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I just have to brag on Phoebe, she helped me with my reservation. She went above and beyond my expectations and I am so thankful that she answered the phone and helped me.
Decided to have a date night in Memphis and stay at this famous hotel. Staff were very pleasant and welcoming. Arrived at our room on the 11th floor and the room wasn't bad. The bathroom was tiny but not a game changer bc it's an old bldg. When we returned from our evening out to turn in, the outside noise was not blocked out. The loud, roaring cars were a huge annoyance at 11 pm on the 11th floor in a room that I had requested be a quiet room when reserving it. When we woke up, the wall to wall curtains did not block out the sun. When I got in the shower, the shower stopper was closed. No guest wants to fiddle with the stopper in a hotel shower. I thought the bathroom was clean until I saw the grout in the shower that had mold. Grr! The faucet water was just above a trickle. There was no bath mat for wet feet. I love the duck accents, esp the soap. I was very surprised that they had small bottles of shower soap. It did not lather well according to my husband. I used the bar soap on the sink and that lathered well. We headed down to the lobby for the red carpet duck march. The duck masters were very good and very informative, esp the head duck master. He mentioned that he'd be taking leave for 7 weeks while introducing the newest duck master. Praying it's for vacation and not illness/surgery. Wishing him well! We were wondering why duck was not on the restaurant menu the night before and now we know why. Ha! I appreciate that they have rules in place so that everyone gets to see and enjoy the duck march bc if they didn't, our great seats that we scored early would have been blocked by late comers. It was cute and worth seeing. The lobby is very nice, including the architecture, ceiling design and stained glass accents and chandeliers, cherub fountain, and Gothic table bases. I wish that they offered breakfast food and drinks while waiting for the ducks but they only offer alcoholic beverages and appetizers .Visited the men's and women's clothing store in the lobby. Very cool Elvis inspired pieces. However, my husband was very turned off by the sales people. Over helpful and pushy. We appreciate sales people greeting us upon entrance and asking if we need help. However, constantly following us and telling us about every piece of clothing is a turn off. Hence, we didn't buy anything and I saw a couple of cute pieces I would have purchased had we not had that experience. It was an expensive date night with a mediocre experience. We self parked and that took a minute to find our way to/from the hotel lobby. We were given $13 off our expensive stay for our room experience. For the record, I did not initiate a complaint nor did I plan to but the front desk rep asked about our experience and I mentioned the noise and grout and she was surprised that it was so noisy on the 11th floor. We can check this off of our bucket list.
This was a 3.5 star stay. We rolled in on a Saturday around 6pm. Didn't know where to pull up the car and ended up on the wrong side of the hotel. Once we found the valet--super long line of cars--it was clear it would be easier to self park so we did, no problems there as Husband had smartly gone inside and checked in already (used room key for parking entry.) Surprised at how enormous this place is between the hotel and parking lot. Everything was loud and kinda chaotic, downtown, the lobby, everything. Not my favorite vibe, also not the hotel's fault. We ate at Capriccio Grill. Food was very good (loved the Butter Board!) but the restaurant itself had that feel of a place where they serve breakfast lunch and dinner in a busy hotel 24/7 so no ambience to speak of. I would love to try the French place, Chez Philippe, when/if we return. Stopped by the bar for a to-go drink and it was long enough to note that the famous chocolate mousse duck was $13 on the menu but we had just been charged $18 at the deli for one to go. Made me feel less like a guest and more like a tourist being taken advantage of. It looked good but definitely wasn't some amazing dessert for that price. The room itself was quiet from the hotel side, despite being right next to the elevators, but there was an event at Autozone Park and a band was playing right outside our 9th floor window for most of our one night stay (until 10pm, started up again at 8am on Sunday.) Also not the hotel's fault but just one more unfortunate occurrence. The room was huge and comfy, loved the Nespresso machine. The bathroom on the other hand was tiny, but fine for one night. Super clean. We didn't see the ducks but I was enchanted by all the duck touches everywhere, from the duck-shaped soap to the duck-shaped single ice cube in Husband's old fashioned to the duck embroidery on one of the pillows and more. Good for them to lean into the duck tradition! Without exception, every employee was very nice and helpful. I would give this hotel another try knowing what I know now because I think it has the potential be a much better experience.
US presidents & General Robert E Leee stayed here. Now at 11:00 AM we line up to see the Peabody ducks take a ride in the elevator from their rooftop home to the lobby, waddle across the red carpet & hop into the fountain until 5:00 when they move up the elevator to the the rooftop to the music of John Philip Sousa. We got to the lobby bar at 4:15 and we were able to get a seat at the reserved duck master table. Steps & a red carpet are coming down and the ducks will pass in front of us on the way out of the fountain at 5 o'clock. By 4:30 they had the lobby bar roped off with people standing behind the ropes and on the second floor.
Right the heart of Memphis and has the famous duck walk! You can actually see the duck walk at the second floor but if you want pictures up close as they come out the elevators, then come early (an hour or more before) to get a good seat. Otherwise, you can just wait until all the busy entry is done and take pictures of the ducks as they enjoy their time at the fountain. We ate at the restaurant near the lobby and it was great food and quiet. Very different from the lobby restaurant where we couldn't even hear each other. Overall a good experience and worth a try if you're in Memphis.
Hung out at the lobby bar and had a drink. Came back at 5pm to watch the ducks go back home. Definitely a thing to do in Memphis. Very beautiful lobby. You can walk around and look at the historic peabody museum. A lot of displays and things to see in the hotel. Come early if you want a good spot to watch the ducks. They arrive at 10 or 11am and leave at 5pm.
Everything is as it should be here at The Peabody, whether you care about ducks or no. Room was quiet and private, beds so comfortable, bathroom was super clean. Staff are allll amazing, from guest registration to the concierge to in-room dining service. Was here for a conference and cannot wait to return. PS the in-room dining breakfast (I had avocado toast with scrambled eggs) was fantastic).
Everybody seems very nice. The customer service is great. We valet parked the car for $37 a night. This room cost us around $300 for the night, and it was tiny. They offered us an upgrade for $90 a night. We declined it. However, the bathroom in the room we did get was so small that I could not sit on the toilet straight. The sink is so close to the toilet there's no way to sit properly. Also, I did not take a picture of it because it was kind of gross, but I had to clean the toilet when we got in the room because there was pubic hairs on the toilet. Second sidenote, don't think you're going to be able to poop in this bathroom. There's no fan. The positives of this hotel is that the lobby looks beautiful and everyone we spoke to was very nice. The valet was great,
Historic hotel, with great ambiance. Known for 90 years of the red carpet duck March - twice a day . Every staff member was incredible. Right I hear of downtown. Pictures do this place no justice.
Cool hotel especially lobby area but the room is outdated and needs renovation. They did a great job with cleanliness, bathroom fixtures shined. Beds were comfortable and the room layout was practical and made good use of the space. I appreciated the espresso maker. The Peabody branded water bottles and mugs were a nice touch.
I spent 4 nights at the Peabody while in town for business, and I was impressed with the hospitality from every department--front desk, the lobby cocktail servers, housekeeping, and banquets staff. I felt right at home in my quaint Executive Queen on the 9th floor with views of the baseball park. The rooms are a little small when compared to modern day accommodations, but I love the cozy feeling of old-timey hotels. The extra service at the Peabody puts this stay above the rest with daily housekeeping and nightly turndown service. I was so grateful to sneak away to my room between meeting sessions to find a clean and fresh bed to relax. Also, every evening the comfortable waffle robe and a couple chocolates were waiting for me to unwind and fall asleep. The beds and pillows were surprisingly comfortable--a rare occurrence in a hotel. If I am ever visiting Memphis again, I will only stay at The Peabody. The luxury accommodations are surprising considering the price point. Plus, the location is walkable to Beale Street, several foodie hot spots, and the River Walk along the Mississippi. There really is not another option in Downtown Memphis.
This stop at the Peabody was part of our day tour around Memphis through our American Cruise Line River Cruise. I had seen a few 'You Tube' videos about The Peabody and was very excited to be stopping here even if it was for just 30 minutes. We were not staying here but I wanted to walk the downstairs just to get an idea of this place. It truly is a wonderful-old-oppulent place where you can just see and feel the history around you. The dim lighting along with the dark woods just send you back in time. Our purpose to come to The famous Peabody hotel were to see the ducks. We came to late to see them come into the pool and too early to se them leave but just watching them splash around and have what looked like a really good time was fun. (See photos) The layout of the lower level is beautiful and I just explored until finally making my way to the gift shop. They have a pretty extensive collection of anything Memphis and I would up walking out with an "Elvis Duck" for my collection. If you come to Memphis make sure you stop by, even if you're not staying here. It's worth it. read more
What a beautiful and fancy hotel. We had the pleasure of staying here for 4 days and 3 nights. This place is absolutely amazing and classy. We opted to upgrade to the Club Level Rooms on the 12th floor. The 12th floor is very exclusive. There is a private lounge and dining area on this 12th floor. There is a breakfast served daily and also an appetizer/charcuterie reception daily in the Club Level. It is very much worth the upgrade. The convention spaces at this wonderful hotel are very spacious. The history of the hotel and its "Peabody Ducks" are the show stoppers. Everyday there is a "Duck Parade/March" in which the Duckmaster and retrieves the ducks at 11a from their duck sanctuary on the top floor of the hotel. He brings them down the elevator to the lobby and they march on the red carpet into the famous and ornate Peabody Fountain. Then, at 5p the Duckmaster comes to retrieve them and does another "Duck March" back to the elevator to take back up to the duck sanctuary. People travel from all over the world to witness and participate in this ceremony. They have honorary duck Masters, people who have waited years, who practice the ceremony with the Peabody Ducks and Duckmaster. Everything was so well appointed and very ornate. There is also a history of the hotel that plays on the video in each room. If you have an opportunity in your lifetime to stay at this hotel and enjoy the amenities, I highly recommend it. There is also a pool and an athletic club on the lower level. I didn't have a chance to get to that area, but that was one of my goals so I have to save that for the next time I visit. Overall, the Club level King Room, the Club Level, and everything about our stay was 5-Star. The Bell Desk has Jeffrey who was outstanding at getting our bags upstairs to our room. The hotel registration process was seamless with Diamond handling all of our details and upgrade to a Club Level Room. Diamond's customer service was EXCELLENT and she made me feel welcome and valued as a hotel guest. Charles, we assume he is the lead Concierge, at the Valet area was professional and he made things happen for all of the guests. We are so impressed. read more
12 days ago
3 months ago
I just have to brag on Phoebe, she helped me with my reservation. She went above and beyond my expectations and I am so thankful that she answered the phone and helped me. read more
Decided to have a date night in Memphis and stay at this famous hotel. Staff were very pleasant and welcoming. Arrived at our room on the 11th floor and the room wasn't bad. The bathroom was tiny but not a game changer bc it's an old bldg. When we returned from our evening out to turn in, the outside noise was not blocked out. The loud, roaring cars were a huge annoyance at 11 pm on the 11th floor in a room that I had requested be a quiet room when reserving it. When we woke up, the wall to wall curtains did not block out the sun. When I got in the shower, the shower stopper was closed. No guest wants to fiddle with the stopper in a hotel shower. I thought the bathroom was clean until I saw the grout in the shower that had mold. Grr! The faucet water was just above a trickle. There was no bath mat for wet feet. I love the duck accents, esp the soap. I was very surprised that they had small bottles of shower soap. It did not lather well according to my husband. I used the bar soap on the sink and that lathered well. We headed down to the lobby for the red carpet duck march. The duck masters were very good and very informative, esp the head duck master. He mentioned that he'd be taking leave for 7 weeks while introducing the newest duck master. Praying it's for vacation and not illness/surgery. Wishing him well! We were wondering why duck was not on the restaurant menu the night before and now we know why. Ha! I appreciate that they have rules in place so that everyone gets to see and enjoy the duck march bc if they didn't, our great seats that we scored early would have been blocked by late comers. It was cute and worth seeing. The lobby is very nice, including the architecture, ceiling design and stained glass accents and chandeliers, cherub fountain, and Gothic table bases. I wish that they offered breakfast food and drinks while waiting for the ducks but they only offer alcoholic beverages and appetizers .Visited the men's and women's clothing store in the lobby. Very cool Elvis inspired pieces. However, my husband was very turned off by the sales people. Over helpful and pushy. We appreciate sales people greeting us upon entrance and asking if we need help. However, constantly following us and telling us about every piece of clothing is a turn off. Hence, we didn't buy anything and I saw a couple of cute pieces I would have purchased had we not had that experience. It was an expensive date night with a mediocre experience. We self parked and that took a minute to find our way to/from the hotel lobby. We were given $13 off our expensive stay for our room experience. For the record, I did not initiate a complaint nor did I plan to but the front desk rep asked about our experience and I mentioned the noise and grout and she was surprised that it was so noisy on the 11th floor. We can check this off of our bucket list. read more
This was a 3.5 star stay. We rolled in on a Saturday around 6pm. Didn't know where to pull up the car and ended up on the wrong side of the hotel. Once we found the valet--super long line of cars--it was clear it would be easier to self park so we did, no problems there as Husband had smartly gone inside and checked in already (used room key for parking entry.) Surprised at how enormous this place is between the hotel and parking lot. Everything was loud and kinda chaotic, downtown, the lobby, everything. Not my favorite vibe, also not the hotel's fault. We ate at Capriccio Grill. Food was very good (loved the Butter Board!) but the restaurant itself had that feel of a place where they serve breakfast lunch and dinner in a busy hotel 24/7 so no ambience to speak of. I would love to try the French place, Chez Philippe, when/if we return. Stopped by the bar for a to-go drink and it was long enough to note that the famous chocolate mousse duck was $13 on the menu but we had just been charged $18 at the deli for one to go. Made me feel less like a guest and more like a tourist being taken advantage of. It looked good but definitely wasn't some amazing dessert for that price. The room itself was quiet from the hotel side, despite being right next to the elevators, but there was an event at Autozone Park and a band was playing right outside our 9th floor window for most of our one night stay (until 10pm, started up again at 8am on Sunday.) Also not the hotel's fault but just one more unfortunate occurrence. The room was huge and comfy, loved the Nespresso machine. The bathroom on the other hand was tiny, but fine for one night. Super clean. We didn't see the ducks but I was enchanted by all the duck touches everywhere, from the duck-shaped soap to the duck-shaped single ice cube in Husband's old fashioned to the duck embroidery on one of the pillows and more. Good for them to lean into the duck tradition! Without exception, every employee was very nice and helpful. I would give this hotel another try knowing what I know now because I think it has the potential be a much better experience. read more
3 days ago
US presidents & General Robert E Leee stayed here. Now at 11:00 AM we line up to see the Peabody ducks take a ride in the elevator from their rooftop home to the lobby, waddle across the red carpet & hop into the fountain until 5:00 when they move up the elevator to the the rooftop to the music of John Philip Sousa. We got to the lobby bar at 4:15 and we were able to get a seat at the reserved duck master table. Steps & a red carpet are coming down and the ducks will pass in front of us on the way out of the fountain at 5 o'clock. By 4:30 they had the lobby bar roped off with people standing behind the ropes and on the second floor. read more
Right the heart of Memphis and has the famous duck walk! You can actually see the duck walk at the second floor but if you want pictures up close as they come out the elevators, then come early (an hour or more before) to get a good seat. Otherwise, you can just wait until all the busy entry is done and take pictures of the ducks as they enjoy their time at the fountain. We ate at the restaurant near the lobby and it was great food and quiet. Very different from the lobby restaurant where we couldn't even hear each other. Overall a good experience and worth a try if you're in Memphis. read more
Hung out at the lobby bar and had a drink. Came back at 5pm to watch the ducks go back home. Definitely a thing to do in Memphis. Very beautiful lobby. You can walk around and look at the historic peabody museum. A lot of displays and things to see in the hotel. Come early if you want a good spot to watch the ducks. They arrive at 10 or 11am and leave at 5pm. read more
1 month ago
Everything is as it should be here at The Peabody, whether you care about ducks or no. Room was quiet and private, beds so comfortable, bathroom was super clean. Staff are allll amazing, from guest registration to the concierge to in-room dining service. Was here for a conference and cannot wait to return. PS the in-room dining breakfast (I had avocado toast with scrambled eggs) was fantastic). read more
Everybody seems very nice. The customer service is great. We valet parked the car for $37 a night. This room cost us around $300 for the night, and it was tiny. They offered us an upgrade for $90 a night. We declined it. However, the bathroom in the room we did get was so small that I could not sit on the toilet straight. The sink is so close to the toilet there's no way to sit properly. Also, I did not take a picture of it because it was kind of gross, but I had to clean the toilet when we got in the room because there was pubic hairs on the toilet. Second sidenote, don't think you're going to be able to poop in this bathroom. There's no fan. The positives of this hotel is that the lobby looks beautiful and everyone we spoke to was very nice. The valet was great, read more
29 days ago
Cool hotel especially lobby area but the room is outdated and needs renovation. They did a great job with cleanliness, bathroom fixtures shined. Beds were comfortable and the room layout was practical and made good use of the space. I appreciated the espresso maker. The Peabody branded water bottles and mugs were a nice touch. read more
1 month ago
An amazing hotel. The employees are knowledgeable and very friendly. The food is excellent! Staying in a historical museum is once in a lifetime experience. The ducks walking the red carpet event was exceptional. The duck master was very friendly and engaged the large crowd. read more
2 years ago
I spent 4 nights at the Peabody while in town for business, and I was impressed with the hospitality from every department--front desk, the lobby cocktail servers, housekeeping, and banquets staff. I felt right at home in my quaint Executive Queen on the 9th floor with views of the baseball park. The rooms are a little small when compared to modern day accommodations, but I love the cozy feeling of old-timey hotels. The extra service at the Peabody puts this stay above the rest with daily housekeeping and nightly turndown service. I was so grateful to sneak away to my room between meeting sessions to find a clean and fresh bed to relax. Also, every evening the comfortable waffle robe and a couple chocolates were waiting for me to unwind and fall asleep. The beds and pillows were surprisingly comfortable--a rare occurrence in a hotel. If I am ever visiting Memphis again, I will only stay at The Peabody. The luxury accommodations are surprising considering the price point. Plus, the location is walkable to Beale Street, several foodie hot spots, and the River Walk along the Mississippi. There really is not another option in Downtown Memphis. read more
20 days ago
5 months ago
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6 months ago
We chose this property based on its history, reviews and location to other events we were planning to do while in Memphis. This is a great property with a eclectic ambiance. A lot of people k are familiar with this Hotel for its famous " Duck March" ( no spoilers here, you'll have to experience it for yourself). The Hotel has a luxurious feel, and staff at all levels are attentive, friendly and focused on delivering an upscale service experience. The lobby is vibrant, with a nice bar, and plenty of comfortable casual seating. A pianist plays throughout the day, adding to the pleasant atmosphere. The rooms are very nicely appointed, with very comfortable beds, and ample room not to feel cramped. The Hotel has a restaurant, coffee and pastry shop, as well as a lounge where you could relax or watch a sporting event on TV, as well as a few other retail stores throughout. There are also some walkable restaurants close by, so recommend checking them out. We would definitely make this our first choice if we are back in Memphis, and highly recommend it. read more
6 months ago
Lovely historic property and very friendly staff, but one reason I chose this place was due to the athletic club and needing great workouts. It is not disclosed that it is under renovation. The temporary spot is completely unacceptable. When hotels of this calibre usually have these renovations, they provide a day pass to an equal quality gym nearby. read more
While we did not stay here overnight, a visit to the Peabody in Memphis is a MUST! We opted to partake in the nightly "Duck March" and my daughter and I (along with all other kids in attendance) were given the opportunity to sit front-row on the red carpet to watch. Come early to get a good spot and stay afterwards for a photo opportunity with the Duckmaster. You can also take the elevator up to the roof to view the "Duck Palace" to see where the ducks live (and catch some great photos of Memphis from the top). Tip: The Duck March occurs daily at 11 a.m. and 5 p.m. Arrive at least 15 minutes early to snag a good spot in the lobby near the fountain and elevators. You do not need to be a guest at the hotel to watch. read more
3 months ago
This is a must see hotel lobby . Beautiful craftsmanship. I missed the duck walk, they only come out at 11am and 5 pm. Desserts at the place off the lobby were excellent. read more
2 years ago
OK, we missed the duck walk. Not sure if seeing ducks walk by is really something I'm interested in, but I will tell you this. We worked to get to the bar at the Peabody twice in our two nights that we were in town. It's a great room to visit in the service was extra special and the cocktails tasted great. We strongly suspect the hotel is as fantastic as the bar, but we don't know for sure. So if you're within about five blocks of this establishment and the thirst gets the best of you this is a very worthwhile for you to consider for cocktails. Heck, you could even see what time the duck walk is and watch that if you're interested. read more
1 year ago
3 months ago
Bellhop, service representative, the bellhop man broke my glass with liquid and put it back on my luggage spilling out over my shoes. The repet lyes and say she will take care of it. When management got involved the next day she said oh I forgot. Then took extra money out of my account 593 dollars to be exact because one manager said I will refund your money back. Nope they didn't and on top of the they put someone else care under the room and charge me for it. This was the craziest experience I ever had never again read more
1 year ago
We had been to the Peabody once before, but never for brunch. When I found out that they had a Mother's Day brunch buffet I was very excited. And I wasn't let down at all. The building itself is historic and features excellent architecture and design elements. On Mother's Day the world-famous Peabody ducks were frolicking in the fountain. Cute! When we checked in for brunch, we were escorted to a staging area as they prepared our table. In the staging area they had tea, coffee, and water waiting for us. Additionally, a complementary photo was taken and provided. This was a great touch as most places charge an arm-and-leg for a photo. The dining room was very well appointed, and there was plenty of space in between the tables. Now to the most important part, the food! It was excellent and included an abundance of options. The different food stations lined almost the entire mezzanine. There was a wide selection of salads, fruits, and vegetables. As well as seafood, sushi and a variety of pork, chicken and beef. Additionally, brunch wouldn't be brunch without a wide selection of breakfast items and a homemade omelette station. And if you've ever seen a picture of me, you know that I like desserts. The desserts were excellent, beautiful, tasty and there was an extremely wide selection. And it doesn't matter if you're a vegan, vegetarian, or an outright carnivore like myself - there was plenty of options for everyone. read more
4 months ago
2 months ago
2 years ago
This place is all about the ducks right? Lol. Well, the show is all well worth seeing. If anything, just for all the history they tell you about the hotel and the duck tradition. Certainly for Memphis, the hotel is pretty over the top in looks. As you look around, to think of what it took to build the place so many years ago. It's certainly been preserved beautifully. Second level of the lobby...be sure ans look around this area. They have plenty of original artifacts preserved and on display. Pretty neat to see it all... read more
4 months ago
4 months ago
5 months ago
5 months ago
Stayed here for a few days they are phenomenal. And if we come back we would stay here again. Love the ducks and food has been 5 star. read more
2 months ago
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Ask the Community - The Peabody Memphis
Staying at the Peabody over Christmas, is there a holiday meal opportunity in the restaurant ? Anything special for Christmas?
It is a magical place with all the decorations and fun that is always there.
What's the attire for dinner?
Totally casual at the Italian bistro. I would not show up in flip flops, halter top and haha shorts but jeans and a neat shirt ok.
I have to travel for work...how is the Peabody responding to COVID Guidelines?
I was just there last week and can give you a bit on my experience- The have plexiglass up between…
Is the Peabody rooftop (wanting to see the view so many talk about) available to hotel guests only or can visitors to the hotel go up as well?
Anybody can visit the Peabody rooftop, guests and visitors alike. No fees, no obstructions!
Review Highlights - The Peabody Memphis
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