlights - The Pet Shoppe

    Both Tara and Dana are passionate about the puppies, and the shop/kennel was extremely clean, warm and inviting.

    Mentioned in 6 reviews

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    Select A Puppy

    Select A Puppy

    (48 reviews)

    We initially had a positive experience when purchasing a puppy, as the staff appeared helpful…read more However, I strongly advise everyone to carefully review the return policy before making a purchase. After bringing the puppy home, it began biting, and the situation escalated to the point where my wife required emergency medical attention. When we informed the store, they dismissed our concerns, stating it was just teething. This made us uncomfortable and concerned for our safety, so we decided to return the puppy. At the time of purchase, we were told there was a 7-day return policy with a full refund. However, when we attempted to return the puppy within 24 hours, they only refunded 60% and insisted that the remaining 50% must be handled in cash within 24 hours. They refused to accept any other payment method, which raised serious concerns about transparency. The entire return process felt misleading and unfair. The store manager was extremely uncooperative and rigid, and they did not allow us to record conversations or maintain any documentation, which made the experience even more frustrating. Overall, this was a very disappointing and stressful experience. I would strongly caution others to avoid purchasing from this place. Their prices are high, and the return policies are not clearly or honestly communicated.

    This place should be shut down! I'm going to report them to Kane in your corner! I already filed a…read morecomplaint with BBB! Received a puppy as a gift from there within two days had to take her to the vet with a respiratory infection and before the two weeks where the puppy has to be examined on a wellness check tested positive for Giardia. Since then I have been back to the vet and puppy has had 2 treatments for the parasites and is still testing positive! These tests are not cheap they are $75 to check the poop, vet fee plus medicine! They should pay for all of this because they should sell puppy's that are healthy and treat them before they leave with their new family! They are disgusting and I'm going to blast them all over the internet until they pay me what they owe!

    Cosmopawlitan

    Cosmopawlitan

    (11 reviews)

    The showroom is nice, there are so many things for you dogs between treats, harnesses, clothing,…read morefood, etc, we board our dog here and they've been great and we use the grooming services as well. We're happy to bring our dog to Cosmopawlitan and will continue to!

    This is where all the bitches go of the two or four-legged variety. . , I came here to do some…read moreChristmas shopping with my "niece", since I had to put my own little gal down a few months ago I was feeling a little canine maternal and was on a mission to get some obnoxiously adorable Christmas clothes. They have the most AWESOME selection of dog clothes here. Tons of hand-knit sweaters, beautiful jackets (my favorite was a gorgeous dusky gold with silver faux-fur collar. Price? $120. EEKS! Sorry, but that's what I'll spend on something for myself. I can at least guarantee I won't rip it to shreds before Tuesday for no good reason. Lots of rich, stuffy, septuagenarians wheeling around Maltese dogs in specially made "doggy-buggys". You can buy those here too for about $600. Eavesdropping on their conversations is priceless, however. Enormous pet food selection and tons of organic choices for food and treats, even the rawhide treats are completely chemical-free. Also, they have a great selection of NFL/MLB stuff near the front where there is a huge "bakery" display of gourmet dog treats. One red coat, a jingle bell collar, a rawhide chew, and some doggy "baked goods" came to $103. All in all, not bad since I didn't splurge on the gorgeous leather, Swarovski-encrusted dog bags for $800. But I don't think I can fit a Staffordshire Terrier in one of those.

    PetSmart

    PetSmart

    (18 reviews)

    I am very grateful for the wonderful service at PetSmart. The entire team was incredibly friendly,…read moreprofessional, and provided outstanding care. A special thank you to Ms. Kerry, who went above and beyond my expectations. She was very kind, attentive, and truly did an amazing job. If you have a dog or a cat, I highly recommend visiting and asking for her. She genuinely cares and provides excellent service.

    I have a puppy that has Von Willebrand's (clotting disorder). Not his fault but he was tested by…read moreBanfield BEFORE his neutering. He came in well within normal limits for clotting (4 min. max; he was 1min 38 sec). They won't groom him. Even though I know the risks, which are minimal and would sign a waiver saying they are not responsible. Even though the doctor who is literally 10 steps away said it was fine to groom him. So if a dog that doesn't have a medical issue gets cut, do they deny service thereafter? But some "person" named Emily say she is not comfortable that she can groom him without issues. Then that means you shouldn't be in this line of work. My dogs have been groomed before. There have never been any issues even before we found out he had this condition. So my less than a year old puppy has to be uncomfortable in this heat because you can't do your job properly? Girl find another line of work. Giving one star because zero is not an option. I don't know what it is with this store. One of the trainers sucked. Grooming services suck. Banfield is an amazing animal hospital. If it wasn't for the fact they were in PetSmart, I wouldn't step foot in that store. I now understand why they can't keep clients or groomers. Don't go here.

    The Pet Shoppe - petstore - Updated May 2026

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