Choice Heating & Cooling had been recommended to me by a very satisfied customer, and now I can…read morecompletely see why. I needed to have my central air unit replaced. I had previously known it was too small for the house and poorly maintained by the previous owners. Not only did Choice verify this without me saying so, but they offered an improved, larger, and more efficient unit of the same brand, plus I got a discount for paying cash. Once it arrived, they immediately set up an appointment, and the replacement was handled by a team of Luke and two associates in less than four hours. I will be glad to pass it forward and recommend Choice to other potential new customers.

Good luck getting your product serviced after spending an inordinate amount of money over the…read moreyears. They simply don't care and are pretty open about telling you such. Zero stars if I could.

Max Home Performance went above and beyond. They diagnosed and resolved an airflow issue that was…read morepreventing air from reaching our basement, upgraded and properly rewired two thermostats, and relocated an HVAC return so we could install custom cabinetry. They even coordinated with a carpenter to replace insulation and repair the wall where the old return vent had been. Knowing I was pregnant, the team rearranged their schedules to meet my tight timeline. They were patient and professional, explained everything clearly, checked our outdoor AC unit, shared simple maintenance tips, and left the work area spotless. One thoughtful touch that stood out was their practice of donating working thermostats to lower-income households instead of discarding them--something I wouldn't have thought to do. Professional, knowledgeable, and genuinely kind, I will absolutely call them again for future HVAC work. They're a small team that clearly takes pride in doing the job right and taking care of their customers. A special thanks to Thommy, Mitch, and Holly!

Go with them - skip the way more expensive big guys. Received quotes from the area regulars and…read morethey were 5K-7K more than Max, and they installed a better product.

I have been doing business with NEPS for around 5 years. Rob has always been my technician and…read morerequested person for the job. From water tank leaks/replacement, furnace / AC issues, water softener installs he is my go to. He is thorough with his troubleshooting understanding root cause before replacing parts. He always explains everything that he is doing and where the issue is. As a female, i appreciate that he doesn't talk down to me which many repair companies do on repair calls. Rob is also very cost conscious for the consumer. He tries to do the fix as affordable as possible without compromising quality. I've never had a call back for the same work. He is honest and trustworthy. Right now, I have a furnace that is on its last leg. He has repaired it in hopes that it makes it to a point where costs come down for me. Not many companies would continue to do that, but Rob does. Highly recommend him for all of your HVAC needs!

These guys just want your money. I had an issue with my furnace (it sometimes won't start…read moreautomatically and I have to turn it off/on to start it). The guy showed up, didn't find anything wrong, charged me $250 and offered to install a new furnace for $12,000. An hour later I got an estimate from a different company and it was $4,000 to install a new furnace. Run away from these guys.

I went down into my finished basement and found that the edge of my carpet outside of my furnace…read moreroom was soaked with water. I opened the door and found a large puddle of water coming from the bottom of my hot water heater. I immediately called Esposito & Son and Pat came that same day. he shut off the water on my unit so it wouldn't continue to leaker and explained that my water heater needed to be replaced. He then gave me an itemized estimate for what it would cost to replace my unit and told me he could do the job the next day. I found his price to be very fair and agreed to have him do the job. By noontime the next day the new hot water heater was efficiently installed and my problem was solved. I would definitely recommend Esposito & Son to anyone in need of plumbing or HVAC repairs. Keven Mendon, MA.

I had Esposito & son HV do my semi annual HV service and could not be more pleased with the…read moreservice. Mr. Esposito did the service himself. It was the most thorough cleaning I have ever received. He spent more time on the cleaning than any other company I've had to my home. He was courteous and very informative, fully explaining what he did including before and after photos. I'd recommend this company for any of you HVAC needs.

I contacted Allfaze mechanical early on Saturday evening , December 21, because we had no heat at…read moreour new to us condo and the forecast in Lenox was for single digits for the next few days. We were told by someone else that we probably needed a new igniter . Kevin looked at several resources to see if he could get the necessary part and told me he would keep trying in the morning. We were lucky enough to hear from the plumber who had serviced the condo for the prior owner so I let Kevin know that we were probably all set. I was very impressed by his responsiveness and would not hesitate to recommend the company and would go back to them in the future . Thank you so much, Kevin

Contacted this company about a new furnace and spent alot of time on phone about furnace. Was…read moresuppose to get back with a price. and never heard anything.I guess this shows what type of company your dealing with. And I surely wouldn,t want them to install a new furnace for me.

The CEO of the company, Heather, in a conversation we were having today to work out my plan to pay…read morethem, cursed at me. Yesterday she accused me of not returning her phone calls. Meanwhile I have not received any voice messages from her. She also threatened to take legal action. I don't care how good your technicians are. One bad egg makes it all turn rotten.

I've used these folks for years for my heating and hot water plumbing needs. They are responsive,…read moreknowledgeable, show up on time and do good work for a fair price. I highly recommend them.

Rave Review for Snake Works Plumbing!…read more When we discovered a water leak on our old hot water tank Thursday night, we braced for the worst -- but thanks to Rick and his assistant Bill from Snake Works Plumbing, the entire situation turned into a story of outstanding service and professionalism. By Friday afternoon, they were on-site, evaluated the problem, and quickly came up with a smart, efficient solution -- a brand-new hot water tank installed safely and cleanly in what felt like no time at all. Their attention to detail, neat workmanship, and no-nonsense approach left us beyond impressed. Everything works flawlessly -- and we couldn't be happier to say "we supported local!" We're already planning to have them back in the spring for more plumbing fixture upgrades. Thank you, Rick and Bill -- top-notch job all around! - John & Kim Papp Sharon Springs

Ray has done both minor jobs and larger installs in my home. He and his crew are knowledgeable,…read morefair priced and always do a great job. We highly recommend them.