Great place to take your dogs....Im extremely happy on how both my dogs looked when I picked them…read moreup! They were not kept in cages, but little cubbies for pets. The dogs were so calm n relaxed and not anxious at all. It was my first time there, and i'll definitely be taking my dogs there on a regular basis...The staff is very nice, and do what u ask them to do, on your pets. All in all, the dogs looked n smelled great and were calm n happy when I picked them up. Thumbs Up for Paws R Us in Keyport!

Poor communication and overpriced. It took a long time to message back and forth and the owner…read morestopped responding all of sudden. I decided to go for another grooming service in the end.

Leaving your dog at The Scruffy Puppy is like having you take care of your dog at your own house…read more The attention and care my dog Star gets is amazing. I get lots of pictures while I am away showing me Star is having a ball. I am always worried she won't want to come home. The Scruffy Puppy service is conscientious, caring, responsible, kind, loving, and the list goes on and on. I recommend them 1000%.

I called here to have my two pups watched last summer. They are amazing!!!!…read moreI will be using this service any time I need a doggie babysitter. They were in touch sending me pictures. Made it all easy. So if you need a doggie babysitter to come to the house while you are gone, this is a great service.

I never leave reviews, ever, I am the easiest most understanding person but I'm sorry. This had to…read morebe done Would give 0 stars if possible after what they did to us. My dogs have been coming here for 5-6 years. We loved the way our dogs were treated and cut. New owners took over about a year or so ago, and BOY CAN YOU TELL from the immediate drop in ratings - from all being highly rated to all being one star. L O L Yesterday, our dog was 12 minutes late for his cut, because we had an emergency. Previously, in the 5-6 years of taking our dogs here, we were late maybe 3 times, but they called me to tell me that as we "have a history of being late, the owners now need us to pre-pay for every single appointment if we want to continue sending our dogs there." I further asked to speak to the owners but was never allowed to. I then asked, if we pre-pay for our dogs, and something comes up and we need to re-schedule appointments even A WEEK IN ADVANCE, can we do so? To which she responded "no, payment is non-transferrable" so i asked what if there is an emergency, we are just charged anyway? And she said "yes payment is non transferrable" I again kindly said we were coming there for 5-6 years and I felt we were being treated a little harshly and that was it. Next day, I bring my other dog in for his cut. Asked to speak to owners again. Not able to. Spoke to front desk and girl that cuts my dogs' hair. She stated "I spoke to the owners and due to the events and behavior of yesterday, as we have a no-tolerance policy for that, today will be your last appointment." Appalled. My dogs are 13 years old. One has congestive heart failure and epilepsy along with other problems, and the other has arthritis. I felt so comfortable sending my dogs here since they are used to the girl who cuts their hair, have always been treated properly, cut perfectly, and have never been cut/hurt. I now have to search for a new groomer that I am comfortable sending my 13 year old dogs to. Not to mention, I have sent SO many people here to have their dogs groomed. I am informing EACH AND EVERY ONE of this happening. And they will loose each and every one of these clients. As for the dog that was late to his appointment by 12 minutes, he never got cut and we prepaid for my other dog that went the next day. They charged us the wrong amount (charged us for my bigger dog who never got cut). We asked them why the card was charged 85 dollars (my dog is 5 pounds) and they said "oops sorry looks like we charged you for the bigger dog by accident, we will TRY to get the extra money refunded back to you" TRY? Your mistake. Fix it. And get rid of these new owners.

So upset, had no idea this is undernew management and I am so disappointed…read more we've been customers for over 8 years and skipped our last visit to another groomer during travel... only to return a be disappointed with the result. Lola, or yorkie, is no more than 7 lbs and we were told she was aggressive and was given to us with patches and a horrible cut. so so disappointed

This was my second time using this groomer. They are professional, friendly, and Storm seems to…read morelike them and that says it all! I highly recommend them.

Such a great location. Knew we were going to like it here when we saw the reviews and photos of…read moreother dogs. We have a cavapoo that has more of a poodle look to her. Either way, we haven't found a place we love until now. Price was way more expensive than we used to pay, but I supposed we have to pay more for a good cut. Will most likely be bringing our girl back for her next cut!

Ordered on line and picked up. No issues. In and out. Great selection and friendly employees.read more

Had a pickup. Service was amazing. They put the items in a cute cardboard tote with a thank you…read morenote. recommend

Best haircut my dog has ever had…read more The salon was clean, warm, and inviting, and everyone was so kind and patient with him. I really appreciate them taking the extra time to make sure he was comfortable since he's recently recovered from ACL surgery. He came home happy and looking great! Thank you, Michelle, Melissa, and June! We'll definitely be back!

It is hard to find a quality groomer, but Michelle fits the bill. I have two imperial shih tzus,…read moreone of which gets very nervous. Michelle takes her time with them and they look so great. I do not mind making the 25 minute drive over to Michelle as it is important for my pups to feel the love. They come back happy and look great, even weeks after their grooming. The process never feels "rushed". 5 Stars for Michelle and the entire Team, who are all very friendly and approachable from start to finish!

I brought my dog here for a grooming and would absolutely bring her back again! The staff is so…read morefriendly and I felt at ease leaving my dog with them knowing she was in good hands. Their prices are also very competitive but cash only.

We've been bringing our husky here since we moved to the area and we love it! They always do a…read moregreat job and the prices are great!

They did a really great job with my Bichon. She originally was pretty matted coming in because her…read morecurly and long hair is very hard to manage. However, she came out looking like a brand new dog and smelling like caramel. They are on the more expensive side for dog grooming, but in comparison to Petco, they have more to offer like flea and tick services.

My groomer did a wonderful job grooming my overactive doggie. My pup looks beautiful and is so…read morecomfortable. I will definitely go back.

I just want our 5 year old corgi's nails cut every six weeks. I was told you won't just do that…read morebut have to do a 15 step process I have no interest in being done to him.

Extremely unprofessional, do not use this company, they do not care about the quality of their…read moreservice or the welfare of the animals they work with. All they care about is money, they overcharge and will try to upsell at every chance they have. Beware!