We were able to schedule an appointment with Dr. Kuty within 48 hours of my call. This was helpful…read moreas our hearts were already broken. Upon her arrival, she met and petted our 15yo dog, Audrey. Dr. Kuty was in no rush. Everything was on our time. She was gentle and understanding. She explained everything that she was going to do and what we could expect. Dr. Kuty made this very sad occasion one of love, peace, and dignity. Our Audrey passed in my arms and we are so grateful to have shared this experience with her as she was a source of comfort to us. The sadness of missing Audrey lingers, but the way she departed was truly a blessing. She was loved and comforted and we are happy that she is healthy again.

Maria and her team are very compassionate and supportive. During a difficult time, they made the…read morecrossing of my cat Minou over the rainbow bridge very meaningful and sacred. I found Dr. Kuty's (Maria) company the day Minou showed me signs that he was ready to sleep forever - I looked them up on Maps and their company was the first to show with nothing but perfect feedback. I sent them an email first, it was a Sunday and at around 5 am, I received a response. I called them and although I was on hold for a while, I eventually spoke to someone who was nothing but supportive and compassionate. Never did I feel judged or hurried. I was crying my heart out and could barely talk - their patience and support was so helpful in easing a pain so intense. Maria arrived on time at our home. She, just like her team, was very supportive and compassionate. She took time to get to know us and Minou - she showed genuine kindness and love for animals (and genuine compassion for grieving pet parents). The whole process never felt rushed. Minou my cat never winced as the medicines were given and seemed to have been comfortable with Maria being there. From beginning to the end - up until Minou's cremains (in a beautiful urn and paw print tile) came back home. I'm so thankful for At Home, At Rest Pet Euthanasia. They're truly people you want to be on your side during these times. Minou was home, in my arms and took his last breath of his Mama's scent and hearing his Mama's heartbeat.

I had to send my Sebastian to Doggie Heaven two weeks ago (10.05.26) . He was diagnosed with…read morediabetes a little over 3 years ago. He went blind about a month after the diagnosis. At the end, it wasnt diabetes that ended Sebastian's reign as World's Favorite Dog. It was cancer. Dr Karen Vine was a blessing to work with. She sent me a text to let me know she was on her way. She was patient with my family as we surrounded Sebastian with love and said our goodbyes. She gave us extra time and did not even attempt to rush the experience. She knew that our family has gone through the euthanasia process before (with our other family dogs), but still was very thorough in explaining the process to my family, explained what each shot was and how it'll affect Sebastian. Dr. Karen had some Churu cat treats in her medical bag, which apparently dogs seem to love. My Sebastian apparently loved them. She offered me a 2nd one after Sebastian devoured the first one. It kept his focus on the snacks as she administered the first shot. She would then explain in detail what the 2nd shot was, and how Sebastian should be affected by it. She would also confirm if I was ready for the 2nd injection before administering it. Finally, she explained that the 3rd injection would be the last & final one, which would finally put Sebastian to his forever rest & send him off to Doggie Heaven. She backed away from us and gave us the time we needed to say our final goodbyes. Again, no rushing us at all. She waited until she saw that each family member had their turn to say their goodbyes to Sebastian. With that said, she asked me if I was ready for the final shot. I wasnt, but Sebastian was... so I said yes to take away his pain, and make it my own. I want to thank Restful Paws & Dr Karen Vine for helping send Sebastian over the Rainbow Bridge. You guys turned this Pawrent's worst day into a compassionate and loving send-off for my Sebastian. Thank you guys for everything. And, thank you Dr. Vine for the Thank you card!

This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

We brought in a stray that we'd been feeding and are now adopting to Irvington Pet Hospital and had…read morea very positive experience. We were helped by Jessica, Mauricio, and Dr. Rao, and it's obvious they are all animal lovers. They were sweet and compassionate, professional, and made a challenging situation so pleasant. They were empathetic to us and to our sweet little Daisy, who we learned has FIV, a respiratory infection, and wounds to her head and eyes from a bad scrap out in the streets. We're confident she'll be a hundred percent very soon and will be bringing her back (and will never be in those streets again). These types of visits are usually quite stressful, but we left feeling cared for and optimistic.

Bait-and-switch, avoid at all cost. I don't know what…read morehappened to the Irvington we used to know, but things have changed a lot. Earlier this year we took our new kitten for a examination. They somehow missed the gash she had right under her chain. Who are the new vets working here? Is this incompetence or just irresponsible? It gets worse. We had confirmed the $50 discount from a friend referral before coming. At the end of the examination, when we asked again, the receptionist lied straight-up, saying they included the discount already, but it was nowhere to be found based on invoice. Then the two receptionists started snickering behind our back. Absolute nightmare beginning to end. Before coming here, ask yourself one question, would you trust the health of your pets at a place like this?

I just wanted to express how incredibly appreciative I am of the staff at Beacon. My family has…read morebeen coming here for years, and more recently, I've been coming more often myself. The staff has helped me through some very difficult situations and decisions, and I truly appreciate how kind, patient, and understanding everyone has been. Most recently, I cried my heart out over a very sick stray kitten we had to put to sleep because of its condition. It was an incredibly difficult experience, and I probably would have been even more of a wreck if it weren't for the reassurance, compassion, and kindness of the staff. Thank you so much for everything you do. Your kindness really makes a difference, especially during some of the hardest moments. I'm truly grateful for all of you.

My cat was seen by his regular vet and hospitalized to be treated, the next day I noticed him…read morelooking worse than before. Being that it was Sunday they closed early and I could not take him to be seen by my regular vet. Called Beacon and told them what was happening they advised for me to take him in so they can do an exam, over the phone they let me know cost of exam. They were super helpful and upfront about everything. The veterinarian was very thorough explaining everything to me, they broke down the estimates in low cost and high cost. My cat's condition was really bad, and ended up putting him to sleep. Every staff member was incredibly sympathetic and professional, they gave me the time I needed and gave me comfort in this hard decision. Im super thankful for how well they treated me and my pet.

My wife and my dog recently died due a battle with cancer. We were referred to Golden State Pet…read moreCrematorium which is in Livermore, we live in Oakland. I wanted to shoutout the staffer who helped us, Kass, who was very friendly, responsive and respectful and answered all of our questions in a timely manner. There are some options when a pet passes. We scheduled our vet to help us with in-home euthanasia, and we made plans to bring our dog to Golden State. They had a room available to us to say goodbye, we even brought our other dog with us to say goodbye. The have a variety of package options (custom urns, etc.), we had our own plans in mind but Kass was not too pushy in trying to upsell options. When you dropoff a pet for cremation, they say they will turn that around in 7-10 business days, I think they did it in 6. It feels a little weird to review a pet crematorium, but we have another dog at the moment, and we'd consider using Golden State again.

Incredibly efficient service. In and out within 15 minutes at drop off, though they offered extra…read moretime to say goodbye if needed. Empathetic employees were upfront and helpful on the phone and in person. Quoted us 2 weeks for cremation but took only a handful of days.

Fond Farewell and Dr. Jeni provided a high touch experience during a very difficult time. Dr. Jeni…read moretook the time to talk us through the process, gave us space to spend our last moments with our beloved dog. It was a difficult decision and day but Dr. Jeni made the day easier. In addition to saying goodbye in our home, when we took our dog out to the car, we were greeted by a sign in the car. It was so kind and thoughtful. Every step of the process Dr. Jeni would text us updates. Our dog's ashes were quickly delivered within 2 weeks and we were able to pick them up at our local pet's office. Earlier in the year we had to put down our other dog and used a different service, Dr. Jeni completely blew us away with the service she provided and wish we used her earlier.

I really appreciated Dr. Jeni's sensitivity and thoughtfulness when she gave us all the hospice…read moreoptions for our dear cat. She has one of the most difficult jobs around for people who pets are almost like furry family members. I highly recommend Dr. Jeni. She is wonderful.

It's been a month since my wife and I had to put our dog Moonie to sleep, just shy of her 16th…read morebirthday. It took this long to get around to a review because it's still hard to think about her without getting emotional, but I did want to write this since everything written before in these reviews was also our experience---Dr. Park came on a Friday at about noon, just three or so hours after our initial request, and when she arrived, she was totally professional, sensitive, and supportive throughout the process, which happened in our backyard under the sun. Moonie's passing was truly heartbreaking for us, but it was also completely painless and peaceful for her, and for that we thank Dr. Park. Highly recommended.

We made the agonizing decision to put our beloved rescue dog of 13 years down…read more We discovered Dr. Park's Mobile Vet Service on yelp that fulfilled our desire for home euthanasia services. Dr. Park's contact information provided a phone number where we can communicate via text, so I texted an initial inquiry on a Saturday afternoon, not expecting a prompt response. Within 30 minutes, Dr. Park responded. Thankfully, she was available for a Monday morning appointment. She provided links to all the pertinent information needed: pricing, process, and FAQs. Also provided were the necessary links to book the services. Dr. Park arrived at the scheduled appointment time and immediately sought to comfort our dog and our family. After reviewing the process with us again, she made sure to answer all our questions and only proceeded when we stated we were ready. She waited patiently while we said our final farewells before proceeding. The procedure went exactly as described, and Dr. Park provided much needed words of comfort once our beloved pup crossed over. She placed his body in a modest basket carrier, complete with flowers, and gave us the time we needed before taking him away. We couldn't have asked for more with the service Dr. Park provided. She exceeded our expectations to lay our dog to rest with the utmost dignity. We fully appreciate the service Dr. Park provided and highly recommend her services. She even sent us a sympathy card a few days after, a nice touch! Her pricing is transparent and reasonable. Thank you so much, Dr. Park!

When my cat showed up last Saturday with a broken tail, the vet informed me that an amputation was…read morethe only option. Facing the high cost of the procedure while already in a difficult financial position, I felt completely overwhelmed and started desperately searching for any avenues or options that could help. ​After hitting dead ends elsewhere, I finally made contact with the Humane Society of Silicon Valley. Not only did they step in to help me out financially, but they also showed genuine compassion, love, and care that completely carried me through one of the hardest moments I've faced. ​There is simply no way I could have gotten through this without them. Their kindness has had a profound impact on me, and I can honestly say it's going to make me a better person moving forward. There are not enough kind words in the world to express my gratitude. I am forever indebted to this organization. ​Thank you for the financial help, and thank you for showing such deep compassion, love, and care when we needed it most.

UPDATE: My experience with HSSV has opened my eyes to a deeply disappointing reality. As someone…read moreinteracting with a major animal shelter non-profit for the first time, I am amazed by the sheer bureaucracy and fragile egos you have to navigate just to ask for kindness, context, and empathy. After posting my initial honest feedback, a supervisor called to apologize. I do want to acknowledge that Marianne from the adoption team was kind, apologetic, and took the time to listen to my concerns, which I genuinely appreciated. But the Community Services Manager, Denise, subsequently called me back. In an incredibly condescending tone, she flatly denied my newly adopted kitten his standard 14-day post-adoption medical care (routinely offered to all adopters), in what I believe was direct retaliation following my review and complaints about my experience. When a shelter manager chooses to withhold a juvenile animal's healthcare safety net in a way that felt punitive rather than centered on the welfare of the newly adopted kitten, the system is fundamentally broken. No wonder well-meaning people are forced to avoid places like this, and in the process, the innocent animals are the ones who suffer. To the donors funding this organization: please look closely at both sides of the coin. The frontline reality does not match the compassionate mission they sell you. ------------ My main interaction was with Hailey, the adoption supervisor. I understand why HSSV reviews an adopter's history and wants animals in stable homes. What disappointed me was the lack of context, empathy, and actual counseling. I had previously adopted two kittens who were later rehomed together with friends who already knew and loved them. Later, I adopted two more. I kept one, who is still with me and thriving. The other already had significant diarrhea when I adopted her. I cared for her for about ten days until it resolved, paid for her shots, and later returned her after realizing a single-kitten household was a better fit for me. She was adopted within the hour. They don't notice that the kitten went back better than she came from the shelter. About a month later, I returned because I wanted a second kitten. I was choosing between two, but one had active diarrhea. Having just gone through that experience, I asked about her medical notes, how long it might last, the recommended recheck, and what support would be available if it continued. Instead of those questions being treated as part of an informed decision, I felt they were interpreted as evidence that I was "unsure." I was repeatedly asked whether I was sure, warned that another return could affect future adoptions, and told no kitten would be adopted to me that day. I understood being asked to go home and think; what troubled me was that even returning the next day with a clear decision might not be enough. I explicitly asked for help deciding which kitten might be the better fit based on temperament, medical needs, and my circumstances. Instead, the focus stayed on whether I was "sure enough." The previous day was almost the opposite. I was interested in several long-haired kittens still in crates and difficult to assess. I asked to spend time with them in a room and was told no. After about ten minutes, the counselor told me to decide or go to the back of the line. I had to ask for one more minute while she watched the time as I tried to decide about an animal I could care for for the next 15-20 years. That contradiction is my main concern: adopters are expected to make thoughtful, permanent commitments and may be scrutinized if a placement does not work out, yet there can also be pressure to decide quickly without enough opportunity to understand an animal's temperament or medical situation. My issue is not that HSSV screens adopters or has safeguards. It is how those safeguards are implemented. Asking questions, reading medical records, understanding temperament, or needing time to think should not be treated as lack of commitment. I wish the process had felt more supportive.

We are so incredibly grateful to Dr. Vanessa Wensing for the compassionate and gentle care she gave…read moreour beloved Lucy on Friday, August 7, 2026. Saying goodbye to Lucy was one of the hardest things we have ever had to do. Having Dr. Wensing come to our home allowed Lucy to spend her final moments in the place where she felt safe, surrounded by the people who loved her. That meant more to us than we can put into words. Dr. Wensing was incredibly kind, patient, compassionate, and respectful throughout the entire process. She took the time to explain everything, answered our questions, and gave us the space and time we needed to say goodbye. Most importantly, she treated Lucy with such tenderness and dignity. There is no easy way to say goodbye to a beloved family member, but Dr. Wensing helped make an unbearable moment peaceful and loving. We will always be grateful to her for helping Lucy pass gently and surrounded by love. Thank you, Dr. Wensing, for taking such beautiful care of our sweet Lucy and for taking care of us during one of the most painful days of our lives. We highly recommend Dr. Wensing to anyone who is facing this difficult decision for a beloved pet. Dan and Cindi Bontempo

Dr. Wensing came into our home today. She was incredibly kind and gentle with our dog, Chance. I…read more100 percent would recommend her service. Our boy was not stressed at any time. Thank you again Dr. Wensing for making an incredibly sad and emotional day a bit easier.

Dr Winnick could not have been more compassionate to both me and my dog Jack. She took her time,…read moreexplained everything she was doing and could not have been more professional. Highly recommended. C.T.B. 10/29/2026

Dr. Winnick was very respectful and did a great job. Porter was treated with kindness and respect…read moreand we appreciate all that she did. Porter is in heaven now and we thank PP and Dr Winnick.