We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

Customer care, commitment and attention to detail improvement needed. Don't turn your back on the…read morecustomer after you've made a commitment. After committing to providing better service than the big box distributors, I purchased from Vinton Appliances. I prefer to support and do business with local establishments. However, I was left to move my own, old fridge with my wife downstairs, after you told me "no problem sir, we will move it downstairs". I had to plead with you to actually deliver my new fridge after you confirmed "you make deliveries to our lake location all the time". When you arrived, your crew had nothing but can't do comments vs. can do comments based off the customer commitment you made... Further, after your delivery team did finally deliver and set-up the fridge, I asked them before they left why the water dispenser wasn't working. Their response was that it probably will start once the unit gets cold. I was skeptical on that response as it seemed to be a response just to leave and not address the issue. After waiting a full day for water to come out of the new fridge, nothing.... So, my wife and I pulled the fridge from its spot only to find the new reinforced braided tubing they installed to be completely kinked off by the installers and leaking. I unhooked it and did the job correctly, but now I have a kinked braided tube line that is suspect to kinking and leaking in the future because of inadequate installation. Upon looking over the fridge further, we noticed your installers didn't remove all the protective plastic wrap on a majority of the fridge. So we did that job for them as well. I committed to tipping your installers, and I did very hesitantly, because that's what commitments are - A promise you simply keep.

I became very frustrated after calling this store 4 times - seriously trying to buy an appliance…read morefrom them. Since I don't live in the same town as the store, I thought they might be kind enough to email or text me a picture and price to at least show me the item I was looking for before I made the trip down. On my 4th call, I finally spoke to the owner who agreed to send me a picture of the appliance, and indicate what the price would be. At the time we spoke he had not yet priced the item. He told me he would send the information the next day. After three more days, and no picture or information, I drove to the store, and was met by the owner's wife who told me the item I had spoken to them about had been sold. Really??? Since I had called 4 times about the item, and was promised a picture and a price, a courtesy phone would have been nice! Apparently their promises don't mean much, and I don't feel anyone should have to beg a business to buy something from them. Don't bother shopping here if you need to find someone whose word you can depend on. Guess they don't need any new customers or anymore business.

From the owner: Serving Franklin County and Smith Mountain Lake for 39 years, we offer Whirlpool, Maytag and Amana…read moreappliances, as well as home furnishings by La-Z-Boy, Simmons, Vaughan-Bassett and Corsicana Bedding. Please visti our store or give us a call!

Charged us for ordering time to look up part numbers, their invoice did not detail Parts vs Labor,…read moreand charged us for ordering the incorrect part and an extra visit to our home. Poor customer service.

Everything the one star reviews have stated are accurate. Unprofessional. Not on time. Extremely…read moreoverpriced. Make sure to ask on pricing before using.

Guy showed up, immediately assessed situation, fixed problem in under half an hour. Impressive.read more

Honest service, very helpful. Didn't try to cheat me and showed up on time. I would recommend them…read moreto anyone

G&H specializes in the Whirlpool line of appliances. We were looking for a refrigerator…read morealternative to Lowes and Home Depot who tend to feature LG and Samsung products and have very few Whirlpool brands on display (Maytag, KitchenAid, Jenn-Air, Amana and others). G&H had a good selection. They were very friendly, and helpful. Their prices are competitive with Lowes and Home Depot (actually $2 cheaper, by design). Unfortunately we live pretty far out of their delivery zone, so we weren't able to purchase the KitchenAid we viewed. Still, I wanted to recommend anyone in the market to give G&H a shot.

We purchased a new refrigerator from G & H in June of 2019 and it had a problem by December 2019…read more We didn't catch the problem until it resulted in the temperature inside the refrigerator being 56 degrees. We called G & H and they promptly sent out a repairman. Long story short, the part needed was not readily available. David at G & H called me everyday to give me an update and delivered us a brand new unit when the "old" one couldn't be repaired in a timely manner. Hands down the best customer service I have experienced in a very long time. Thank you G & H for taking the sting out of a frustrating problem. We will be back to purchase future appliances from you! You stand behind your products. There is no doubt in my mind that had we purchased the refrigerator from a big box store we would still be without a usable unit. Thanks so so much!

Bought new Refrigerator 2023, kept making click noise. Young tech came and replaced fan in fridge,…read morestill made same noise. At 19 months fridge quit and lost contents. Haley Service department would come look for fee, but if it was compressor they don't work on them. ??What?? Found someone else to look at it and repaired it and could have been that ice maker in freezer was turned on the whole time. Was not hitch up to provide ice. That was clicking noise I kept hearing and may? have been why compressor died.? Also Whirlpool was of no help except to sell me an extended warranty thru another company! I would NOT buy from Haley's again or buy Whirlpool!

Amazing Sales person and even better delivery service. I am very impressed. I will shop there…read moreagain for appliances

They were very professional and communicative, replaced a part on my Samsung washer, unfortunately…read morethe replacement part had a hairline crack that didn't leak until i ran my first full load - but the came back out replaced/quickly and no additional charge. I will 100% use them in the future and recommend to others!

If I could give this business a negative star score, I would. The guy was lazy, he came out a month…read moreand a half ago for maybe 7 mins and informed me the back panel of the fridge had went out, I asked why he stated idk these things just happen, waited a month to get a new shroud, but during that time no one was communicating what was going on, I had to call several times just to get some type of update, he came back out replaced the shroud and stated "it will cool in around dinner time" my refrigerator continued to read the same error that it had before the replacement, he half ass snapped the parts back into place, the water filter cover is still hanging. I called to complain they stated he could not come back out for another week and then he would check the freezer, I asked why would you not cover all your angles when you first came out to ensure the part you were ordering was what was needed. DO NOT USE THIS COMPANY! I have complained to lg and asked them to not refer customers to these guys

AMAZING bathroom expansion and remodel! Very professional all the way from start to finish. I am…read moreextremely pleased with Reico's work and everyone I encountered along the way from preplanning to walk thru. Home run! I highly recommend Reico.

From the owner: Kitchen & Bath Remodeling, Kitchen & Bath Design, Kitchen & Bath Installation, Cabinets,…read moreCountertops, Appliances, Kitchen Remodeling, Bathroom Remodeling Whether you've just started thinking about kitchen remodeling or bathroom remodeling, or you already have some kitchen design or bathroom design ideas in mind, there are a few things that are common to any remodeling project. For the kitchen, it often starts with deciding on appliances. Identifying appliances early in the kitchen remodel process has a huge impact on the kitchen design and ensures that the kitchen cabinets and entire kitchen design works seamlessly with the appliances you've selected. The same is true for baths, but in this case it is your toilet, tub or shower...plus whatever other things you may want to indulge in (did I hear you say towel warmer?).

My husband and I purchased a couch, love seat, and recliner that cost almost $ 5,000.00. We had…read morenot had the set but a few months when the sofa started falling apart. The company came and picked it up and kept it over a month and returned it. Several months later the same thing happened. I was told by someone in their office that we purchased a cheap set. We are retired seniors drawing social security and $ 5,000 did not seem cheap to us. We are still having problems they said our year is up and they could not help us. Please do not be taken in by this company.

I got back from the beach and ended up with two huge loads of wet clothing and a non-functioning…read moredryer. After hanging everything around the house I found Affordable Appliance Repair on yelp and received a quick response and a fair price. Mr. Coty came out in less than 24 hours and had my dryer working in short order. Excellent all around. Update:: had a major electrical issue last week and two of my appliances burnt out. My stove was 28 years old and no parts were available so I bought a new one but my dishwasher is still recent so I called Rod. He came out and fixed it for a good price. To top it all off, he's a real nice guy. Definitely knowledgeable and responsive!

Rod Coty beats all competitors in his pricing,politness, and professionalism. I was in dire straits…read morewith my dryer and he saved me at least $100.00 dollars. For an old unit it has new life. Roy was on time and diagnosed the problem in exactly 5 minutes. Yes! "WOW!!". I highly recommend to all who want to save money and get its worth.