I had an extremely positive experience getting a state inspection and oil change. As a woman, I…read morenever feel fully comfortable getting any car service maintenance, but the service I got here was extremely respectful and attentive. I felt respected. The service was also very speedy even with a few cars in front of me! 10/10

Adding updates to my original review from several years ago…read more 7/11/24: Want to reiterate that these guys TAKE CARE of loyal customers. They have bent over backwards for me several times when i have been in need. Also, from a year ago: Went to these guys for a full synthetic oil change on 5/23/23 -- their price was $30 cheaper than Jiffy Lube! Then, coincidentally, as I was leaving town at 1230 on 5/26 on 74, my steering wheel started shuddering whenever I steered toward the right at high speed. Immediately turned back to Grease Monkey. Alan accompanied me on a test drive all the way from Monkey Junction back onto 74 to troubleshoot, ordered two control arms on the spot, shoehorned me into their schedule and had me back on the road by 4:30PM. Incredible! Nicest, most respectful guys and so relieved to have found a dependable, trustworthy shop. I had no idea they did all sort of mechnica work!

Lifesaver near Wilmington. Quick, cheap, and got the job done. Five stars. No thoughts beyond that.read more

Decided to try this place out since some people recommended it on Facebook. Wish I never had…read more I made an appointment at 3:30pm two days in advance and talked about what I needed done: oil change, maybe filters, and to look at issue of a drive belt and tensioner since it has been making a noise. They close pretty early at 5:00 p.m. so they didn't mention anything about time constraints. When I arrived, the owner Rafik seemed to have forgotten that I even made the appointment. And actually when I arrived there was no one there to help me until their next door neighbor that they apparently share the computer with had come in and didn't even acknowledge me either. Then finally Yasmin, the front staff and Rafik arrive to help me. They have a very small waiting area but I figured I wait it out since they would close in an hour and a half of my appointment. They have a door that separates the working area from the waiting area. At least once every like 2 minutes, so many people were going in and out and would just slam the door. I have never come across people that had no disregard for the loud noise that slamming a door makes! Every time the door slammed, the noise would reverberate through the walls. It was so annoying I waited outside on their one table but then it got too cold so I had to go wait back inside. It didn't help that there were two of their kids there, who were some of the people going in and out through the door frequently. So they ended up taking longer than an hour and a half to do everything which was fine. Yasmin tells me that I need to have my front rear brakes as they only have 15% life left and the filters changed. I decided to hold off on them. They told me my car is done so as I'm in the middle of paying and getting my car back, I hear my car running in their work area and the same noise it has been having. I ask Yasmin why is my car still making that noise. And then Rafik comes out to tell me that I still need a lot more work done on my car, including the water pump and that this is an emergency procedure that needs to be done right away. When Rafik and Yasmin tell me what needs to be done on my car, they sound very confident and can make you falsely believe that they know what they're talking about. So Rafik says this will be a long procedure, which is not convenient with my schedule. They don't offer a loaner but Rafik was nice enough to offer to pick up my car and drop it off for me. He lives in Carolina Beach so it would be easy for him to do that as I live in Carolina Beach as well. This is when I find out that Rafik used to be the same owner as Pleasure Island Automotive on Carolina Beach. Pleasure Island Automotive had some bad reviews so it makes me second guess Rafik's recommendations. I decide to go to Stevenson-Hendrickson Honda to get a 2nd opinion. Stevenson-Hendrickson Honda is where I usually get my work done and I regret cheating on them. So Honda tells me the only air filter I would need to change soon would be my cabin air filter which I can wait till my next oil change to do. My front brakes also don't need to be changed right away, I still have a little bit of life left in them-The brakes were at 4mm. There's also nothing that needed to be fixed with the water pump. Well, I can give Rafik the benefit of the doubt and say maybe his recommendations were just his personal opinion. Regardless, their recommendations will rack up an expensive bill that can break your bank. The only good thing about the whole experience was they gave me a discount for being a first-time customer. Too bad I won't be a repeat customer!!

You cannot find a more honest auto shop. The owner is truly down to earth and accurate. They work…read moreby appointment but that is because they have a very devoted customer base.

The best service I've seen in automotive repair. Very fair and quotes the price ahead of major…read morework. I trust them for inspections A/C and timing belt. Hard to get in but worth the wait.

Held my car for over a three weeks to diagnose and fix the CEL. For them to then call me that it's…read moreready for pick up and they couldn't fix the CEL and would require Mazda to update the software. Something I basically already knew from just googling the CEL at autozone. I took it to them thinking they can fix it out had the ability to update the software for me. End up paying $250 just for them to tell me to take it to Mazda. I ended up flashing the car myself

Student discounts, honest work, far better pricing than AAA, Firestone and dealer (Timing Belt on…read moredaughter's car cost $200 less than the aforementioned places). Daughter went off to college at UNCW. I usually do most repairs myself but the distance was an issue. Glad we found a Honda specialist! When we replaced the Civic with a Nissan Cube, Auto Tech proved to be THE place again! Nissan wanted $450 to replace the valve gasket because you have to remove the intake manifold to get to it. Auto Tech did put for under $200. I've trusted my daughter's car her all throughout college. No up charges and honest repairs done right the first time! Thanks Chris and team! 12/4/2020 Update Chis is amazing! We had a recent issue with head gasket failure. Essentially the previous work performed by Auto Tech was flawless but the part failed. The problem is my daughter graduated UNCW and is now living in Charlotte, 200 miles away! What a quandary! Chris went above and beyond by contacting the NAPA supplier and through his network membership with NAPA, offered a remote NAPA warranty solution where a shop here in Charlotte was paid to perform the work. Kudos to NAPA for standing behind their product and special thanks to Chris for standing behind his commitment to customers, even though we are 200 miles apart! This is customer service and integrity at its best! I feel any other shop would not have gone the extra mile to make things right! Christmas came early for my daughter this years and "Chris" played the role of Santa "Chris" Kringle!

The Car Guys are excellent. They saved my day. The service, quality and value of the experience was…read moreoutstanding. Would recommend!

Gotta give a HUGE shoutout to Chris and the entire team at The Car Guys! They over delivered on…read moreservice and did not stop working until they had multiple problems solved. Highly Recommend !

I can't say enough amazing things about Cape Fear Tires & Auto! They were absolutely awesome from…read morestart to finish. They noticed an oil leak that I wasn't even aware of, contacted my warranty company for me, and worked around my travel and work schedule to make everything as easy as possible. They also found me the best prices on tires anywhere around -- I truly couldn't be happier with the service, pricing, and, most importantly, the honesty. I'm new to town, so I relied heavily on reviews when choosing a shop. I'm SO glad I did because all of those great reviews were absolutely right. This is an HONEST, trustworthy auto shop, and that is hard to find! I won't be going anywhere else from now on. I would HIGHLY recommend Cape Fear Tires & Auto to anyone looking for a shop they can actually trust!

Do not stand by warranty wouldn't recommend. Originally seemed like nice people but did not honor…read morewarranty work.

My daughter's car was an older model that sat stagnant for 2 years. KC's was honest, very patient…read morewith all of our questions and concerns (there were MANY) and efficient. Prices were reasonable. This was a costly fix and we were quoted $2100 for just one of the services from a competitor. They texted, emailed and called to verify our approval of the estimate. After estimate approval we decided to decline one service- They took it off with zero pressure! The staff is kind and informative. The car is back on the road! Thank you KC's; you now have another loyal customer.

I had been in twice. Good service, good pricing. Today on way to an appointment, pulled out of…read moredriveway and found I had 10 lbs left in one fairly new tire. Drove straight to KC got there 10:45ish. Explained situation. Tire was repaired , I had paid and was on my way 25 minutes later. Only late a few minutes. THANK YOU GENE, Tech and KC!! Will be back with any further device needs! Earl Greene, Leland NC

I recently needed some work done on my son's Jeep Compass. I looked at reviews for several…read morecompanies and decided to go with Lunar Low Automotive. I usually do most of my own automotive work, so needless to say, I'm pretty skeptical when it comes to repair shops. After diagnosing the issue, Dave called me with a price. It was right around what I expected, so I told him to go ahead with the repair. That afternoon, I got the call that the Jeep was ready. Dave said, "Hey, I have some good news--it's cheaper than I quoted you." I was honestly surprised. They could have easily charged me the almost $200 more that I was originally quoted, and I probably would have never known the difference. But they didn't. They were honest and upfront about it. Needless to say, going forward, Lunar Low Automotive will be my first choice whenever I need automotive work done, and I will recommend them 100% to anyone looking for a trustworthy shop. It's a great feeling knowing that honest and trustworthy garages are still out there. Thank you, Lunar Low Automotive, and especially Dave! You've definitely earned my business and recommendation.

They made repairs without my consent and without asking me first if I even wanted them doneread more