I want to give a heartfelt shoutout to Karina at Lifetime Fitness for going above and beyond--not…read morejust once, but on 3 separate occasions--to help me look for something valuable I had lost. Unlike previous encounters where I was met with indifference and even a sense of burden from four other team members, that contributed to lower ratings. Karina showed true professionalism, kindness, and patience. She didn't just "do her job"--she treated me with genuine care, as if it were her own item that had gone missing. Her joyful attitude and excellent customer service turned what could have been another disappointing visit into a moment of restored trust in Lifetime's values. Because of Karina, I'm now seriously considering becoming a Diamond member. She is the kind of team member who represents everything Lifetime should stand for. If you're looking for someone to promote--you've already got your star. Thank you, Karina. You made a difference.

Since former general manager Jason Shoemaker left, the Life Time in Colleyville has, in my…read moreexperience, gone downhill significantly. The refrigerator regularly has no cold towels. Too many machines are out of order or have dead or missing batteries, and the cleanliness has noticeably declined. The dumbbell rack has broken holders for what looks like roughly half the dumbbells. I'm concerned someone could get seriously hurt if a dumbbell falls off. I do want to recognize the exceptional employees there. The personal training staff is amazing, especially Bernie and Jennifer. Luzma and Lydia in the children's daycare are also phenomenal and deserve recognition for the care they provide. The maintenance issues alone weren't enough to make me write a negative review. My concerns about the children's daycare finally pushed me to speak up. Recently, the daycare staff I've seen have been predominantly young men who appear to be teenagers. What concerns me most is whether they have the training and supervision needed to care for young children. In one incident, a young male employee took a little girl to the restroom and appeared unsure of the appropriate procedure. He did not go inside with her, but asked the manager whether he should. Staff caring for small children should already understand the restroom assistance policy and appropriate boundaries. When I raised my concerns with the current general manager, she told me she would be perfectly comfortable leaving her own daughter alone in a teenage boy's care without additional supervision. That response did not reassure me or address my concerns about staff training, supervision, and restroom procedures. I left feeling that my concerns as a parent had been dismissed. Taken together, these experiences have left me with serious concerns about maintenance, cleanliness, safety, and management. For what Life Time charges, I expect a well-maintained facility and a professionally run childcare center. Employees like Bernie, Jennifer, Luzma, and Lydia are a major bright spot, but this location needs stronger leadership, consistent staff training, and prompt attention to these problems.

I've tried a LOT of different things to get in shape and lose weight - workout videos, boot camps,…read moregyms, classes, nutrition programs. With all of them, it was easy to convince myself that I was doing "enough" to achieve my goals, and I would get frustrated when I continued to feel tired all the time and my weight wasn't dropping. I've always been a bit uncomfortable about my fitness level at the gym and at boot camps. When I received a mailer for a free session at NexGen Fitness, and saw that they offered private personal training, I decided to try it. The Colleyville location is new, clean, private, convenient, and well equipped. The staff is friendly, upbeat, and positive. After my first session with Anthony, I realized that my version of "enough" wasn't going to cut it, if I really wanted to make a change. Several things were very clear after that first session: (1) I'm out of shape . . . I mean REALLY out of shape. (2) There is a difference between going through the motions of exercise, and actually doing the exercises correctly. (3) I don't know how to properly use gym equipment. It's easy to glide through at the gym, in classes, or in boot camp (if you can convince yourself to go at all). You may not even realize that you are doing it. But, when you commit to the personal training sessions at NexGen Fitness, there is no hiding in the back-row option. Your goals are what matter, and Anthony and the other trainers at NexGen Fitness know how to teach, train, motivate, and push you to your goals. Goals take time, so why wouldn't you want help to achieve them faster? If you want to get in shape, lose weight, build muscle, learn how to properly exercise/use gym equipment, or achieve some other goal then you NEED NexGen Fitness, and someone like Anthony to push you beyond your "enough".

I am 55 and retired from the US Army. My arms and chest are the strongest they have ever been in my…read morelife. My upper body strength has increased a lot in just a few months! This and stopping alcohol has had a significant impact on my health.

Had a great workout! All new equipment and everything is nice and clean…read more Family owned. Owners were there and greeted me and showed me around.

It would be cheaper to buy the equipment and work out at home then go through the agony of…read morecanceling your membership here!

My 24hr fitness permanently closed so this was really the only convenient option, but I'm really…read moreglad I ended up joining. The atmosphere is much better and you can tell people take their workout seriously. It is smaller and there's some equipment I miss, but overall its a better gym. Staff seems friendly and I see them clean quite a bit. Don't really ever have to wait for a rack as they have 2 platform half racks and another one in a different area that has a landmine. The machines I've used feel pretty smooth and I notice pretty much everyone wipes them down when they're done. They have 3 bench press stations that are pretty sweet! You can change the angle in increments of 5% on decline and incline. Something I also really like is they have a nice standing and seated calf machine. Also a pretty good variety of attachments for the pulley machines. Wish they had heavier dumbbells though, as I can't do DB rows with straps anymore unless I wanna do like 40+ reps. I know that sounds crazy, but when you strap up you'd be surprised how much you're limiting your back gainz yo. But they have a landmine where you can load the weight up and do the same type of row. Oh and if you know what a glute ham raise is they have it! I love that thing and have been using it twice a week and am still getting stronger at it. They have a cool turf area in the back where you can do a variety of things, but unfortunately all it can take is 1 person in the area and you can no longer drag the sled/tire around or do farmer walks which are things I really like to do. Also, I honestly feel kind of bad when I do it because I feel like I'm hogging the area. If there was just a little more square feet it would be absolutely perfect. The only really legit complaint I have is the water temperature is not consistent in the showers(its usually cold or lukewarm). If that could be fixed that would be great. Cold water is fine now, but its pretty miserable once you get to the winter time. Even with a few things I don't like I highly recommend this gym and think that you will really like it too!

Poorly staffed if anyone available. Dirty nasty lil gym. 24 hour access a plus . Broken old…read moreequipment, Multiple broken apparatus & no paper towels or disinfectant spray! Cable & TV system broken. Lots of drama usually involving disputes about cancellations . The Mgr sits in her office reading books asking to not lift the weights too loud . LMAO this place is seriously fun but run like a weekend experiment! Good Luck with this place ! Ty

Pretty awesome place…read more Appears super clean. Has a nice indoor water park with a few slides and a basketball hoops area. Also a small outdoor splash pad area. Very inexpensive for residents or even daily entry. It didn't seem overly crowded. Nice indoor play area for kids. Also a very nice turf field outside the area.

Terrible gym. Incompetent and rude staff. First time I've been kicked off a machine in 30 years of…read moreworking out in gyms across the world...literally while in the middle of my set by an employee unracking my weights and telling me to get off cause they are moving the exact machine I was currently using,.. I only had two sets left, mind you, and my sweater was on machine, I was getting ready to sit in it and use it, and the employee starts unracking my weights. I said "excuse me, I am using this and he said well we are moving it"! Never ever would this happen at 24 hour fitness or any other commercial big or small private gym. They know how to put their patrons first at those other places. IF he actually was taught to put members first, he would've let me finish the extra three minutes it would have taken me to complete my sets... never going back here. Or they could've put a sign to not use machine, like all other gyms in the world do. I have been a personal trainer all my life and never have I witnessed anything like what happened to me here today. If you're serious about your workouts and your time in the gym, don't bother with this incompetent staff that doesn't know how to put paying members first. What I experienced today is like eating at a restaurant and while you're in the middle of taking a bite of your half eaten burger, the waiter comes to your table and grabs your plate with your fries from underneath you. Who does that? LOL. But that is not the worst of it.. after the manager talks to me, the rude employee that kicked me off my machine (older man) comes over to where I am and rolls his eyes and tells me "get over it"!!! I've never been spoken to so poorly by a grown man. Shame on him for speaking to a lady that way. Zero respect, zero common sense, zero gym etiquette or know how. These people are running a joke of an establishment and their employees know nothing about serious training or why people actually go to the gym and yet they work at a gym. Canceled my family's membership and never going back to this dump.

Great place to work out & friendly staff! Highly recommend. We love the indoor and outdoor turf…read morefield.

If I lived in Southlake, this is where I'd likely join (until the new Lifetime opened). I've been…read morehere many times as a day use guest ($10-12 depending on residency). Amenities galore for families who want free child care and crazy low rates compared to Arizona gyms. Weight room is a bit overcrowded and small for the size of the gym, so make sure you try out your "ideal" time in advance bc it can be a headache. The indoor/outdoor turf areas are awesome and the bkb courts, cardio area, pool and indoor track are just a few other great things about this gym.

Bobby is the best, i had a problem where my key den fell down the stairmaster. He was very patient…read morewith me and handle my issue right away.

Best Gym in Euless Great equipment, friendly staff, and…read morequality amenities. Excellent value for the membership. Highly recommend!

The concept: Hero Training is LIKE personal training and can make you get the kind of body you…read morewant. You can show them a picture of who you want to look like, body wise, and they will get you there. They will set you up an account and take before pictures and then take pictures of you like every month, I think, or 6 weeks (that part is foggy). You are supposed to be able to access your account (for some reason they never gave me my access info although I asked for it) so that you can look at your pictures. You should also receive a meal plan, which they try to say people pay $100 alone for that (I call bs on that one). This plan is based on your height and weight (I had to keep asking for mine) to help you get started on losing inches. A new meal plan is also supposed to be given to you every time you take new pic. (Never got my new one). Workouts: They have the women's work out and men's separate on TV screens through out the gym. On thing that I wondered was, if your trying to get an ideal picture body type (the way you want to look) then how are you going to do that by doing the same exercise everyone else is doing? Moving on, the trainers show you how to lift properly and have good form. It's kind of like personal training except that they have a few staff members walk around and help you as you go along. Everyday you workout different muscles. Monday's are leg days, Tuesday's you work on triceps and shoulder muscles, Wednesday work on biceps and back. Thursday leg muscles again... The music kind of sucks since they are always playing whatever music the trainers feel like, mostly rap and hip hop (kind of annoying to me but not a deal breaker). After a while you get the hang of how to lift properly and they don't help you so much anymore. They focus on the new people. So then since you have the knowledge of how to workout and lift, you kind of wonder why you need that gym anymore. Why pay $100-$150 when you don't really need their help anymore? The trainers are nice enough but they are a bit immature and gravitate to the young crowd. Financial part of it: The price wishy washy, they try to get you to pay $150 but then go to a $100 a month and try to act like they are giving you a great deal both times. Even their "special" pricing or "Black Friday" special is minimum $100 a month. They won't ever go lower than that. At the time there was no contract but you have to tell them a month in advance before leaving. So all in all its not a bad gym, it served it purpose. I just hated spending $100 a month when I could pretty much take things into my own hands without much help. I just felt like there were some inconsistencies with meal planning and not being able to access my account and the workouts not really being geared to make me look like that Pinterest model I so hoped to be like. In the end I was fit and lost inches and just purchased my own weights to do the workouts by myself. I could just never get rid of certain belly fat so I just used $100 a month to pay on Coolsculpting instead (yes that did work).

I've been going to this gym off and on for almost 3 years. Its been off and on because I live an…read morehour away. I am willing to drive 2 hours round trip to experience the atmosphere. It's $100 a month, most people would gawk at that, but personal training and meal plan help are built into the membership. The last meal plan I purchased elsewhere was $150, and it was a generic low fat, eat chicken, fish and green beans kind of deal. At Hero, they showed me how to customize it, and make it more appetizing. The Coaches are always available to answer questions and help in any way possible. The workouts are designed to help everyone achieve their goals(99% of goals are, "I want to tone up" or "look good in a bikini"), and however closely you follow the plan determines how quickly you get there. The workouts are posted daily, men's and women's, they are not generic, but strategic to looking the way everyone wants to look. If you want to bulk up, you're going to have a different diet and supplement plan, if you want to tone, do the women's workouts and they will give you a meal plan for that based on your body composition. With that being said, I love the energy in this gym. It's always positive and uplifting, there is excitement in the air, and everyone is so helpful. I have 2 gym memberships, this one and a cheap gym In my area. Even after having memberships with Anytime, LA, and 25hr over the years, none compare to the atmosphere here. If you want to try it out, message me!!! I'll go with you!!!!

I dropped by this new D1 location today. It was right beside the Walmart which is why I noticed…read moreit. My sons play a lot of sports, they do training for Football, Baseball, Basketball, Volleyball, Soccer and Hockey players. The staff were really friendly and the equipment was top notch including Sorinex weight stations which is the top end stuff. Pretty cool! They also had on premise showers which is very convenient. This looks like a great location to drop off the kids and get some shopping done at the same time! My kid loves this place, check it out!

Abby is amazing! She's great at motivating you to do better and her personality is one of a kind! I…read moreenjoy all my workouts with her, she's sort of like Rocky in Creed Overall enjoy all the workouts, all the trainers are patient and great to work with!

There is always available cardio machine there to use. No…read morewait line for them. Clean, organized tools and machines. Nice and helpful staffs.

Though there is variety of equipment. There is no privacy. I feel self conscious about my body…read morealready. It doesn't help that the floor plan is a open floor. Where it feels like people are staring at ya but they're not. They're probably zoning out. In other places I've been have 2 floors. I wish this one has that.