Roy came out for a service call on our Maytag washing machine. He spent a grand total of 15 minutes…read morediagnosing a problem that NO ONE ELSE checked - a clogged screen on our cold water line, cleaning the screen and replacing the line. He only charged the minimum $100 for the service call. Now our washer is running like new! I definitely recommend Peerless! Thanks y'all!

Guy showed up, immediately assessed situation, fixed problem in under half an hour. Impressive.read more

Always prompt, honest and complete. Everything explained in detail…read more and all costs completely reasonable. Also, explain details for prevention of problem recurrence . They are the best ever !!!!!

This is a local family-owned business that has been around for almost 50 years. I called them about…read moremy electric range, which has been cutting out periodically, and they were able to diagnose the cause over the phone, saving me the cost of a house call. They gave me an estimate for repair, which justified buying a new unit. I really appreciated their honesty and helpfulness, especially since they are not in the new appliance sales business. And to top it off, their phone is is always answered -- and by a delightful lady named Bonnie, who's part of the family. This company is a throwback to simpler times, and they're a pleasure to deal with. I almost hope one of my other appliances will break down, so I can have them repair it!

failure of new bosch refrigator - length of time to repair. after 8 days-still not repaired!!…read morepurchased new bosch $2,500 refrigator on 5/9/26 it failed on 5/27/26 - i.e. lasted less than 3 weeks. scheduled repair for 6/4/26 - didn't show up 6/4/26 - still no firm scheduled date. called scheduled for repair date!!! she unawared unit still down & hung up on me. bosch told wife part not available until 6/9. why wasn't part shipped overnight (circuit board) less than lb.. at best down for 11 days. not good for vinton appliance, nor bosch!!! will probable never use vinton appliance again!!!!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

I needed help with a LG clothing washer and dryer. He responded to my phone call within hours and…read morewas on site soon after. He fixed my appliances as well as give me advise on how to prevent future issues.

From the owner: Call today for same day appointments. read more

Completely satisfied; Gene knew the problem, had the part available and was able to fix it under an…read morehour. True professionals are hard to find - but now have an appliance repair service we can depend on. Gene fixed our side-by-side fridge; thankfully we hadn't thrown in the towel and purchased a new one yet.

They were very professional and communicative, replaced a part on my Samsung washer, unfortunately…read morethe replacement part had a hairline crack that didn't leak until i ran my first full load - but the came back out replaced/quickly and no additional charge. I will 100% use them in the future and recommend to others!

If I could give this business a negative star score, I would. The guy was lazy, he came out a month…read moreand a half ago for maybe 7 mins and informed me the back panel of the fridge had went out, I asked why he stated idk these things just happen, waited a month to get a new shroud, but during that time no one was communicating what was going on, I had to call several times just to get some type of update, he came back out replaced the shroud and stated "it will cool in around dinner time" my refrigerator continued to read the same error that it had before the replacement, he half ass snapped the parts back into place, the water filter cover is still hanging. I called to complain they stated he could not come back out for another week and then he would check the freezer, I asked why would you not cover all your angles when you first came out to ensure the part you were ordering was what was needed. DO NOT USE THIS COMPANY! I have complained to lg and asked them to not refer customers to these guys

I submitted an online request for a quote/info. Next thing I know, I'm getting texts and emails…read moretelling me I have an appointment. I had not spoken with anyone at this point. I replied to the messages, telling them that I did not agree to the appointment. And then, they showed up at my door, ringing the doorbell and knocking on my door, asking if they have the right house.

I have a GE dryer that was thumping. The tech arrived and removed the front and vacuumed it out and…read moresaid that was the problem. Charged $174.00 dollars. Never received a receipt. Tried dryer later in day and it was still thumping. Had called out another GE repair company who fixed the problem by replacing bearing assembly. I have been trying to get a refund for the service call. It sounds like phones are answered by AI bots. It says I will receive a call back by end of day or 1st thing in morning. I have not received a call back.

My LG Refrigerator stopped cooling back in August due to a faulty linear compressor. To their…read morecredit, LG agreed to repair it free of charge, both parts, and labor. At first, they selected a local repair shop to carry out the repairs, but that shop wouldn't perform the repairs for 6 months, giving me a complete runaround. So a week ago, I convinced LG to assign a different provider to perform the repairs. This time, LG selected A & E Factory Service for the job. Having had my refrigerator unrepaired for 6 months, I was obviously skeptical. Nevertheless, A&E Factory Service scheduled my repair appointment within a week. Although I was told that a technician would arrive between 8 am and 5 pm, already before 9 am I got a call from the attending technician, Daniel, who said that he was on his way. He arrived 30 mins later and performed the repairs competently and quickly. He was prompt, polite, and knowledgeable, all the markings of a true professional. Overall, my experiences with A&E Factory Service were day and night as compared to those with the local provider. If I ever need any of my appliances repaired, I'd go with A&E Factory Services again.

You can't speak with a live person. They had me waiting all day for a tech and they never showed…read moreup. They only tell you that they'll be there between 8-5 pm so your whole day is wasted. Then I called GE the next day and they told me someone would call me back from there to reschedule and no one ever called me. I am more than angry right now. Worst service ever!!!!!

Absolutely Horrible. Don't believe me? Check out their Google Reviews, and see for yourself…read more If you have a home warranty, and an item covered by your home warranty breaks or needs to be replaced due to "Normal Wear and Tear", do not let these people convince you that you have to pay for various items and parts associated with replacing the item. That's a lie, it's fraudulent, and your home warranty covers the entire cost. It's just a sneaky attempt by them to pocket some money by people who don't know any better. Again, if you don't believe me, simply check out their Google Reviews.

This was my first time using this repair service (through a home warranty claim), and I was very…read morepleased that they had an initial inspection scheduled within a few days of making the claim. Before leaving, the technician was great about explaining what was OK and what would need replaced, which I appreciated. Due to it being a home warranty claim, there was a delay in the repair time-frame as they needed to write a report to the warranty company before they could start work. However, by the next week I had a scheduled appointment which was sooner than I expected with having to go through home warranty red-tape. The technician that came out was very polite, and did a very professional job removing the old equipment and installing the new. He also left the area clean after he was done. Another big plus was the courteousness of the office administrator that was interfacing me via phone to set the appointments. I probably took up way too much of her time asking questions on how the home warranty process worked, but she was more than happy to help answer any questions I had. Overall great experience with this company's service, and I will definitely keep them in mind for any future repairs.