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    The Music Class - Suwanee

    5.0 (4 reviews)
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    Musical instruments and teachers

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    Ask the Community - The Music Class - Suwanee

    Music & Arts

    Music & Arts

    4.3(3 reviews)
    2.3 mi

    Treated my trombone with care, the staff were friendly.read more

    I am a piano teacher and I have been shopping at this location for many years. In general I am…read morevery pleased with the service and the selection. The staff is friendly, the shelves are well stocked, and they have a wide variety of music books and materials for piano. Anything they don't have they can order for your or get transferred from another store. It usually arrives within a few days and they are very conscientious about calling to let you know it arrived in the store for pick-up. If there is a specific song you are looking for they will search it online and print it right there in the store for you. They also have many good sales throughout the year. I have recommended the full-size digital pianos to my students and have always been pleased with the quality. Many times you can get full-size digital pianos for $400, which is a great deal for the decent quality. However, keep in mind that the staff works on commission so they will try and sell you the more expensive item. Listen to your music teacher, and get what they recommend, not the sales people. They have material for both ABRSM and NFMC Federated Festival. They are also very supportive of the local music teachers association. On a regular basic they provide hospitality and refreshments for our monthly meetings. Several of my high school students have also worked there over the summer. I like that they are good at hiring temporary summer help. The only thing to be cautious of is renting instruments. I have never rented so I don't have personal experience, but I have heard stories from my students renting instruments for band or orchestra. Make sure you know all the details of the contract you're signing and read all the fine print.

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    Bernardi Music Academy

    Bernardi Music Academy

    3.0(2 reviews)
    9.8 mi

    I waited for over 10 minutes and the owner was chatting with a pal and didn't help us. I left and…read morethen my boyfriend apparently tried out a guitar as he does at other music stores, and the owner kicked him out of the store. I called back today to follow up and see if we could come try out some of the beginner-friendly guitars, the owner berated me unbelievably over the phone, called me a liar, and explicitly said multiple times that I have never stepped foot in his store, which is untrue. Rather than taking accountability for poor customer service and working with us to meet us in the middle, he repeatedly insulted us personally, called us liars, and yelled at me without letting me get a word in for about 10 minutes before hanging up. Maybe if they kept an eye on the front desk, they would've recognized me. This is the first review I've left on the store, but he also accused me of leaving a previous one star review, which was pending and invisible until now. Based on my interaction over the phone, I gathered that he personally stalked my boyfriend's name and information on Google reviews to find out that I am associated with him, connect me to my phone number, and berate me. Absolutely unprofessional and inhumane. He refused to check the cameras and called me a liar, called us immature 10-year-olds , etc., while I calmly explained to him that his behavior was very unprofessional. As professional music teachers and musicians ourselves, my partner and I highly recommend Ken Stanton, Guitar Center, or Music and Arts. This man treated us incredibly hatefully and the quality of his gear is not competitive with other options in the same mall, so you would think he would make up for it with customer service. Do not come here unless you wanna be yelled at and spoken down to, and price-gouged.

    Met Eduardo and found him to be extremely warm, approachable and knowledgeable about music. He…read moreplayed piano for us and we were absolutely stunned by his talent! We have never had such a wonderful experience in a music store before. This man shows such passion for music. There is no way that anyone who truly interacted with this man could walk away and not be enthusiastic about learning music. I'm not sure about the other rating being so low. Perhaps someone just venting and not knowing what they are talking about.

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    Bernardi Music Academy
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    The Music Class - Suwanee - musicalinstrumentsandteachers - Updated May 2026

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