Recently used Brown's Appliance service definitely pleased with the prompt service call... service…read moreperson was friendly, courteous and informative.... Will use again if needed

Great job, very professional and reasonable price. Checked out my dryer and gave me options. …read more Decided to repair all parts to keep things running properly.

Nicolai was awesome and fixed my LG dryer quickly and knew exactly what the issue was and what to…read morefix and replace. He was on time and was very friendly and explained everything clearly. He helped so much and cleaned up the area. He made sure all worked and no issues before he left. I recommend him for any repair job and will definitely use him and this company again. ****** 5 star review!

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

Absolutely outstanding! 5 stars? How about 7? Responsive, caring, communicative, does it right!…read more Was struggling for weeks with an extended arranty repair on an LG side-by-side refrigerator until these folks got involved. Tpo notch customer service. Professional. Called when said would, arrived on time. More than willing to take and return calls and even reached out directly to the warranty company. They've earned all our future business.

We contacted John Michael & Associates because they are an authorized repair provider for our LG…read morerefrigerator. The service was outstanding. Options and costs were explained clearly and were reasonable. They called when they said they would, showed up on time for their appointment with us, and were courteous. They were honest about the problems they see with refrigerators like ours and helped us to know what information to provide to LG in order to obtain warranty service. We will definitely call them again if we need work on products they service, whether or not under warranty.

Professional. Responded quickly. Knowledgeable. Personable. Reasonably priced. Thumbs up!read more

I really appreciated the same day service. He was able to repair my washer in about 15 minutes…read more I'll definitely call Trindale first the next time I need a repair.

This repair shop and repairman are great! He repaired my…read moreWasher & Dryer as he should! I rate them 5 Stars! BUT! Home warranty company is as sorry as they come! They have failed me twice on repairs on my hot water Heater forcing me to pay out over$ 2300.00! Using some BS reason to deny payment! They are absolutely Lying scumbag crooks. Look them up on Google,They have paid out over $170,000,000 dollars that's (million) in class action law suits and still they are in business screwing many other people! Don't be one of their newest suckers! I rate them -0 Stars!.....all their employees are sorry lying pig scum! WRW 8/21/26

We bought a new Frigidaire refrigerator from Lowe's. The ice maker and freezer kept freezing up. We…read morecalled the company and they scheduled an appointment with Martins who they said does all their repair shop. This was April 10th, The man came out and said it couldn't be fixed so they gave us another new refrigerator. Then the ice maker doesn't work at all on this one. Called again and they sent someone from martins out. He said it was broken and they had to order a new part. Waited about two weeks and we called again. They wouldn't answer the phone or call back. left a message on their answering machine. Finally,. So far we hacen't a young guy came out and said he thought they had ordered the wrong part and would have to order another part. Been waiting two weeks and haven't heard anything. They won't answer the phone or call back. Called Frigidaire company and they wouldn't answer the phone for them either. They said they would send an E Mail to them. So far, no response from Martins. This is September @nd and been dealing with this since April. This shouldn't be happening With a new refrgerator.

Max Appliance is the absolute best when it comes to appliance repairs. We have had Max out to fix…read moretwo different dishwashers at two different houses, as well as both our washer and dryer. Communication is easy and great, and they are always super fast to respond and quick to come out and make the repair. Max is kind and super knowledgeable, and he's always been able to fix whatever the issue is at a reasonable price!! I highly recommend contacting them for any of your appliance repair needs.

A year later update. My hubby did not believe that the circuit board was unobtainable and did some…read moreresearch. He found the part and ordered it from a vendor in Charlotte and replaced it himself. I'm happy to report that the refrigerator has been running great ever since. Many friends/family have since reported similar experiences with repair people who suggest buying new vs repair. I understand their position because things are often not made to last. But it's an expensive option, so do some research. Again, Max was nice and did help us figure out what was needed.

I have used these guys a few times. Very easy to schedule an appointment. In the past, I had them…read morework on a Bosch washing machine and dryer. I was very happy with the service and costs. Last repair was to a Maytag washing machine that is under warranty. The damn thing would not drain the water out. Of course it breaks on a Friday night. By the time Convenient Appliance Service got here, it was Tuesday and the water was sour (stunk up my upstairs). Not blaming Convenient Appliance Services for this. Just my bad luck. The technician was on time and very professional. Explained the cause and what he had to do to fix it. Highly recommend. Just a note, they technicians carry iPads and can take credit and debit cards as payments.

We've been using Convenient Appliance repair since 2000. They were generally reliable. However,…read morethey've recently changed. We had them come out and change a run of the mill Whirlpool refrigerator door gasket. Our bill was a whopping $430! And they said the part cost $140. Geesh. I'm not sure who owns this company now, but we will not be using them any longer. And that is sad after a 24 year relationship.

Our technician was prompt and very helpful. I would highly recommend this company. They were very…read morehonest and told us the truth about our problem rather than just trying to make money for themselves. I would definitely call them for any future problems