I purchased a puppy on 3/ 2/22 in 2 days noticed my puppy was sneezing, coughing, not eating much at all, lethargic- I called the (New Name to this business now) - "Select A Puppy ," I was first skeptical at walk in, & explained I Bought a Maltese puppy in 2006 at this same business, same routine, it was called , "Dog Breeders of America." The "Dog Breeders of America," paid did pay in full for the 1st sick vet visit, & medicine, the diagnosis of Kennel Cough in 2006. However 15 yrs of his life I dealt w/ his vet bills &medicine monthly , he had a long term chronic cough , possibly from a long term of kennel bronchitis cough. I did explain this to this prior to 1st puppy brought to the small room, the sales woman -Jennifer advised me this business Not under the same ownership since 2018, she worked at the same business in 2006, said the business is a new name, new ownership past year, told me her name & she was the "Manager," Jennifer." 2 days later- 3/4/22 called "Select A Puppy," spoke to Jennifer - the manager & cried l, asked to return the puppy, I could not watch another dog become long term sick or die. She advised me to go to the Vet on the back of the 1st paper, has 5 different Vets- not one was able to give an appt due to possibly contagious. (ALSO THOSE recommended Vets- charge $69.95 for the 1st visit within purchase within 30 days- NOT FREE-if "Sick visit," the vet charges full price.Red Bank Vet was the only appt I could get asap -3/5/22 (3rd day since purchase) - called Select A puppy on 3/7/22- was advised to send email & Vet documents & invoice by email to teamsolutions.pet - 24-48hrs to receive a response or decline the reimbursement- when ALL the paperwork was submitted by Vanessa from teamsolutions - she reached out to me 2 days later & said the manager advised me needed Diagnosis (not a vet's notes) on letter head, w/ treatment given & vet tech signature (also the reason not able to submit paperwork not proper age (weeks )of puppy on paperwork . Called & spoke to the vet , asked for the typed out Letter ahead , date, diagnosis & treatment w/ her signature, she expressed she never had this type of problem or request & seems like this seems like a stall for my reimbursement. My puppy was diagnosed & treated for "Kennel Cough & parasites in fecal ." On the 3rd day. After finding results I called & asked to return the puppy or pay for full "sick visit, medicine & next visit paid lab test on fecal & check for kennel cough again," just to make sure they wanted me to have a healthy puppy, whatever else would be my expense. Jennifer, agreed & said she would called Middletown Animal HSPTL - arrange for the next appointment in 2wks after medicine is complete. Few days later, I called Middletown Animal hospital, they DID NOT receive a call from Select A puppy. I waited 4-5 days & email said all documents were submitted & check for reimbursement will be sent by mail by 30 days. Called twice in the month of waiting for the reimbursement,was told should receive any day was sent out 3/22/22. 2 wks later I called teamsolutions again & was told was not able to send to address, returned on 3/22/22, the kind man said it's sent out. On 3/25/22 (past 30 days!) I recieved a check for ONLY $145.00 for the "Kennel Cough only," the Guardia positive results- $ 240.40 was declined due to not proper diagnosis.. (I would like my Full reimbursement & paid follow up visit) I sent invoices, diagnosis, the vet notes - as requested the typed, letterhead from Veterinary , Proper weeks of puppy's age, date, diagnosis, & treatment for puppy- was sent & submitted. I was given a Run around, lied too, & it's similar to complaints & reviews to stories as other owners in 2018 . I was told by several people, this is the same owner only Changed business name,due to complaints & lawsuits. My puppy is now w/ me for 6wks, he has thrown up few days & diarrhea -loose bowl, he has an appt in 2 days. All I wanted was a healthy puppy or help from this business to make sure the puppy has a follow up (paid by select a puppy as agreed for LAB-fecal test again, medicines-if needed & check the puppy to see signs of kennel cough/ only the areas Puppy was Sick from ) I Do not suggest anyone to buy a puppy from this business! Go to a Breeder or do extensive research. I also suggest if you have experienced any problems w/ a puppy from here- please look up the complaints on Online "Dog Breeders of America." Closed in 2018- the reviews are bad, many have posted Same problems my puppy had & is having. Horrible! Horrible reviews! If any similar problems, my opinion, reach out to Better business bureau !!!! I am terrified my dog has internal liver or intestinal infection or problems & die, I seen similar posts from old STORE NAME, it is sad the owner did not reimburse or help to make sure others have a healthy puppy going to a new home! I hope my story can help someone else. read more