First time there and the staff was super friendly, helpful and fair! Definitely recommend.read more

customer service and friendly and honest! I will definitely do more business with them.read more

I found Peoria Pawn on Yelp when doing a search earlier this morning. My wife and I have fallen on…read moresome hard times and since neither of us have ever been to a pawn shop before - I didn't want to screw this up. Peoria Pawn got amazing Google and Yelp reviews. They're conveniently located in the heart of Peoria! There's plenty of ample parking. The entryway and overall store is incredibly clean! We were greeted immediately upon entering and were helped just as quickly. We sold a new in box pistol that I purchased for my wife a couple of years ago. She never used it and Peoria Pawn was happy to take it off our hands! Their service is super friendly and they're so knowledgeable! They explained the entire process from start to finish. They made us feel so welcome and comfortable! Their offer price to us was more than fair given the MSRP of the pistol. I would recommend Peoria Pawn to all my friends, family and fellow Yelp'ers!

Great people do deal with. I met this crew at the PHX gun show and have done many transactions with…read morethem. Worth a look for sure!

This is the only pawn shop I'll go to. They are always super nice and go out of their way to help…read more Alicia and David have always done everything possible to help me. Plus they sell brand new guns and are able to do gun repairs if you ever have any issues. I'm always recommending them to people!

I would not recommend this pawn shop to anyone. I went in 1 day late to extend my pawn and there…read morewas an $80 fee tacked on. I explained that 2 days prior Sun City was flooded with 3' of standing water in all the surrounding neighborhoods and on the next day I had the Celebration of Life services for my best friend to deal with. They were very insensitive and would not budge from the $80 late fee. I had used them on several different occasions so it wasn't like I was a new customer. I HIGHLY RECOMMEND NOT USING THEM. THERE IS A VERY NICE PAWN SHOP AT 103AVE AND OLIVE THAT IS MUCH MORE ACCOMMODATING.

They got a friend and I in and out expeditiously. Such a kind group of people. I don't recall…read moreeveryone names this happened earlier within April of 2025. However, I can guarantee you that their customer service? was phenomenal. It genuinely was all love & laughter. God bless them for helping us with grace & expedition!! I highly recommend them I've been to multiple pawn shops. Until this day this is still the best. One of the guys, helped bring my friends mini fridge into the pawn shop with ease no complaints. One of the women who was in the front was awesome help as well. Along with, the two guys who were in front that day making us laugh. Thank each and everyone of you again! (A little late on the review lol nevertheless we kept our word).

I went in for a television with my hubby and nephew and the staff was so polite, patient and…read morefriendly! Great customer service! Oscar was very helpful in my selection and purchase and I will definitely return because of his top tier customer service. It's nice to know there are still quality service out there.. we visited other pawn shops and hands down this location was the best! White glove service provided by Oscar, just a friendly and professional gentleman!

Love this place. Always there in a pinch. I've been a customer for years and will continue to be…read moreone.

The service is great they go outa the way to sell you good quality Gold The prices are…read morereasonable I give. 5star rating

Very good experience getting a pawn loan here. They definitely loaned the highest amount on the…read moregold jewelery I used as collateral. They were very professional, wrote detailed description of both pieces and sealed both pieces in a bag that they had me.sign to store in their safe until I paid back the loan and picked up.my jewelery. It was an easy process both getting the loan as well as picking up the pieces a month later when I was able.to payoff the loan plus fees and interest. I actually save a significant amount by paying the loan early accruinguch less interest. I highly recommend doing business here without hesitation.

So, I haven't set foot in a pawn shop in forever, and in my mind I was ready for the full "pack rat…read moremuseum" experience, you know, shelves overflowing, piles of random treasures, maybe a lava lamp from the '70s next to a taxidermy raccoon wearing sunglasses. Instead? This place is shockingly clean, organized, and kind of... normal. Like, it looked like it had its life together, which frankly threw me off. Prices seemed reasonable, and the instruments caught my eye, including a mandolin that I now apparently "need" in my life. I was with a friend trying to handle a specific pawn-related task, but turns out their cutoff time for that is 5 p.m., so it was a no-go. Quick in, quick out. Not a ton to gawk at on the floor, but plenty in the display cases if you're feeling nosy. I didn't get my hoarder's paradise, but I know exactly where to go when the mandolin calling becomes too strong to ignore.

tienen de todo y muy muy barato lo recomiendo tienen para comer…read more motos electrónicas joyas y si pagas en cash no tienes taxes muchas gracias Mo money pawn shop

Scrappy Service AVOID AT ANY COST. Ordered a holster 3 weeks ago to have shipped to my home…read moreaddress. Instead these assholes shipped it to the Pawn Shop and now they want me to PAY ADDITIONAL postage to my home when I SPECIFICALLY TOLD them my address to ship it to my Home. They lie and CAN NOT be trusted AT ALL ~Rob

For the most part, these guys do honest work I will not deny that and they do price ranges and…read moreeverything else and background checks fairly as accordingly. The only thing is is the last three times that I have came into this location. There is a slightly older lady who is blonde haired and just be aware of this woman because she is the most insane outrageous piece of shit I've ever done business with ever everyone else in this establishment is mature and knows how to do business accordingly, but this lady is very disrespectful and very spiteful towards her customers, and I urge everyone who read this to be cautious and aware of this lady as she had made a derogatory comment toward me after paying my loan off towards my gun, I just want other people to be aware of what they are getting themselves into at this establishment

OK to start off with I haven't come here for years. The employees are great. The manager is…read moreamazing. We had an issue a couple months ago, but it was resolved extremely professional by the manager, but once again I'm leaving this review because the same exact employee that every single person is talking about when they leave a negative review karana the old, angry lady, and she it's always in a bad mood. I have pawn gold for years. I have got everything out over 10,000. I know the prices and what they give me but when I go she want to give me $200 less on pure gold that is ridiculous to offer 300 for 7 g of 14 karat gold for a pawn that I will get guarantee for pure gold is such bad service because she's doing it out of spite because she does not like me. This employee makes their company look horrible. I don't understand why they keep her on when every single bad review is about her. She must hate her life, and I can tell why but no reason to take it on on the customers I will be leaving more reviews on more services because she is truly the worst employee. I have everything in that location would be a five star without her please grow up and fire her before she ruins your business every other employee are extremely helpful and in a good mood, she doesn't even know prices about anything

We have gone to Phoenix Pawn for years. Primarily to see Jim (last name not known) the jeweler…read more The work he has done for us at the prices he has charged is nothing short of incredible. From a turquoise & silver bolo tie to an antique turquoise & silver bracelet that is truly one of a kind, everything he touches is stunning. The work he has done for my wife even exceeds everything else. The replacement setting for her diamond wedding ring still leaves her breathless as she didn't think the diamond could look any more brilliant. Now as we are looking for diamond earrings, we will make the 2 hour drive to the valley to work once again with Phoenix Pawn, Jim & George.

The owner was extremely helpful and knowledgeable when I was there. I received a fair and honest…read morevalue for my item that I pawned.

I will never ever, ever take another step in this place. In the past, I have spent thousands on…read moremusical and video game equipment. I've bought three TVs from there. But lately, the staff has been so rude and unhelpful. Today, I saw a controller that I wanted and it was clearly marked at $80. When I attempted to buy it, the staff rudely pointed out that they had intended it to be bundled with an Xbox. As everyone knows, Xbox aren't exactly flying off the shelves. They would rather stick to trying to pawn the Xbox off for $400 with the controller then let me buy it for the sticker price of $80 . I thought the point of business was to take guaranteed money and I was going to give them 1/4 of what they were asking for the Xbox in cash. Not to mention the controller had its own price tag and was clearly marked as $80. They like to make up their own rules and are exceedingly rude . I recommend avoiding this place at all cost. They have lost thousands by treating a guy who has spent at least 10k previously over their attitudes, general laziness/aloofness, and lack of sense to mark a "bundle" as such and removing the price tags. I hope the owner reads this and knows their staff cost them a lot of money - I found a couple guitars and midi controllers I wanted (about 3k in total) so way to go gang.

The fact that I can't get ahold of anyone in the corporate office or anyone who can help escalated…read moresituations is why they get a one star. NOW, the REAL ISSUE IS.... I have my laptop there and I have been paying the interest on it over the past year because I live in Los Angeles now. I have never had any issues whatsover and they had a mobile app where I would pay everytime. I just recently found out that mobile app was no longer a thing. I tried to make my interest payment over the phone and the store manager, Daniel, said I could only come down. After explaining the situation he still said that was the new "policy". I do not understand why he couldnt at least take a phone payment especially since I identified myself and my property. He wasn't mean or anything, so I will give him that, but to tell someone they have to find a way to MAKE a payment or your stuff will be sold sounds a little sh*tty to me. There is no reason why my laptop should be sold because I cannot make the trip down there to make the payment. He even said that other pawnshops are like this too. I dont care! MY laptop is at THIS pawnshop and just recently they got rid of the app! They didn't give us a headsup or anything. What if I was in another country??????? I have already contacted the BBB and I pray that I can have someone go take care of this or at least someone has a heart to take my payment over the phone. This is insane! ,