My dog was in pain and its primary vet wasn't available, so I took him to Beacon Vet Emergency without an appointment. Like any emergency room on a holiday, it took 2-3 hours before the veterinarian was able to see him. After arrival he was triaged by a nurse. The veterinary performed a very thorough exam and administered pain medication. Beacon Veterinary also provided us with complete visit reports, which we'll take to our primary vet for follow-up treatment. Because of another health condition, we've been taking our dog to a specialist at Beacon for the past several years. With both services, our experience has been excellent. read more

Our one year old cat suddenly became lethargic and stopped eating; we knew something was wrong, but could not figure out what it was, even after seeing our regular vet. Dr. Julie Damron was a lifesaver. She quickly diagnosed him with FIP, a virus that was a death sentence for cats until very recently. She didn't just give us a diagnosis; she gave us a plan, referring us to a specialist with the right treatment to save him. Our boy is now home and stronger than ever. The team at Beacon is professional, calm, and truly knows their stuff. If you're facing a tough situation with your pet, I cannot recommend them enough. read more

My husband and I took in our Sphynx kitten on a Friday night at 11pm (we were there till 330am) worried and panicked they attended us and got us in a room quickly. ok fine. Staff was friendly BUT our kitten who is 2.5 months old was brought in because she was looking and feeling dehydrated was hot cause she had a fever (confirmed at the ER VET), was lethargic and weak. They did blood work and other tests. $800 later.. Fine. Anything for my baby. BUT I'm UPSET N FRUSTRATED BECAUSE the obvious signs were there the dehydration and fever and they gave her NOTHING to help her become comfortable. The bloodwork came back with an abnormal BNP for heart disease that freaked us out because maybe her heart rate was high due to the FEVER and dehydration, but they weren't 100% sure without doing other tests, and they wanted to charge $6k-$10k for hospitalization! Obviously who tf has that type of money right now ! I paid $800 just in tests n the exam plus the emergency weekend fee and to top it off! They sent her home with a prescription medication that was a dosing for a 20lb cat that's supposed to help slow down their heart rate MY KITTEN IS 2 lbs !!! This was later confirmed at another vet we took her to called Ark Veterinary in San Jose. I love them!! The amazing staff took their time and paid attention to get symptoms, work up sounded legit very knowledgeable doctors there! My indigo is feeling so much better cause ARK VETERINARY actually got what was actually wrong! Yes that staff at beacon are okay nice yes, but after that one n only visit there I WOULD NOT RECOMMEND THIS PLACE they will come for your money and do nothing to very minimal to actually help your beloved animal. Maybe they took advantage of us because they saw how distraught they saw us. Easy target for them. I promise you won't regret going somewhere else. read more

Beacon Veterinary Specialists - Indigo 2.5 month Sphynx - Veterinarians Near Me - Fremont, California

I am writing this review with a heavy heart took my dog in on the may 11 and did a lot of testing and dr Watson told us it should be a infection and gave us some antibiotics and to wait 72 hours to see if it helps next morning my dog wasn't doing well at all so I took her to her regular vet and was told she had all kinds of problems fluids in her lungs and low red cells count and she would need long term care if she makes it I wished they kept her over night so she would have a chance read more

I was in a panic state and it was after midnight. The staff was great. They were understanding and went right to work on my cat, HemiCat. I wish to thank each and every one of you who were so very kind and understanding to me and my precious HemiCat! God bless you all!! Everything went quite smoothly even though I was in panic mode! read more

Beacon Veterinary Specialists - Hi, my name is HemiCat and Beacon took really good care of me when I wasn't doing very well! - Veterinarians Near Me - Fremont, California

This review is LONG overdue. My sweet, Winston, ended up at Beacon for eating 3 out of his 4 dog boots while I was out of town. Beacon staff was communicative, empathetic, and relieved my anxieties even while I was trying to travel back to the Bay Area. Winston remained in the ER for about 4 nights and he was well loved and taken care of while this dog mom was panicking. Even after he was discharged, the staff checked in on Winston via text, phone, and always welcomed us back if I had any concerns. Shortly after his recovery period was over (at home), he was having some GI issues and ended up testing positive for c diff. Dr. Amy was truly my saving grace and helped this dog mom from spiraling yet again. Dr. Amy was and is amazing! She helped us get an appointment immediately and we were able to get the appropriate medical attention and treatment. We are SO lucky and grateful to have had such a positive experience with Beacon in such stressful and scary times! Aside from these two scary incidents, Beacon is always a phone call away for a quick consult if/when something happens and lets us know what the next steps should be to make sure my boy is okay. Thank you, thank you, thank you Beacon Vet Specialists. Winston and I are extremely grateful for you all! read more

Beacon Veterinary Specialists - Veterinarians Near Me - Fremont, California

Ive always had a great experience here. Everytime I bring my 16y/o pup during an emergency they always take good care of him. And for that I am so grateful. I brought him here a couple times one for eating a pack of pistachios at 14y/o, and the most recent vomiting and dehydration. They recommended surgery for gallbladder mucocele but I opted out given his age at 16. They explained everything to me and they let us visit him during his hospitalization. I agreed on comfort care and they gave me enough knowledge and resources so make decisions. They were so compassionate and informative. Front desk staff are very attentive and pleasant. The doctors are honest and knowledgeable. The nurses are very empathetic and compassionate. They kept my pup comfortable the entire time he was there. Nothing more I could ask for or complain about. A week later I brought him back in to put my puppy to sleep, he was on comfort care for about 1 week, and again this place was so good to my pup. We were planning for in house euthanasia so my pup can be in the comfort of his home but everything happened so quick one day and he was having seizures almost every 2-3 hours. And around 11pm we brought him in here and the doctor was so sweet and gentle. Explained the entire process to us. Very heartbreaking but it's nice for her to take the time to inform us of the entire process. I'll never forget how good this place was to my puppy. read more

Referred by our vet and I am so thankful we came. From the first phone call the team was very friendly, helpful, and incredibly patient as I asked about their doctor and procedure for orthopedic for our dog. Upon arrival we were instantly greeted by the team and everyone was very helpful, and seemed really happy. Most places are understaffed but this team seemed to be more of a family who genuinely care about their clients. When we got to the exam room Jaycee helped us and she was very sweet. Asked questions about our dogs past and current concerns. She took the time to get to know our pup before grabbing the doctor. We saw Dr. Fitch and he was also amazing. Very approachable, listened to concerns and did a very thorough exam. Both Jaycee and Dr. Fitch got down on the ground with our pup and made sure she was comfortable as they examined her. The Xray found what the problem was and I was not pressured to make a decision but provided options. Based on what was going on with our pup we decided on surgery. While my review doesn't include the surgery portion, I can already tell the level of care our pup will receive. The front desk team made the check out process a breeze and also stuck up for our pup when someone that came into the office asked if it was safe. Our pup is a very friendly pit bull and it was nice to have the team stick up for her and reassure the person how friendly she is. I am shocked by any reviews that is less than 5 stars. By far this has been the best visit we have had for any health visit for our pup. I can't recommend Beacon, Dr. Fitch and the entire team enough. This nervous mom was put to ease and feels very confident with the team at Beacon. read more

Beacon Veterinary Specialists - Veterinarians Near Me - Fremont, California

We are deeply thankful to the entire team at Beacon for caring for Kumo over the past three weeks. He was diagnosed with aplastic anemia and required numerous blood transfusions and tests. During his stay, he was cared for by nearly everyone. Kumo's case was very challenging, and despite his strength and determination, his condition continued to worsen. We made the heartbreaking decision to let him go, but we take comfort in knowing that he fought so bravely and was surrounded by so much love. He truly couldn't have made it this far without the dedication and support of the team. Thank you for showing us, especially Kumo, so much kindness and compassion. The level of care shown to Kumo during his journey was beyond anything we have hoped for, and everyone who touched his life deserves to be recognized. read more

Beacon Veterinary Specialists - Veterinarians Near Me - Fremont, California

We took our dog when he started to have chills, and less energy. Considering this is an emergency vet, i know they triage and someone's dog is probably sicker. However, even when they were so busy they took my dog and did basic assessment, gave us courtesy advice that he seems okay and probably just getting over a cold or flu Just taking a few mins to take a look at my dog, was enough for me to have reassurance because i was so worried. So im so grateful for the staff to taking their time read more

My cat Mr. Nimbus was injured last week and by monday had developed an abscess that needed immediate treatment. I took him to Beacon, we were seen right away and the wonderful doctors and nurses took very good care of him. Additionally the office is very clean & spacious, with lots of parking in the back and an emergency entrance. Unfortunately Mr. Nimbus had made two successful attempts at taking off his cone and getting at his stitches after this. When I brought him back again, the people at Beacon greeted him and treated him with patience and compassion. Beacon provided Mr. Nimbus the proper help to keep him healing comfortably & we thank you all for it! Special thank you to Doctor Appel for providing us excellent service & consideration. Mr. Nimbus & I highly recommend Beacon Veterinary specialists to anyone who has an animal in need of care. They are open 24/7 so don't hesitate to call or come by! read more

Beacon Veterinary Specialists - Mr. Nimbus recovering in his kitty cone - Veterinarians Near Me - Fremont, California

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Brought my 12 year old Shih Tzu at this location and I thought I was gonna lose him that night. My dog has history of congestive heart failure, and had a syncope. The doctors were great and very realistic. Kept me updated every so often. All the staff are compassionate and pleasant. They gave my baby boy another chance to be with us longer. Thank you guys so much for all that you do and I appreciate each and one of you! read more

Beacon Veterinary Specialists - Oxygen chamber in the Pet ICU - Veterinarians Near Me - Fremont, California

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We've had to bring our good boy here a few times and every time it was fantastic. This last visit, they showed concern, care, and warmth every step of the way. Dr. Sanchez and her assistants were very communicative and open to our suggestions. The amount of empathy and care was incredible. read more

I had to bring my two orange cats in because they had both started vomiting and the stopped eating for days. The staff at Beacon were professional, compassionate and did so much to calm me down. They were ultra thorough, and although it was a costly two visits, I am so grateful that both of my boys are back to normal. I learned the hard way to get pet insurance, and all of the staff highly recommended the best options. So many things happened over the course of almost a week to give the review justice, but suffice it to say, I would bring my boys back in an emergency, in a heartbeat! Thank you doctors and staff of Beacon Veterinary Specialists! read more

Beacon Veterinary Specialists - In the front office. So cute! - Veterinarians Near Me - Fremont, California

I took my big boy last night and the team was amazing. They were accommodating and respectful. From the front desk check in process, the purple doctor and the amazing nurse Shawna. Shawna let me stay and comfort my boy the whole time. She was nice and explained everything to me from the cost to the treatment thoroughly. She even sat next to me on the floor to answer my questions while I comforted my boy. It's not a nice feeling being in the emergency room but our experience was positive. Thank you! read more

Beacon Veterinary Specialists - Veterinarians Near Me - Fremont, California

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Absolutely amazing. Consult with Dr. fitch was worth every penny. He spent a lot of time with us and answered all my questions. read more

Beacon Veterinary Specialists - The staff oooohed and aaahhhed over my handsome man. - Veterinarians Near Me - Fremont, California

My regular vet was unavailable and I called Beacon the young lady that answered the phone was super helpful and they saw my dog that night... it was a little wait but they kept us posted and kept us informed. Thank you. read more

Staff was very professional and friendly. Dr. Fitch was amazing and was very thorough in explaining the procedure Xena was going to receive. Dr. Fitch and all the staff were amazing!!! The amazing thing was a cancellation the next morning so that Xena could get the surgery done. Everything went very fast. Update: After 1 week she is healing nicely though not putting any weight on her leg yet. She is in great spirits. We monitor her meds especially for pain. Normal activity will take about 12 to 16 weeks. read more

Beacon Veterinary Specialists - Xena after Tribial Plateau Leveling Osteotomy (TPLO) surgery. - Veterinarians Near Me - Fremont, California

I appreciate Beacon Veterinary Specialists and their staff, especially Dr. Fitch and his assistant. Dr. Fitch and the staff were professional, friendly, and helpful. read more

I would give a 10 stars rating if I could. I can't express enough gratitude for Tiffany and her team during the stressful ER visit I had yesterday. Their genuine kindness and compassion were shown through every interactions we've had. Tiffany treated my pup more like one of her own than a patient. What meant the most to me was how supportive she was, not just medically attentive. And even though she was very busy taking care of the patients and her team, she took the time to explain things clearly, and never made me feel rushed, and I felt less alone and more at ease. Thank you for the love, thoughtfulness, and dedication you've shown. It truly matters more than you know. read more

My family brought their cat here and had a pretty negative experience. I would avoid going here if possible.... For one thing, they kept communicating that our cat was "next" repeatedly, and kept saying that it'd be another 30 minutes over and over while my mom was waiting there for almost 6 hours. I understand that things come up and emergencies take precedence, but you could at least be honest and tell us how long it's going to be. It's not like this is a fluke - many other reviews have complained about this as well. Next, after that crazy long wait, they ran tests and hours later, they tell us that they can't do anything to help our cat, and gave us numbers for euthanasia. And of course , the big bill. End of story. Sent my family home. No suggestions on alternatives, not even anything to help give our cat some comfort while my family figures out what to do. They sprinkle in some "I'm sorry"s and other platitudes, but we didn't feel any sincerity in their words or actions. We were left distraught. We ended up going somewhere else shortly after, and they actually gave us several options to go with and the pros and cons / risks of each approach. They helped narrow down to two of the most feasible options given our cat's condition, and we came up with something we were comfortable with. And they were also confused on why Beacon totally skipped over some tests that would have helped with diagnosis or why they didn't offer the tests at all. Although long term treatment is still TBD, our cat has now stabilized after some of the medications that were prescribed (she looked like she could have left us any moment when we got her checked out) and injected on site, and is finally keeping food and drink down and having an appetite again NO THANKS TO BEACON whose only advice was to consider euthanasia.... And didn't even consider her immediate needs. read more

They scammed me telling me that my dog has parvovirus and that I needed to pay for very expensive treatment right away or my dog could die. They played with my family's emotions saying my dog would die, which was very unprofessional. This is the worst clinic. You also have to wait a long time I waited about 3 hours, and no one explained anything until I asked why it was taking so long. My dog did not have parvovirus they were just trying to make us pay for treatment read more

These folks are really good. My lanky and goofy 1.75 year old had some kind of accident. Not sure where it happened exactly or when, but as I have a German shepherd mix I thought hip displaxia. It turns out the knees went out and needed surgery. These fine folks were terrific and after 2 weeks he is actually in a much better place. The surgery is healing nicely and the quality of services here is really terrific. They are kind and considerate. Especially the nurse JC and doctor Fitch. We are grateful to them. read more

Beacon Veterinary Specialists - A pic after surgery in post op, courtesy of the nurse JC. - Veterinarians Near Me - Fremont, California

I've had to bring my Dog's here for Emergency Events. Pricey Yes... But the service my Dog's received is Top Notch. Doctors always answers any question and give All the Options to make the best choice.... Staff is friendly too. Unfortunately I had to put my dog down... I received a "Sorrow" card in the mail. Signed and messages from the staff.. thought that really nice.... read more

I usually get lazy to write reviews but I had to write one today. I wanna start off by saying the staff were SUPER friendly and so helpful. This was my first time coming into Beacon and I brought my baby Maggie in today because she was crying all day and seemed in pain. Dr. Johnson was my Vet and she was so compassionate and understanding she would hear me out and will work with you in coming up with solutions. Megan the vet tech was also super amazing she knew how to explain everything to me in a way that would help me understand and was so good at giving me so much information on meds, home remedies and even pet insurance. And last but not least the receptionists were sooooo FRIENDLY!! I loved talking to them as I waited for Maggie, they had such a great vibe and are definitely girls girls !!! Hehe :) Pricing wise obviously they will be on the expensive side because it is an emergency vet but honestly the quality service I received today was worth every penny. And for my baby girl Maggie I will sell my soul just for her to be okay :') Anyways totally recommend!!! 10/10 read more

The care was wonderful. Every single member of the staff were beyond wonderful! Even though they were slammed the night we were there they made sure I was completely informed and updated on everything that was happening. The care my dog received was excellent. I would highly recommend Beacon for pet emergencies. read more

Always caring staff. Detailed explanation of tests and always explain options. Everyone we interacted with was very sweet and caring. The vets are always patient and take time to answer any questions Time taken with patients read more

Dr. Fitch performed FHO surgery on my little foster-to-adopt Corgi. Unfortunately, she had been attacked by another dog under the care of her prior guardian and was referred to Beacon to help her get back to having a pain-free life. The surgery went extremely well, and my pup is recovering beautifully. Having not stepped foot in a veterinarian hospital in years, I felt so at ease with my dog being in the care of Dr. Fitch and his staff. Everyone was incredibly kind and caring no matter if I was in contact with them face to face or over the phone. The team informed me of everything I needed to know regarding the surgery and were completely welcoming of all questions pre and post op. There was never a point when I felt out of the loop or in the dark. Around 1:00am, a bit more into recovery, I woke up from sleeping to discover my dog had gotten to her stitches. I was able to get in touch with Beacon's team immediately via phone and email over a photo for a veterinarian to review to see if she would need care. Luckily, she was healing well, and no repair to the stitches was needed. Beacon's staff got back to me within 30 minutes. I cannot imagine how challenging it must be for the veterinarians and their staff to do what they do every single day, especially when running a 24 hour emergency hospital. Having friends working in animal care, I know the ups and downs that come with working in the industry. I am grateful to have had the chance to work with Beacon's doctors and staff for a surgery that initially really worried me. Hopefully, my pup never needs surgery again, but if she did, I would absolutely trust her to be in Dr. Fitch and his team's care. Thank you Dr. Fitch and team! read more

We don't go to get much. But when we do we come here as it's close and they take a more argent approach to our dog. Many vets was to test and prescribe without finding the true cause read more

Great care last night when my sister's dog ate the string web from a turkey breast. They were fabulous! Gave her meds to bring it up. All worked out well. read more

I was very disappointed by the service and attitude received by Dr. Appel, and I will not be returning here. I brought our dog into urgent care because he suddenly started hard swallowing. I had told the staff that our dog eats a raw diet, since they asked. This is something that while it is less common, was recommended to us and has worked well for him for years. When Dr. Appel came in, the first thing she asked before even saying hello was "Why did you put your dog on a raw diet? We do not recommend that." I felt caught off guard and put on the spot, especially since that had nothing to do with our visit. She kept making comments about his diet and everything wrong with it before even checking him for his actual issue. When she did check his gums, she was very rough with him, and she mocked him for barking when she knocked on the door. I asked what to do if the hard swallowing happens again, and she cut me off to say "Don't give him any home remedies". That was not why I was asking that question. As a pet owner, nothing is scarier than a medical emergency. Rather that reassured, I left feeling judged as an owner for something unrelated to why I brought him in. We are not stubborn and are open to modifying his diet if we need to, but we'd prefer to discuss this with his actual vet in a professional manner, not to be judged by someone like that. The rest of the staff was very nice, but because of Dr. Appel I will not be returning to this urgent care in the future and would encourage others to avoid it as well. read more

They're listed as an emergency vet don't waste your time they are not taking in animals they will just hand you a list of other vets and send you on your way here's a picture of the list so you don't waste your time read more

Beacon Veterinary Specialists - List of alternate vets - Veterinarians Near Me - Fremont, California

SHORT STORY: Dr. Johnson and the incredible staff at Beacon saved my senior golden retriever Abby's life. LONG STORY: We have a beautiful tree in our yard that, for the first time since we moved in a year ago, shed hundreds of seeds. One night, we let our pups out in the evening as we always do, and Abby decided to eat as many of these seeds as she could before I could get her to stop eating weird things. That night, Abby began dry heaving, vomiting, and had diarrhea, so we rushed her to an ER across the peninsula. They couldn't figure out what was wrong with her, suspecting that she had probably just eaten herself sick. The next morning, Abby began having severe seizures. We rushed her to Beacon at the peninsula ER hospital's recommendation, where the Beacon staff was waiting for us with a gurney. They began treating her inside immediately. Dr. Johnson spent the morning calling me hourly as she investigated the culprit for the seizures. She offered a creative idea to post photos of the plants around the area she was eating in our yard to a Facebook group devoted to poisonous plant identification. Within minutes, the Facebook group had identified the plants in our yard, the culprit being a brunfelsia pauciflora tree, which is highly poisonous to humans and dogs when parts of the plant and seeds are ingested. With this new information, Dr. Johnson spent hours devising a treatment plan for Abby with poison control. Throughout her treatment, the staff sent us regular photo and video updates, and eventually allowed us to come visit her in person. They did everything they could to make Abby feel comfortable, including allowing her to spread out on a mattress pad outside of her kennel, and gave her an eye mask and cotton balls in her ears to help her sleep more comfortably in the bright ER. They were compassionate and kind, and were super communicative about every step of her treatment process. After 72 hours in Beacon's care, Abby has pulled through and is now home and resting comfortably. Even though she was off shift, Dr. Johnson followed up with us to make sure Abby was doing well, and to make sure the cotton balls had been removed from her ears before coming home. The team here is compassionate, kind, communicative, and gave us incredible, focused care. It's safe to say without Beacon's rapid response and creative resourcefulness, Abby wouldn't be here today. They treat their patients as if they were their own pets, and I am so, so grateful to them for saving my fur baby's life. read more

Beacon Veterinary Specialists - Abby being treated for nightshade poisoning at Beacon. - Veterinarians Near Me - Fremont, California

Our Maine Coon (Bobo) started having nose bleeds on a Friday and Beacon was our second stop because she needed more diagnostics than the first clinic could offer, specifically a CT scan. Of course this all started the Friday of the 3-day weekend, so I was pretty worried about staffing, wait times, etc... We live in Mountain View and the drive to Fremont was well worth it. Dr Appel was AMAZING !!! She and her team immediately triaged Bobo and let me be in the area with them/her since Bobo was in some distress. While doing an ultrasound, she showed me a mass that shouldn't be in her abdomen. Even I could see on the ultrasound that it looked pretty big (5cm by 5cm). We ended up doing a full body CT scan because the leading diagnosis was lymphoma, so wanted to rule that out. Needle biopsy of neck lymph node showed reactive (not cancer), CT Scan findings confirmed the mass so Dr Appel took the lead and contacted an oncologist at another clinic (Sage Campbell), spoke Dr to Dr, and secured a quick appointment for us. Her sense of urgency was appreciated and helped us understand that time was of the essense. At this point, the nose bleed was on the back burner and it was all hands on deck re: the mass. Everyone at Beacon was helpful and compassionate, and enamored with our gentle giant of a Maine Coon. read more

Beacon Veterinary Specialists - nose bleed :( - Veterinarians Near Me - Fremont, California

Sadly we had to bring our beloved dog into the emergency room after she became suddenly distressed. After a quick exam we were brought into the emergency room were they began to do more extensive tests. Very symptomatically we were told of the likely cause, tumor and internal bleeding. We were told of the likely causes, cures and expenses ( Very expensive surgery and likely chemo ). Staff did not press us at all and advised us of possible outcomes and expenses. We were given unlimited time to make a decision, after a few additional tests. When we decided to put her to sleep the staff could not have been more caring or comforting. There was zero pressure to make a certain decision - very professional. Sadly I didn't get any of the staffs names but they ALL were great. Ps: Get pet insurance - None of this was cheap and I've got plenty of friends who have had pets go other vets and they are all shocked at modern vet prices (seems to be the same everywhere - inflation) read more

An internal medicine doctor who claims to be a specialist in Endocrine System misdiagnosed my dog for nine months and nearly killed her! Had the nerve to tell me she couldn't take care of my pet anymore because I would not bow to her demands to remove her gallbladder when my dog had Cushings. Took another IM doctor one ultrasound and 10 mins to figure out what was wrong and save her life. She is now finally gaining weight and BG under control. Dr Murphy should be ashamed and I deserve an apology. All she wanted was 10k for an unnecessary surgery that most likely would have killed her. Disgusting! Wish I could warn everyone about this practice and give negative stars!! read more

Excellent. The staff is amazing and the doctors are very professional and caring of the pets. The entire front desk staff and techs were excellent The entire lifecycle of customer experience from initial consultation to discharge was flawlessly executed read more

Horrible!!!! Do not go here!!! Apparently my dog was not critical - went to VEG in San Jose - they said he was and he was given immediate attention and surgery. However, this place was so unprofessional! Their vet techs ignored us they made us wait from 9pm till 1:30 am. We finally let go VEG who told us our dog needed immediate attention. This place? Sucks. Please I beg you if you want to help your pet do not go here. The front desk girls are horrible and sooooo rude - get better training. read more

Highly recommend Beacon Veterinary Specialists, especially if your pet has orthopedic needs. Dr. Fitch and staff (shout out Jaycie) are amazing. They spend the TIME with your pet in order to get a proper diagnosis. Their solutions are always exactly what my dog needs. I drive almost 2 hours each way when I need them because I can't imagine going anywhere else. They are that good. They will get you in quick too! read more

I brought an injured stray cat to Beacons Veterinary after being referred by the non-emergency line. The cat was in visible pain, and shelters were closed, so I hoped they could help. Initially, one of the receptionists was very kind and helpful. She showed genuine concern and pushed for the cat to be seen, even though the clinic initially seemed hesitant to take him in. I'm very grateful to her for advocating for the cat. Unfortunately, the compassion seemed to end there. The cat was seen for less than 30 minutes before being handed back to me in a carrier, with staff telling me he was "fine" -- despite his obvious distress -- and advising me to watch him overnight and take him to a shelter the next day. I was shocked. I made it very clear I wasn't the owner and had no experience with cats, let alone one who was potentially seriously injured. I trusted their judgment as professionals, but it just didn't feel right. The next day, I brought him to a shelter, where he was examined immediately. Within minutes, a vet there confirmed the cat had a severe spinal injury, likely from being hit by a vehicle, and had to be put down to end his suffering. Hearing this was devastating. Knowing he spent the night in pain -- when something could have been done sooner or simply letting me know that the cat was in bad condition -- has stayed with me. It's hard to escape the feeling that because I wasn't a paying client, the cat wasn't treated with the urgency or empathy he deserved. I understand vets have limitations, but turning away or minimally assessing an animal clearly in pain -- and passing responsibility onto someone with no resources or experience -- felt cold and dismissive. This experience has left me deeply saddened and disappointed. I sincerely hope Beacons reflects on how they handle emergency situations like this in the future. Animals in distress, regardless of ownership, deserve compassion and proper care. read more

Beacon Veterinary Specialists - Injured cat that they said was "fine" - Veterinarians Near Me - Fremont, California