1. Convenient Appliance Service

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Winston Salem, NC

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Convenient Appliance Service

4.0 (18 reviews)
Open • 8:00 am - 5:00 pm
Updated over 3 months ago

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9 years ago

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2 years ago

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2 years ago

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2 years ago

They fixed dryer and it works fine? We have been using them for over 35 years and they always do very good job.

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4 years ago

When they can't even tell you their hourly rate for labor... run! Receptionist said it just depends. ?!?!?

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2 years ago

I had a great experience with Convenient Appliance. They performed a warranty repair on our Bosch cooktop and did an excellent job.

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6 years ago

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Review Highlights - Convenient Appliance Service

“Brad was the tech and others from the front counter worker to a gentleman from the back also rendered help.”

Mentioned in 2 reviews

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Best Buy Winston-Salem - Curbside pick up

Best Buy Winston-Salem

(79 reviews)

$$

We recently reached out to BestBuy when my husband's laptop was hacked. They did a complete scan…read moreand removed anything that shouldn't have been there. They were clear and fair with their pricing. They gave us several options, and we went with a maintenance plan. Going to them gave us peace of mind.

I went into Best Buy Sunday August 30, around 1:00ish because I'll eventually need a new TV and…read morewanted to browse my options. I was approached by a white male employee with white/gray hair and glasses in the tv section who asked if he could help. I politely told him, "No thank you, I'm just looking. I'm not buying today." What really bothered me was the way he spoke to me about my decision not to purchase that day. After I repeatedly explained that I was just browsing, he made a comment along the lines of suggesting options for me "when I have the money." I never told him I couldn't afford a TV, nor did I say money was the reason I wasn't purchasing one that day. He then went on to tell me that anything under $600 was "bottom of the barrel." At that point, the interaction felt incredibly condescending and presumptuous. There's a difference between helping a customer understand different price points and making assumptions about their financial situation. The irony is that I walked into Best Buy intending to purchase a TV, washer, and dryer within the next month. I was genuinely considering spending a significant amount of money with this company. Instead, I walked out feeling judged and disrespected over a purchase I simply wasn't making that particular day. I will never be back.

Queen City Homestore

Queen City Homestore

(5 reviews)

My review of Queen City is actually zero stars. We purchased a Speen Queen washer and dryer set and…read moreit was delivered on Saturday. The washing machine shorted out during the very first load we ran (tripped the breaker when switching from wash to spin). We had an electrician come out and evaluate the electrical, which he said was fine, but upgraded the circuit just to be sure. The brand new washing machine is still shorting out. Queen City says it's not our problem - take it up with Speed Queen. We did that, and even the Speed Queen rep said that if a problem occurs within the first 30 days the supplier (Queen City) should make it right. Beware of purchasing anything from this place - they will not stand by the (very expensive) products they sell.

Did I not leave a review here after buying a new fridge, dishwasher and microwave? This place is…read moreawesome. They have a room for KitchenAid, Viking, Ge Select, Wolf, etc. I was referred here by a trusted friend after my Home Depot appliances died after 7 years. I was looking to ask questions and look around. The younger guy with the great hair, long and wavy helped me both times I have been here. His name evades me but I wouldn't work with anyone else if I went back. He literally knows the details about every product in the store. Like knows. Not faking it. Knows. Ask him a question - he knows. If he doesn't - he will go find out. We talked specs, I was sensitive cause I was buying appliances again after mine died and wanted to try something different. We measured, chatted about deals, compared prices, and stewed. They let us do our thing. We purchased and had delivery a few days later. Delivery crew was awesome too. I would recommend this place to anyone for appliances or mattresses. Exactly the experience I was looking for and the prices were super competitive. Don't buy without at least looking here too.

Wagner Appliance Sales - This is the used part that was sent back, although we sent Brand New OEM

Wagner Appliance Sales

(35 reviews)

$$

Needed a new dishwasher and wanted to shop local. Everyone there was super nice and helpful. Told…read morethem what I wanted. They showed me one that was $50 over my budget. When I told them this, they let me have it for $50 off. They delivered it the next morning. The delivery guys were also super nice. They had a very good selection. Also had some used appliances at excellent prices. If needed, I saw signs about in house financing. I would recommend Wagoner Appliance Sales to anyone looking for appliances.

1 star I genuinely…read morewant Wagner to succeed as a local business, but our experience was unacceptable. We bought a Speed Queen washer and dryer. While waiting for them, Wagner provided a loaner washer with a hole in the discharge hose, which flooded our basement. When our new washer arrived, a pipe was broken during installation, flooding the basement a second time and forcing us to shut off water to the entire house. Then our new dryer required 2-3 hour-long cycles to dry clothes. When we called, we were met with defensiveness and blame, including suggestions that our venting might be the problem. Wagner installed the vent. And the vent WAS the problem. Their hose was cramped/restricted behind the dryer. Once corrected, the dryer worked perfectly. The customer service was worse than the mistakes. We actually drove to the store because of how rude the phone interaction had become. The salesperson was so argumentative that he eventually said, "I guess I'll just stop talking until you tell me it's okay." Later the manager sent photos "for our documentation." I responded with my before photos showing Wagner's original vent installation. He asked if my husband still wanted a call; we scheduled it for the next day. He never called. Mistakes happen. Two floods and a bad vent installation are frustrating, but what earned one star was the defensiveness and lack of basic accountability afterward. I chose a local dealer because I want businesses like Wagner to exist. I hope they improve, because customer service shouldn't feel like a schoolyard fight. Sometimes "We're sorry. Let's get this fixed" is all that's needed.

Convenient Appliance Service - appliances - Updated November 2026

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