failure of new bosch refrigator - length of time to repair. after 8 days-still not repaired!!…read morepurchased new bosch $2,500 refrigator on 5/9/26 it failed on 5/27/26 - i.e. lasted less than 3 weeks. scheduled repair for 6/4/26 - didn't show up 6/4/26 - still no firm scheduled date. called scheduled for repair date!!! she unawared unit still down & hung up on me. bosch told wife part not available until 6/9. why wasn't part shipped overnight (circuit board) less than lb.. at best down for 11 days. not good for vinton appliance, nor bosch!!! will probable never use vinton appliance again!!!!

We needed a used washing machine in a hurry. The owner was straightforward and helped us find a…read moregreat used model for a reasonable price. I cannot thank these folks enough and appreciate them. I will support this local business in the future. The only drawback was the loading zone out front - I made it work and thankfully the cars behind me knew what I was doing and waited until I was parked before moving past me.

K & S did a wonderful job power washing my master bathroom shower and floor. We previously tried…read moreanother cleaning service, and they were not able to remove all of the soap scum. K & S made the bathroom shower look new. K & S also power washed my kitchen floor. The tile grout had been almost black, and K & S restored it to its original creamy color. They also did a general clean of my kitchen. They covered every detail, including the inside of the dishwasher, microwave, and toaster. K & S was courteous and communicative throughout. When I initially called them, the owner talked to me herself about the project and got me scheduled for an estimate right away. They paid attention when I explained what I wanted and sent me text message reminders for my appointment both the night before and the morning of. They wore shoe covers in my house. I am so happy to have found K & S, and looking forward to hiring them regularly.

Guy showed up, immediately assessed situation, fixed problem in under half an hour. Impressive.read more

Honest service, very helpful. Didn't try to cheat me and showed up on time. I would recommend them…read moreto anyone

Excellent heating repair! We had an emergency early-morning furnace outage and they came out within…read morean hour and a half and fixed it. Very thankful for their quick service!

I won't get into specifics but had a pretty disappointing experience all the way around. I called…read morethem back to have a frank feedback discussion with the owner. Was told he was very busy. That was a week ago and he never called me back. Will not be using them again and will not recommend them.

The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

We have used Kennard-Pace for a plumbing and a furnace issue recently. Their mechanics are…read moreoutstanding. They arrive on-time, they know their trades and are very polite, nice people. The pricing is also very reasonable. This is our "go too" company for any future plumbing and/or HVAC issues. They are a first rate company.

Great company! They always fix my older plumbing! The prices are very reasonable and they know…read morewhat they are doing. My father always relied on them, so do I!

Dan R was great! He provided courteous, professional and…read moreexcellent service! Thank you Ostrom for always coming through for us!

old wiring AND faulty GFI prevented washer from getting electricity…read morenoticed it at 9 am called Ostrom Michael A arrived before noon was fixed by 1P he was personable and shared useful info with us Ostrom has done quality work for us for years they arent cheap but they are worth it

Scott (who answered his own calls) went out of his way to respond quickly to check the washing…read moremachine at my rental house in Harrisonburg--at a time when others were having me wait a week, two weeks, three weeks. He came at the appointed time and diagnosed the problem (I was not there; my tenant was.) He called me later that day to discuss it with me. Since it would be an expensive repair for an inexpensive, older unit, he suggested I buy one rather than have him (or anyone else) fix it. He also explained carefully what was wrong. He was always very pleasant and professional. It's hard to find a workman who communicates so well and so quickly! I can't imagine how any experience with a repairman could have been better, especially in this post-COVID world. I will be hiring him any time I need help with an appliance!