Awesome job appreciate Tom thank you for helping fix my porch leak. Kind professional and knows…read morewhat he's doing.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Tim answered the phone and rearranged things to come over the same day. Turns out my leaking…read morekitchen sink would not leak once he arrived. Tim concluded nothing was wrong and amazingly did not charge us. Guess who's my plumber for life?

I would give 10 stars if I could. Tim came down from Albany to Schenectady promptly fix multiple…read moreproblems for my rental. I live downstate and could not come down to fix a cold water shower issue. To make a long story short, Tim gave me an estimate over the phone ( Very reasonable) and fixed the problems in a jiffy. He did everything he said he would over the phone without any stress or a story. Could not be happier with his promptness, professionalism, workmanship and honesty. Do your self a favor and give him a call. Your tenants and your wallet will thank you later. Highest of recommendations.

Sewer line in my house backed up and Pete was there within hours. Very clean and professional…read more Assessed the situation and remedied the problem. Highly recommend.

After having two other plumbers stop by and give up I searched next door for the highest rated…read moreplumber and Pete was at the top by a huge margin. I called him on a Saturday and left a voicemail not expecting a call back until Monday, but I was pleasantly surprised that he called me back just a few hours later and apologized that he didn't call back sooner. We were able to schedule an appointment for the next day, we texted some photos and the clear description of what the issue was, and he came with all the parts to fix the issue in a single visit. While he was not cheap, it would have saved money if we called him first instead of calling and paying the two other plumbers for their attempts. He's our first call going forward for any plumbing issues

These guys were recommended to me by a client. I have since recommended them to other clients. They…read moreshow up on time to get the job done for a fair price and they have the equipment to do the heavy duty jobs. Solid family owned business competent good communicators easy to work with.

My friend had frozen pipes in February and we were given Saw Plumbing recommendation by our cousin,…read morethis was on the weekend and Saw Plumbing showed up immediately and unfrozen her pipes. We are so grateful to Shelly, he was so professional and nice. We would recommend this company to anyone.

Sing did a phenomenal job with our water damage repair project. We had a bathtub overflow upstairs,…read moreand leak into our kitchen downstairs. He fully tested the site and repaired the damage, and our homeowners insurance inspector even reviewed his work and said it was excellent. The cost of the repair matched the insurance estimated cost nearly to the dollar. Would definitely hire again.

If I could give a zero instead of a one I would do so…read more I had a clogged sewer drain. Sing and his assistant arrived with a snake machine. No other equipment such as a shop vac or a safe way to handle the sewage water. No tarps to protect the rug, curtains, or furniture. In an effort to find the pipe opening, they removed 10 buckets of sewage water, carrying the sloshing filth through the room and hallway and dumped the stuff in the street. Someone called the police after stepping in feces. Sing never found the opening to the pipe. He charged $400 and departed. Later he came back to clean up the sewage he had thrown in the street. The next day a different plumber used a crowbar to find the opening to the pipe and inserted the snake. Once the clog was cleared, all the sewage water went down the pipe. He then used his shop vac to thoroughly clean the area.

My wife and I moved into a new home this past year and quickly noticed that the kitchen sink would…read moredrain slower than it probably should. In addition, whenever we ran a load of wash, the sink would fill up and again take its time going down. Within the past week the problem had exacerbated itself with water backing up in the sink and refusing to drain. I knew this day was coming and was dreading it, but I was forced to call a plumber. I did some googling and found Apex. The reviews seemed decent, they were nearby, and they were open on Weekends, which is helpful because my issue was on a Saturday. They had a ton of calls on the day I contacted them but they were still able to come by even at 7:30 at night. Got a call from Richard with a good 45 minute notice. He arrived promptly on time and was extremely courteous. I explained the issue I'd been having and he pulled out the heavy duty snake and started feeding it into the drain line. Within 15 minutes he was able to pull back the line and free an extraordinary amount of black goopy buildup in addition to a cloth that must have been there from the previous owners. Needless to say, that did the trick. We ran some hot water to flush the drain and got that sweet looking whirlpool as the water went down swiftly and cleanly. I even ran the washing machine to see if I'd get backup from that and got nothing. I'm over the moon. Richard was terrific and the price was very reasonable. I'd definitely call these guys again.

NIGHTMARY EXPERIENCE:…read more Last Thursday I hired Apex Plumbing to remove a small plastic bottle that had accidentally been flushed down my toilet. They were unable to come that evening, so they sent a technician the following day while I was working out of town. A friend let Jared into my home. When I returned home four hours later, I discovered that my bathroom had flooded. Dirty water had spread into my hallway, down the stairs, and into the kitchen ceiling below. The toilet had been scratched, the handle was broken, the bathtub caulk had been damaged, my shower curtain and bathroom contents had been soaked, and the toilet still would not flush properly without manually operating the tank. When I turned on the kitchen ceiling light, water came out of the light fixture, so I immediately shut off the breaker. I contacted Apex that evening and again Saturday and spoke with the owners, Jim + Holly. They sent another technician to clean up what he could, but the damage clearly required professional water mitigation, not just surface cleaning. After he left, my licensed plumber nephew inspected the toilet and found it was leaking and he repaired it. By Monday, my carpet was still wet and I still had no clear plan from Apex. To prevent further damage, I hired an independent restoration company. Their inspection found active moisture in my kitchen ceiling, and they immediately began mitigation with industrial dehumidifiers. The damaged carpet was removed, the area was sanitized, and part of my kitchen ceiling had to be opened because it remained wet. When I informed Apex and requested their liability insurance information, I was told they had planned to "get a guy over there tomorrow or something" for restoration and carpet cleaning. By that point, several days had already passed, my carpet remained soaked, and I had already taken steps to prevent further damage because I had not received a timely plan or follow-up or insurance info. What disappoints me most is not that a mistake happened--mistakes can happen in any business and we are human. It's the lack of communication, urgency, accountability, and follow-through afterward. As a fellow small business owner, I believe how you respond when something goes wrong says everything. I simply cannot imagine going into someone's home, destroying it, and not saying a word. This situation has delayed preparing my home for sale and has required countless hours coordinating insurance, restoration, and repairs for damage that occurred during what should have been a routine plumbing visit. Based on my experience, I cannot recommend Apex Plumbing. I hope no one else ever has to deal with this.

Not only did they do an excellent job when quoting us of and explaining what we needed and why, but…read moretheir installation team we had here was so professional and courteous. The price was so reasonable for a new furnace and ac unit we didn't even seek a quote elsewhere. Thank you!

Service man came on time and they called ahead of time to say what time he would probably be there!…read moreThat was appreciated. I was so pleased with the service and the professionalism. He fixed the problem and the amount was reasonable and in this day and age that is so important. He took his time and explained what the problem was and what we needed to do in the future! I was so happy with the job they did I signed up to have it checked next year and we are going To use them for a new cooling system. This is one company I have trust in and would recommend to everyone! The radiator was not leaking when he left and they were all working g more efficiently! Two thumbs up from me for sure! So glad I have a company I feel I can depend on! One happy customer here!

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects