Caring, communicative, and devoted staff! We had our first dog here for her entire long life, and…read morenow have a new dog in their care for both daycare and boarding services. Luxe has played an integral part in helping us reinforce training and further socialize both dogs.

The initial reason I chose Lux was based on the safety of my pet. Their system relies on 2 doors,…read moreonly one can be opened at a time. So, you ring the bell, Brenda, the groomer presses a button which allows you to enter an enclosed area between the 2 doors. Once door #1 closes securely. door #2 is open for access to the interior. I had called a number of grooming companies, none offered this type of system, all were on really busy streets. In addition, your pup is usually groomed in less than 3 hours. Brenda, the groomer, is phenomenal. She grooms to match the breed and will match to any specific instructions. Mine are always to shave the beard typical on the breed, I simply do not like it, Brenda shaves the beard. The service is outstanding.

We can't thank them enough, all the staff and the owner from The Doggy Port West Roxbury. They…read morealways treated our old dog with care and kindness (even when he was getting older and more difficult to handle, they always put the extra effort to care for him every time we needed boarding). We decided to pay for a bundle of a month for boarding and after 15 days were used, our Slushy passed away. We called them to let them know the situation and after a few minutes they reimbursed us the money and the owner even sent us a warm message of condolences. A small big gesture that tell you what kind of people they are.

I would recommend this business to anyone with a pet. They are accommodating, helpful, and make…read moreeverything simple. groomed my three Siberian cats and my Pomeranian they all turned out beautifully.

My dog loves this place and they do a nice job at a reasonable rate. It is nearby, and easy to…read morelocate.

Super friendly staff, very accommodating, and my dog was so happy when I picked him up. I'm so glad…read moreI don't have to fight to trim his nails any more!

After losing my long-term groomer, I searched long and hard for another. After…read moreseveral unfortunate experiences, I was delighted to end the search when I found Boston Paws. What was surprising wasn't the quality of the groom, but also the quality of the people at Boston Paws, from the owner to the young woman who checks you out. Staff is so accommodating and professional, and their love for dogs couldn't be more evident!

i went for grooming our 17 lb cavachon. the dog came back smelling, looking , feeling wonderful…read more appreciate their attention and promptness and a little bow for the season

On Call Pet Services is run by Kelly Lapre, who works with a team of other people. We've only…read moreinteracted with Kelly, and have found her to be very responsive (as in, nearly always responds within in 15 minutes of an email) and 100% available (she has never once said no to a gig). For cat sitting (2 cats, uncomplicated needs), her rate has been $16, which I find very reasonable. That said, we have been working with Kelly for about a year and a half, and recently decided to switch to another cat sitter. This was not because of anything overwhelmingly egregious on Kelly's part, but rather that we've had better services from other sitters in the past and would like to return to that. For instance, other sitters have always texted us pictures and updates about our cats. With Kelly, I found that she'll give me a brief update if I email to check in, but that's it. I would've preferred if she texted pics daily with every visit as a standard. (Note: When I emailed Kelly to share some concerns/feedback and ask for our keys to be returned, she stated that she is happy to do this for her clients upon request.) Another example is that over a longer gig (4 days) this summer, we returned home to an empty water bowl and two very thirsty cats. When I asked about it over email, Kelly wrote, "I gave them water every time I saw them just like I always do. I have been watching cats daily in the heat for ten years and two cats will empty a bowl of water in one day when it's hot. The water bowl is not big and now that I think of it it was empty each time I came so maybe when your [sic] home you fill it more often or there is another issue." I concur with Kelly that it's possible that a combination of heat, cats, time, etc may have led to the water bowl winding up empty by the time we got home (a day after her last visit), but what concerns me is that she noticed the bowl being continuously empty, and did not reach out to us. I would've been 100% okay with her putting down another water bowl (even without asking us). Also, increased drinking in cats can be a sign of something pretty serious, and I would like to have a pet sitter that has the awareness and expertise to alert me to something like this. Again, not canceling our service because of major issues, but rather some minor ones that overall just put us off. ETA: Kelly said that she mailed my key back to me. It was never received.

For the last year, Kelly Lapre of On Call Pet Service has taken care of my Jack Russell Terrier…read moreTheo, and there is NO ONE I trust more than her, PERIOD. Kelly's rates are very reasonable, and Kelly's very dependable. Kelly's also accommodating. Once when Theo was with Kelly, I ended up in the emergency room, and was unable to care for Theo for a couple of days. Kelly kept Theo until I could resume caring for him. Kelly loves animals, and animals love her. Kelly also took care of my first dog about 10 years ago, and he also loved Kelly. Kelly sends pictures to me frequently, to show how much fun Theo's having. When Kelly comes to pick him up in the morning to take him out for the day, Theo shoots down the stairs, to get into her car, because he knows he's going to have a blast. For cat owners, I have recommended Kelly to one of the most difficult people I know who needed someone to care for her cat who has cardiac issues. Kelly was responsible for feeding him, making sure his water bowl was filled, and checking on his well-being. When my neighbor came back she went out of her way to tell me how grateful she was that I recommended Kelly to her. I believe Kelly provides one of the most important qualities that all animal lovers want, peace of mind knowing your pet is going to feel loved and cared for while you're gone.

Great services. Shitty pricing for the walks times offered ($26 for 20 mins!!) I would stay with…read morethe company if their pricing wasn't so ridiculous.

Joel and the team at Paws to Consider are awesome (or should I say paw-some)! I personally have…read moreonly met and spoke with Joel - the owner - and the service and communication has been nothing short of exceptional! I love that Paws does free meet and greet consultations to get to know your dog prior to just scheduling a walk (like Wag or Rover). Our adopted pup Rosie needs an experienced walker with the patience and care that Joel was able to provide, completely understanding as she is settling in and also getting leash-trained. We had a terrible dog-walking app experience because the walker was not a professional but just a college student who wants to make money while also getting the chance to pet a dog (despite us noting our needs). Long story short our girl got out of her harness AND collar as the walker was not able to properly approach the situation. Joel made the effort to acquaint himself with my pup and every time he walks her, he sends multiple photos and detailed accounts of the walk - including any good, bad, or odd behavior your dog may have exhibited/engaged in. Huge for learning how your pup may be developing - especially without you there - and if there's anything you can address sooner. Great visibility, easy to schedule service, candid and open communication, & one happy pup. Definitely recommend Paws to Consider's services for your furry friend.

We have been using Woof and Meow Dog Walking Services since November 2024, and we truly cannot say…read moreenough wonderful things about them. From day one, they have been incredibly punctual, attentive, and genuinely caring toward our dogs. Our dogs have been walked regularly for the past two years, and the team consistently goes above and beyond. Samantha is always so sweet and thoughtful--she regularly sends us pictures and updates, which we absolutely love. Gideon gives our slower-paced pup that extra TLC and patience, which means so much to us. Matt has also been fantastic--reliable, kind, and clearly passionate about what he does. Bruce, the owner, is extremely responsive and wonderful to work with. It's clear that he runs his business with care and professionalism, and that carries through to the entire team. We feel so lucky to have found Woof and Meow. It gives us total peace of mind knowing our dogs were in such loving and capable hands. I would highly recommend them to anyone looking for trustworthy and compassionate dog walking services! We are so bummed to be moving out of the city but couldn't recommend them enough!

Bruce and his team have been taking great care of our elderly cat Sammie for three years. I used…read moreto use Paws to Consider and they were irresponsible, so I have had a great experience with Bruce and his team. They follow special instructions for our fussy cat such as filing a pitcher of water in the sink instead of a bowl. They clean-up the revenge messes on the kitchen floor. They take great pictures when they visit and share them with me. They place treats around the apartment and play with Sammie while they are there. Most of all I appreciate how reliable they have been, especially during Holidays. I highly recommend them for cat sitting.

When I made my dogs appointment for grooming I called the dedham location. Once booked, they never…read moreinformed me that the location I called doesn't do grooming and that I'd have to go to their other location in Jamaica plain. I drove 30 minutes to get to the Durham location just for them to tell me that I have to drive 30 minutes in the opposite direction. When I arrived at the correct location, the lady who I spoke to about how I wanted my dogs haircut to look seemed a bit ignorant like she knew nothing about dog haircuts. I showed her a picture of how I wanted my dog to look. They also said that they don't brush dogs teeth which is odd. Never been to a dog salon that doesn't brush the dogs teeth. We were originally told it would take 2 hours and it took almost 3 for my dog to be done. Upon picking up my dog, the lady behind the front desk told my sister and I that the groomer is new and only has under a YEAR of experience. Why wouldn't they tell me that prior to getting my dog groomed? I don't want a rookie to give my dog a botched haircut(which she did) but by this point it was too late. Also, when entering the store, it smells horrible like mildew. My dog came out, his hair choppy and the final result didn't look anything like the photo that I showed the lady( she took a picture of what I showed her so there shouldn't have been any confusion) The sweater I had him wearing was covered in fur, as if they cut his hair with the sweater on. I had to request my leash and collar back from them. Anyways, the people behind the front desk were sticking their faces in front of my dogs face so that he could lick them, letting them kiss their mouth which is honestly gross and not something I want to see. Overall, unhappy with how my dog turned out. Will not be returning.

My dog Tessa has been part of the Tails family for 6 wonderful years :) She is always well taken…read morecare of, even when she has special dietary needs and vet requirements. Tessa has friends at Tails in Boston and always comes home exhausted after playing with them all day. Their overnight staff are so kind and make sure she is comfortable, even though she is not used to sharing space with other animals at night time. We are really excited that Tails is expanding to Dedham - we just tried it out today and will be returning soon! Thank you to all of the staff, Tessa is a really lucky dog :)

Wow! Are you kidding? Wendy looked after our Cavapoo, Plum, when we were away for a couple of…read moreweeks. She also came to our house to feed the cats. One of them seemed not to be around so she hooked up a motion sensitive webcam next to the litter box to discover that she was safe and sound and just keeping a low profile. I texted her yesterday at 7 AM (Labor Day Monday) in a pickle because we were heading to P-Town for the day. After navigating through our new Smart Lock on the house, she picked up Plum half an hour later and kept her all day. She texted us a pic of Plum and her at a cookout where there were other dogs to socialize with. Plum had a MUCH better day with Wendy yesterday than she would have had with us, even if we'd been home. Cheerful, extremely trustworthy, and LOVES Plum. Don't book her though, because we need her! (You know that part's a joke, right? Book her when you can. Your dog will thank you.)

From the owner: I only take non-shedding, hypoallergenic dogs over the age of two.read more

I found Perfect Paws from a Google search. I had a private training session with Amanda and my…read more4-year-old cocker spaniel. We learned so much in 60 minutes! We stayed in my neighborhood because my dog is familiar with the area. I learned a few techniques that are easy to practice and I can already tell my pup is catching on! From filling out the intake forms to the end of the lesson, our experience was great. Looking forward to booking another lesson in the future.

If I could give 6 stars I would! As a new puppy mom, I was so nervous about where to send my little…read moreguy for daycare. I found out about perfect paws by visiting the Newton dog parks and I got to know some of the trainers. Janie was so helpful in getting Hunny onboarded and he absolutely loves daycare. I even take him on his off days just so he can see his fr Amanda and Tracy are such amazing trainers and dog lovers!! I can't say enough great things about perfect paws and their staff. Hunnys second home for sure!!!