1. Windsor Appliance Service

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Winston Salem, NC

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Windsor Appliance Service

4.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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10 years ago

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13 years ago

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8 years ago

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18 years ago

Bryan Windsor came within hours of our call and charged a very reasonable rate to fix our washing machine.

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NewLife Appliance Repair - Certified technician

NewLife Appliance Repair

(4 reviews)

Nicolai was awesome and fixed my LG dryer quickly and knew exactly what the issue was and what to…read morefix and replace. He was on time and was very friendly and explained everything clearly. He helped so much and cleaned up the area. He made sure all worked and no issues before he left. I recommend him for any repair job and will definitely use him and this company again. ****** 5 star review!

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

Advanced Appliance Service - Unit in crawl space left this way by techs

Advanced Appliance Service

(139 reviews)

It turned out that the first technicians who came for the HVAC maintenance didn't plug in the pump,…read morewhich left a lot of water in the garage. Also, they didn't set the upstairs and downstairs thermostats back to their original temperatures. We suddenly realized it was freezing cold at 55° !! We had to get another tech to look at the water that came out of the pump. This tech noticed the pump wasn't plugged in and we hoped that was the cause of the excess of water. Unfortunately the pump was not working well and luckily he had one in his truck, which he installed right away. It's fine now. I wonder why the first techs didn't notice the faulty pump... .

My experiences with this company have been hit and miss through the years. They have replaced the…read morewax ring on two of my toilets. Those both went smoothly. I had many service calls via my home warranty company for repairs to my old heat pump system. For the most part, those went fine as well. When my heat pump finally died, I went through my home warranty company to get a new one. Advanced was contracted to do the work. They came to look at my system and measure everything to make sure they got the right size air handler for the little niche mine sat in, and all that. As we were walking around my house looking at the vents and air returns, I was informed that I did not have enough air returns, and they would need to cut some more holes in my walls to run more duct work. They also said that because my air handler was in my garage, it was required that I have a protective post installed. These all added to the total cost of the new system. They came to do the work, and I paid the bill. I did not get more air returns and I did not get a protective post installed. I should have said something right then, but I had a lot going on in my life and didn't want to have to fight for my money back. I really should have. They also replaced my really nice thermostat with an industrial model. They didn't even set it up right, because it was in contractor mode, and I was unable to set it. I had to have a guy come back out to get it working right. They took my thermostat with them, they didn't even leave it for me.

Windsor Appliance Service - homeappliancerepair - Updated October 2026

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