Best place in Wilmington For vehicle services !! Oil changes , Wipers , batteries ,Tires etc …read more.. Reasonable prices and done professionally . Family owned as long as I can remember . All staff and a team of technicians are top notch as well . Trust this what I say , over the fast lube , 5 min oil change overpriced places ... Kudos , Stay Frosty ...

Just brought my Jeep in with a nail in the tire. All bays were busy but I only waited a few…read moreminutes, then they immediately plugged it with the tire still on the vehicle! Took 10minutes. Very inexpensive. I could ask for better friendly service. I highly recommend this shop as they do all kinds of auto repairs. Thanks guys!!

Held my car for over a three weeks to diagnose and fix the CEL. For them to then call me that it's…read moreready for pick up and they couldn't fix the CEL and would require Mazda to update the software. Something I basically already knew from just googling the CEL at autozone. I took it to them thinking they can fix it out had the ability to update the software for me. End up paying $250 just for them to tell me to take it to Mazda. I ended up flashing the car myself

Student discounts, honest work, far better pricing than AAA, Firestone and dealer (Timing Belt on…read moredaughter's car cost $200 less than the aforementioned places). Daughter went off to college at UNCW. I usually do most repairs myself but the distance was an issue. Glad we found a Honda specialist! When we replaced the Civic with a Nissan Cube, Auto Tech proved to be THE place again! Nissan wanted $450 to replace the valve gasket because you have to remove the intake manifold to get to it. Auto Tech did put for under $200. I've trusted my daughter's car her all throughout college. No up charges and honest repairs done right the first time! Thanks Chris and team! 12/4/2020 Update Chis is amazing! We had a recent issue with head gasket failure. Essentially the previous work performed by Auto Tech was flawless but the part failed. The problem is my daughter graduated UNCW and is now living in Charlotte, 200 miles away! What a quandary! Chris went above and beyond by contacting the NAPA supplier and through his network membership with NAPA, offered a remote NAPA warranty solution where a shop here in Charlotte was paid to perform the work. Kudos to NAPA for standing behind their product and special thanks to Chris for standing behind his commitment to customers, even though we are 200 miles apart! This is customer service and integrity at its best! I feel any other shop would not have gone the extra mile to make things right! Christmas came early for my daughter this years and "Chris" played the role of Santa "Chris" Kringle!

Great service, reasonable prices. Looking forward to having them service my car long term.read more

Amazing service, friendly people. Never been disappointed here. This is a place I trust not to do…read moreme wrong!

Rackley's is shady. I called Rackley's on a Monday to schedule a time to drop my car off and was…read moretold to bring it in Wednesday morning. I dropped my car off Wednesday morning and was told "we can't get to it today but we'll call you tomorrow". I left Rackley's with instructions to let me know the cost and nature of repairs before performing any work and was assured that this would happen(it didn't). I get a call later from Zach to ask why my car is there(again) and am told(again) that they'll call me and let me know what they find. After hearing nothing for three days I call Rackley's on a Saturday to find out what's going on with my car and am told they finished the work(!) and that someone will totally call me Monday morning when it's ready to be picked up. Of course, Rackley's fails to call Monday morning so I give them a ring a couple hours before they close and they tell me my car still needs work(?) and that after Zach checks on something they'll call me right back. Rackley's never calls back and I have to call them, yet again, and tell them to stop whatever they're doing and that I'm on my way to pick up my car. I'm floored by the lack of communication and professionalism from Rackley's and despite living within walking distance will never use them again.

DO NOT bring your car to Rackley's. I brought my car there and they charged $2,500 to fix it. Two…read moreweeks later it died on the highway in the middle of the road. Had to pay to tow it back there, they charged me another $800 for "a different" reason. Literally have had it for 5 days and it breaks down again. Paid for another tow and they are telling me it is going to be $1,500 for yet "a different" reason. There is no way. They are rude and absolutely awful to deal with. My car has broke down 3 different times with my three kids in the car and I am out over $3,000 for nothing.

Complete installation from engine to tailpipe on my old 1998 Nissan Frontier…read more Excellent work, fair price for these days m

Very fast and quality service, fair priced, brought my Durango RT in today for a rear resonator…read moredelete and got me out the door in 40 minutes!

Lifesaver near Wilmington. Quick, cheap, and got the job done. Five stars. No thoughts beyond that.read more

Decided to try this place out since some people recommended it on Facebook. Wish I never had…read more I made an appointment at 3:30pm two days in advance and talked about what I needed done: oil change, maybe filters, and to look at issue of a drive belt and tensioner since it has been making a noise. They close pretty early at 5:00 p.m. so they didn't mention anything about time constraints. When I arrived, the owner Rafik seemed to have forgotten that I even made the appointment. And actually when I arrived there was no one there to help me until their next door neighbor that they apparently share the computer with had come in and didn't even acknowledge me either. Then finally Yasmin, the front staff and Rafik arrive to help me. They have a very small waiting area but I figured I wait it out since they would close in an hour and a half of my appointment. They have a door that separates the working area from the waiting area. At least once every like 2 minutes, so many people were going in and out and would just slam the door. I have never come across people that had no disregard for the loud noise that slamming a door makes! Every time the door slammed, the noise would reverberate through the walls. It was so annoying I waited outside on their one table but then it got too cold so I had to go wait back inside. It didn't help that there were two of their kids there, who were some of the people going in and out through the door frequently. So they ended up taking longer than an hour and a half to do everything which was fine. Yasmin tells me that I need to have my front rear brakes as they only have 15% life left and the filters changed. I decided to hold off on them. They told me my car is done so as I'm in the middle of paying and getting my car back, I hear my car running in their work area and the same noise it has been having. I ask Yasmin why is my car still making that noise. And then Rafik comes out to tell me that I still need a lot more work done on my car, including the water pump and that this is an emergency procedure that needs to be done right away. When Rafik and Yasmin tell me what needs to be done on my car, they sound very confident and can make you falsely believe that they know what they're talking about. So Rafik says this will be a long procedure, which is not convenient with my schedule. They don't offer a loaner but Rafik was nice enough to offer to pick up my car and drop it off for me. He lives in Carolina Beach so it would be easy for him to do that as I live in Carolina Beach as well. This is when I find out that Rafik used to be the same owner as Pleasure Island Automotive on Carolina Beach. Pleasure Island Automotive had some bad reviews so it makes me second guess Rafik's recommendations. I decide to go to Stevenson-Hendrickson Honda to get a 2nd opinion. Stevenson-Hendrickson Honda is where I usually get my work done and I regret cheating on them. So Honda tells me the only air filter I would need to change soon would be my cabin air filter which I can wait till my next oil change to do. My front brakes also don't need to be changed right away, I still have a little bit of life left in them-The brakes were at 4mm. There's also nothing that needed to be fixed with the water pump. Well, I can give Rafik the benefit of the doubt and say maybe his recommendations were just his personal opinion. Regardless, their recommendations will rack up an expensive bill that can break your bank. The only good thing about the whole experience was they gave me a discount for being a first-time customer. Too bad I won't be a repeat customer!!

Good quality service at a reasonable price. Friendly employees. They went out of their way to…read moreaccommodate my needs.

Avoid at all costs, I went to this location and one of the workers was very rude and unprofessional…read moreyelled at me, and was using profanity loud enough for my young child to hear. Instead I recommend using take 5 oil change, they're close much more professional, convenient!!

10/10 experience! Customer service is truly top notch. They were welcoming, explained everything…read moreclearly, and took great care of my car. New location is amazing. I will not go anywhere else for service. They treated my parents with such care for many years and continue to impress me with their honesty. Thank you PAS. I'll be back!

Been coming to Chris for years now great service, he has serviced every auto I've owned MB,…read moreBMW,Volvo and Land Rover.