Boy oh boy... I seem to have a way of getting myself into some interesting messes!…read more I bought a car this fall and I got into a fender bender where I tapped another car. No big deal... right? Wrong. I then attempted to fix the car myself and made things so so much worse. I took off the bumper, the headlights, the wire assembly, and other components before realizing just how far I was in over my head! Ended up needing to go through insurance & after almost 3 months of my car sitting over there with Bryon's Auto Body, I couldn't be happier to have it back. They were extremely professional and easy to work with. I was quite embarrassed by the situation that had transpired & they were a pleasure. I would recommend them to anybody who needs auto work and who wants to work with an above-board, communicative, and expedient repair shop. Note that my car hanging out over there was of no way their fault! I had some explaining to do when it came to insurance but anyway... all's well that ends well and I think I may be telling this story for the rest of my life!

I found this place by accident as my favorite garage wouldn't do bodywork so they recomended…read moreBryon's and that was my lucky day. I went to 2 dealerships (including one I bought Audi from) and was told to come and leave my car for month or 2 as parts are really hard to find as many people fixing cars vs.buying in Covid time. First appoitment was in a month. Bryon's got parts a little over a week and in another week my car was wonderfully fixed. Gino and Karen, you are the greatest people and I had a best service. Karen arrenged rental from Enterprice and was VERY proactive with my insurance .Everything was completed in record time and repair was great. Thank you,guys from the bottom of my hart! Marina R.

Very good service friendly Honest . Amazing job thank you for finishing are truck on time and…read moredoing an amazing job at the same time .

Great auto body work! Very happy with the repair I had after my accident. Family owned & operated…read more Friendly staff. Honest! Will not scam you. I will come back here for future auto body needs and I will recommend this place to my family and friends.

Darek is our favorite mechanic!! !!We always appreciate his…read more help when it comes to our cars.Best mechanic around in my opinion ,trustworthy and reliable. His work is always fast with fair prices! #ServiceStarShoutOut

I went here to get an emission test, they're process was super easy and fast. Sign in, take a seat,…read morewait until you're called, get your car checked, $20 cash and off you go. There were about 3 people in front of me but I wasn't there for longer than 20 minutes. The staff was very pleasant. Entering is a bit confusing, the door to the shop is the the right of the gas station kiosk. I wasn't sure where I was going so I asked the women behind and the kiosk and she kindly helped me. My problem was that the gentleman who was doing the emissions tests wasn't wearing a mask and he was going in and out of the shop to get peoples keys and was in close proximity for payment. This made me uncomfortable.

I've been bringing my car here since I started driving in 2001. Only mechanic I trust working on my…read morecars

Car wouldnt start so had it towed there with AAA yesterday at 630pm. They called me at noon today…read moresaying it was starter and its ready. I was pretty surprised. They have a big crew of older seasoned guys so i guess i should not be surprised!

My only experience was body work here, but I was very impressed with Joel. Very professional,…read morepersonable, friendly, and no surprises. Does what he said for what it will cost. When I picked up my car last time, it felt like a new car. Just incredibly clean, I might venture to say detailed. Highly recommend!

I recently brought my Audi to Cappozi's for some auto body work done. Angela and Joel were both…read moreincredibly amazing to work with. This was the first I've ever needed to have my Audi repaired and they made it quick and painless. I had reached out to friends and coworkers prior to my visit, and they all had nothing but great experiences working with Capozzi's. Highly recommend.

My car isn't even done yet, and already I'm writing this review. I'm sure the work will go just…read morefine - it's a relatively minor body repair. I can thank Harry, Rob, and Nonya (sp? REALLy sorry if I got that wrong) for being super nice last night and this morning. I called the afternoon before, spent maybe a total of 10 minutes going over some details with them, and they took my car in immediately. This after getting frustrated with a different shop in town that was booking out five weeks. Five weeks! Instead, I should have my car back in about one week. Let's see if they make it happen. They called me an Uber to get home, and offer an Uber to come back and pick up my car! That's good service.

3 week ago, my girlfriend backed into my car…read more I brought my car to Schaller because they price match Honda Parts for insurer specified after market parts. When I went to pick up my 2015 Honda Fit, the brand new Honda bumper cover they instelled and painted, etc, was obviously misaligned and stuck out way past the front fender on the drivers side. I had to leave car another day for them to "remove cover and move mounting clips". Not sure why I had to tell them it was mis-aligned and they could not see it until I pointed it out. When i showed them, they readily agreed. Last week we brought girlfriend's Acura into their body shop. I was giving them the benefit of the doubt. My mistake. It took three separate trips to pick it up, after they assured us it was 100% ready to go each time. First Dust in the clear cost left bumps that they neglected to polish out. Second pickup they had polished out the "nibs" but there was an obvious drip in the paint that I too missed the first trip. Third and final trip we say obvious damage to the new cover they had just installed. There was a noticeable gouge in the cover. They said it must have happened when they had to disassemble it to wet sand out the drips. On top of that, whole side of car was covered with the spray of the buffer and compound mix. If I could post pictures here I would. Terrible, terrible quality control. Numerous trips back and forth to pick up cars. Wasted hours of our time. Not only have they lost us as body shop customers, but we could never in good conscience buy a new car from them as we have no faith in their service departments.

Carstar repaired my car June 2023 to the tune of nearly $10,000. The collision occurred on the…read morefront driver's side. They had to replace the fender along with suspension parts. A few months later the front driver's side strut assembly (which was replaced) starts making noise when I turn the steering wheel - bad strut. The Carstar location is no longer doing business as Carstar. When I reached out to the Carstar corporate people they will not I honor the warranty. I would recommend avoiding doing any business with Carstar collision centers anywhere.

Great service - conscientious - good job - on time - kept in touch - recommended by my insurance…read morecompany and worked with them.

I own a 2009 Toyota Corolla with low mileage. All maintenance has been done throughout the years…read more The car runs beautifully. Then, I noticed what looked like peeling on the hood and front of the car. The Toyota-applied clear coat was coming off , My car was starting to look so bad. A few people gave me names of local auto body shops No one wanted to touch my car because I had not been in an auto accident!! They explained their reasons to me, which of course, were all about money and insurance claims. I was, of course, going to pay for any work but, shame on me, I did not have an accident. Just wanted to fix to the clear coat and have effected areas of my car re-painted. Finally, I was given the name Brothers auto body in Cromwell. Problem solved! My car was beautifully repainted and new clear coat applied. It looks spectacular! No hesitation to give me a reasonable quote, no rejection because I did not have an accident. Just kind, professional treatment from all at Brothers. Special thanks to Sarah, Jacob and Brian for making this whole process run so smoothly. My Corolla carries with it some very special memories from the past. I will always do what I can to keep it running and looking as good as I can.

DO NOT DO BUSINESS HERE! THEY ARE HORRIBLE! We brought my sons truck with a list of stuff that…read moreneeded to be fixed including welding. They said they could complete it all no problem. After having the truck for 2.5 weeks we picked it up after being told "the truck is safe, I would let my kids drive it". No sooner did we drive TWO MINUTES down the road the truck broke down. This was right after my son paid $1700 to have fixed. Called the shop and Ruben didn't care anymore he got his money. The other owner came and pulled the truck back to the shop. Long story short after two more times we took the truck . Halfway home the engine light was back on and the truck was leaking oil and tranny fluid. Brought it to the shop and they couldn't believe the work. Wrong radiator was used so they put connectors. They were leaking. The brake line was wrong and the list goes on. THE BIGGES THING.... THE WELDING WAS COMPLETELY UNSAFE. IF MY SON HIT 3 LARGE BUMPS THE TRUCK WOULD HAVE FALLEN APART! we kept them posted and they asked for a receipt. No problem. It was provided and that was it....they have ignored us. We posted a Google review and they deleted it. They are awful! We are now going to take them to smalls claims court and are reporting them to DMV AND the department of consu.er protection. DONT DO BUSINESS. HERE.

I had a hit/run (minor damage) in a parking lot outside a large store. my insurance (USAA)…read morerecommended Caliber Collision so we got an estimate, approved it, and scheduled service for 2 weeks later to ensure parts were ordered and auto-body work could be completed timely OMG THEY ARE ABSOLUTELY AMAZING, the work is 5 STAR and the beautiful job only took 2 days (especially grateful because I don't have rental on my insurance) HIGHLY RECOMMEND THIS SHOP CALIBER COLLISION IN NEW BRITAIN THANK YOU TAMMY AND STAFF

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Make sure you talk to Kevin. They do amazing work. Very fair price and quick service. Can't tell…read morewhere the "crunch" was. Much cheaper and quicker than anywhere else and the work was perfect!