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    The Mounting Lions

    5.0 (6 reviews)
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    Services - The Mounting Lions

    Home automation repair

    Component automation

    Security monitoring services

    4 More Services

    Security system installation

    Security system repair

    Home system automation

    TV mounting

    The Mounting Lions Photos

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    Recommended Reviews - The Mounting Lions

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    2 years ago

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    5 years ago

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    3 years ago

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    4 years ago

    Mounted my tv onto my brick fireplace and did a great job- would definitely recommend

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    4 years ago

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    HelloTech

    HelloTech

    (2 reviews)

    Downtown

    I had a frustrating problem connecting my printer to the router. I found Hello Tech online,…read morescheduled an appointment, and the technician resolved the issue quickly. I am glad to finally find on-site technical help. I won't hesitate to contact Hello Tech again. PS I am located in North Carolina, not San Francisco...not sure how that happened or how to correct it...

    I live in Lynchburg, VA. And I made a appointment with HelloTech. They gave me a service date and…read moreI thought it was all go. But that night I got a email from them saying there was a issue. Now they sent me a email. But they needed me to send them my email address and address. I got 3 issue emails. They gave me a list of available time to choose. But the time they had already given me was in the list. So I told them to give me whatever they had available. So they gave me a Wednesday. Dec.15th. So the Tech came on time. And started to put my Video Door Bell in. He told me he was almost finish, but when I looked at the box, a lot of the parts was still in the box. And the doorbell was not working at all.I ask him what about the parts left in the box. He said I have never installed one of these doorbells before.So after having to turn my power off 3 times. I showed him a YouTube video On how it was suppose to be installed.He looked at it and still couldn't get it right. Plus he wrote all over the instructions papers, so if I had wanted to sent it back I couldn't. So I told him to put my old doorbell back on, and pack everything up. Then I call the company and told them what had happen. They were very apologetic. They told me they could send me another Tech out on Saturday Dec.19 @ 9:00. Know Tech showed up On Saturday. HelloTech wanted to send me someone else, I said I am finish. I am not saying they don't do good work. They did not do good work for me. But as for me. I will never call them again.

    Vivint

    Vivint

    (3 reviews)

    Downtown

    Awful customer service. Stay far away! We have nothing but headaches. Something fails. They send…read moreparts and ask you to fix it. And we pay for premium protection. And be very careful. They are not licensed HVAC / electrians. If your home products require these technicians to repair/replace, they cannot do the work. Our installers voided warranties when he pulled our thermostats. Our HVAC company, who were cool, said they didn't have to cover the warranty on the machines either. They have had past issues with Vivant. We weren't in the know, unfortunately we found out the hard way. We were on the fence taking legal action. But we ate the repair costs over lawyer costs and time spent in courts. But if our HVAC company decided to not to honor the warranties, we definitely would have gone the legal route.

    I got this installed 5/26 at 4pm. The salesman, Zack Anderson told me I could use this for 3 days…read moreor even up to 30 days and if I did not like it I could have the security system taken out. ON the THIRD day of having it(5/29/20)I texted Zack and told him to cancel it and have someone come out to get the security system. He called me to try to talk me out of it. I texted back saying no just come get the system. Got no response so texted him The next day(5/30/20) and asked him for a cancellation paper which he failed to give me(apparently he does not give them out to every customer like he is supposed to as he didn't give one to my neighbor either. He texted saying he wanted to call to tell me why to keep Vivint. ONCE AGAIN. I told him no come get it..to get NO RESPONSE. I texted him again Monday(6/1/20) asking when they could come take it out just for him to tell me "Due to NC state law the trial period was set to 3 days and had closed". I called Vivint customer loyalty Multiple times Because clearly he wasn't doing anything to help me get it taken out. Finally got a hold of Evan Anderson where he was going to put in a cancellation request. I sent him all the texts PROVING that I texted Zack to cancel ON the third day and he put in a cancellation apparently 6/8 when I got the email. They came to get my neighbors system and I still had not heard when they were coming to get it so I reached out again Multiple times to finally get a hold of someone after waiting 35 minutes in hold for them to tell me cancellation was denied because it was put in 6/8 and not 5/29 when I tried getting help from the salesman. Told me I would just have to pay the Citizen one loan of amount due above because I was in the contract and had not "cancelled" it before 5/29. When in fact I tried on the 29th and kept continuing until I got that answer. I have my girlfriend and neighbor as witness as for him telling me 30 days. My girlfriend was there when he was pitching his sales pitch and he told my neighbor 30 days as well to have it taken out. I am not paying a loan that I tried multiple times through the salesman, customer loyalty and when being told I would have to pay the loan I asked to speak to a manager. The worker, I didn't catch his name, told me he would have his manager call me back after he got off the phone and I never received a call back. I've been trying to get a manager or corporate on the phone and am not able to whatsoever. I don't appreciate a lying salesman and being conned into a contract. Once again I am not paying a loan I tried multiple times through multiple people to cancel. I have all the texts to and from the salesman. I have call records where I've called and called relentlessly as well. Please help me dispute this! I was also told that the salesman blocks peoples numbers when they are complaining and wanting the system out. Vivint is not a company I ever recommend!!!!

    The Mounting Lions - tvmounting - Updated May 2026

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