This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs, In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

At the corner of Square Lake and Woodward. Pretty complete in terms of do-it yourself and full…read moreservice. Very organized and clean. Needed some help with the do-it yourself machine as I had a lot to copy - the max is 80 sheets per go. And I had 5 sessions. Can use credit cards or get cash put on their card.

This used to be the best UPS location, but since the new ownership took over, it's gone downhill…read more Charging $2 for one black-and-white print is outrageous especially when FedEx down the street charges just 25 cents.

What an amazing experience I had with this UPS store! I had something I wanted to return and I went…read moreto this UPS store for the first time​ and I felt so welcomed by the team members and the owner was actually there as well​ and made me feel so welcomed and he was such a nice person with good communication and manners. The service was very satisfying and they helped me return the order very easily with no problems. Definitely recommend this place if you want to return an order, get something packaged, get something printed etc. This place is the right place to go to!

I called around to a few other companies before choosing American Court Services, and most of them…read moretried to add extra, unexplainable fees or rushed me off the phone. When I spoke with Max at American Court Services, he made me feel comfortable right away and explained every detail clearly. My documents were served quickly, professionally, and without any surprises. I'm really glad I chose them. Thank you Max!

I have been looking for someone to use as a process server for my cases in Macomb County. After…read morelooking up several companies I stumbled upon American Court Services. They're very reasonably priced. Had to be hands down the fastest service I have ever seen in my life. They work all throughout Michigan and are very timely on getting papers served. If this is private or Law Firm related no matter how big or small, they do the job. I would recommend this process serving company over any other one. They communicate with you on a personal level regarding your court case and keep you updated at all times during the process of serving. If you want something served very quickly go with this company. Check out all their positive reviews on Google even.

Tried to print here their computers are older than America itself computers aernt even expensive…read morestop being a penny puncher and upgrade your store for the love of god

I've been using this place for years now. They do such a great job in there. Always fast, rarely…read moresee lines (if there is it moves fast) Employees are polite, courteous, reliable and professional. I could go to others closer, but I love this one. And it's in a great shopping center. Great location, great employees!

This review is long overdue! My husband, Bob & I have been…read moregoing to this excellent FedEX location for over 20 years, and finally decided it was time to write a review because we appreciate their fast, friendly and invaluable service. Whenever we've had questions regarding shipping, or printing; they're always very helpful, and even given tips with packaging, and cost saving strategies. Moreover, If you're pressed for time, and have a shipping label on your package, you can get your own tracking number printed out, by scanning your parcel at the Kiosk machine, located at the entrance, and it's super easy to use. This location is clean, fully stocked with supplies and boxes for your packaging needs. In conclusion, we want to thank Victoria, Doug, Christina and all the others, for outstanding service, and treating Bob and I like family. What a great team and a well run store! Please keep up the great service and we'll keep coming back for all our shipping needs. Sincerely, Bob & Lucy

I had a very disappointing experience with Vicki, who claims to be the store manager. I came in to…read moreship a package, and the store was completely empty aside from two employees standing about 20 feet behind the counter, engaged in conversation with each other. As I approached the counter, Vicki told me to use the self-service kiosk instead. I was already at the counter, and I don't think it's unreasonable to expect assistance from staff in that situation. Neither employee made any effort to assist me, so I walked over to the kiosk. As soon as I touched the screen, Vicki appeared beside me and began explaining how to use it--despite having just declined to help moments before. While doing so, she attempted to take my package from my hands not once, but twice. I told her firmly not to grab at my package and that if she wasn't willing to help me at the counter, I certainly didn't want her interfering now. She stepped back and stared at me for a moment before walking away, then proceeded to make rude remarks about me to her colleague, which I could clearly hear. As I was leaving, she sarcastically said, "Have a nice day," prompting me to call out her behavior. When I addressed the sarcasm, she denied it and claimed she was simply commenting on the weather. I expressed my frustration with how I was treated--ignored when I needed help, then badgered when I attempted to use the kiosk. When I asked to speak with the store manager, she smugly informed me that she is the manager. I sincerely hope the company reviews this feedback and takes it seriously. If you look through other Google reviews, you'll notice a common pattern: Vicki's name is frequently mentioned in negative experiences. That should say something. If this is how the store manager conducts herself, it's no surprise the employees are following her lead.

I drop things off here a few times a year, most recently last week. Things always go well because…read morethe staff is helpful and organized. If you have just a drop off, they will check your package and give you the tracking receipt. If you need more help they will help you package your item. I've never waited long - maybe a minute or two, but that's to be expected during the holidays. The store is clean which I appreciate. The only improvement they could make would be automatic doors or a button to open the doors. When you have your hands full of packages it can be a real struggle to figure out how to get in without dropping your stuff.

My customer service agent helped make sure to wrap up my package correctly and processed it for…read moreshipping in record time. Thank you!

Tried to return a guitar that my grandfather purchased before his sudden death - scanned the QR…read morecode and the screen said "issue with barcode please see cashier". The woman at the register says the label has already been printed so I have to get a whole new label. Funny, because the screenshot of her computer (she printed off to make a point) clearly states "reprint available". I called to ask to speak to a manager and the woman responded "we don't have one here at the moment". Yeah I can tell. I genuinely look forward to never stepping foot in this building ever again. Don't put people on the floor who aren't able to do the most basic part of their job.

Staff is consistently very rude, condescending and unprofessional. Our staff loves FedEx shipping…read moreas a service, but dreads ever having to step foot in this particular location and having to interact with their staff.

Custom printing printed our wedding invites, wedding shower invites, and all of our envelopes, they…read moredid an amazing job. Our job request was not easy but they made it work and they turned out incredible! We would recommend this shop to anyone looking to get fun things printed for any occasion!

Family owned business with absolutely incredible service. Go here for all of my printing needs,…read moreincluding my wedding here including marquee size photographs and an incredible seating chart. Would highly recommend!

My friend and I needed to print a eulogy for a funeral... we stopped at this FedEx because it was…read moreclose to the funeral home. Initially, I was impressed because their printer was very easy to use. However, it quickly became apparent that even though the machine charged me, it was not going to cough up our prints. Susan made time to come over and look at the printer- and said it wasn't working. We explained the situation, and she was kind enough to use an employee computer and printer to print them for us. Five stars for Susan's extraordinary service. 0 stars for having the only printer in a printing place not work.

This facility is closed. Went there today to send a package and the building is completely empty…read more The outside sign is gone. No information on the door for customers. I helped one lady find an alternate store.