We bought a dryer there that was about about $150 cheaper than Lowes was selling new, and thought we got a deal. It was only after hauling it home and installing ourselves than we discovered the drum was so seriously damaged so it wouldn't spin. We thought the units they're selling would just have cosmetic problems, but this was a serious flaw. Not only that, but the 240v power connector was missing a screw and a nut.
We could have saved a $100, but just wasted time on a unit that shouldn't have even been on the floor!
When returning the dryer they accepted the return since it was within the 48 hour window, and I noticed the exactly same model on the floor for the same price. This time I checked to make sure there wasn't any drum damage, and bought the second unit.
When I got it home there were two problems: the screws were missing on the power cord attachment bay, but I managed to go to the hardware store and get some new ones. But when I turned it on, the drum was wacking into the side of the dryer making a horrible racket! That's right, two dryers in a row were in unsellable condition. It looks like they don't even bother to tell if the dryers work when they're returned and placed on the Outlet floor.
By this point its raining cats and dogs and the forecast is for more rain, and I've had it with returning dryers. As a Hail Mary, I got out a sledge hammer and proceed to hammer out the dent from the outside. By some miracle this fixed the problem and we were able to keep the dryer. But this is a heck of a lot of work to save $150, even overlooking the costmetic issues with hammering into the sheet metal.
The employees were nice though. read more