We have had Nicolai come out twice now to help with our dryer, and both experiences have been…read moreexcellent. He is always kind, knowledgeable, and professional. He took the time to explain what was happening, answered our questions clearly, and made sure everything was working properly before he left. It is such a relief to find someone who is not only skilled but also trustworthy and respectful in your home. We truly appreciate his expertise and would absolutely recommend him to anyone needing appliance repair.

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

Recently used Brown's Appliance service definitely pleased with the prompt service call... service…read moreperson was friendly, courteous and informative.... Will use again if needed

Great job, very professional and reasonable price. Checked out my dryer and gave me options. …read more Decided to repair all parts to keep things running properly.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.

I have used these guys a few times. Very easy to schedule an appointment. In the past, I had them…read morework on a Bosch washing machine and dryer. I was very happy with the service and costs. Last repair was to a Maytag washing machine that is under warranty. The damn thing would not drain the water out. Of course it breaks on a Friday night. By the time Convenient Appliance Service got here, it was Tuesday and the water was sour (stunk up my upstairs). Not blaming Convenient Appliance Services for this. Just my bad luck. The technician was on time and very professional. Explained the cause and what he had to do to fix it. Highly recommend. Just a note, they technicians carry iPads and can take credit and debit cards as payments.

We've been using Convenient Appliance repair since 2000. They were generally reliable. However,…read morethey've recently changed. We had them come out and change a run of the mill Whirlpool refrigerator door gasket. Our bill was a whopping $430! And they said the part cost $140. Geesh. I'm not sure who owns this company now, but we will not be using them any longer. And that is sad after a 24 year relationship.

This repair shop and repairman are great! He repaired my…read moreWasher & Dryer as he should! I rate them 5 Stars! BUT! Home warranty company is as sorry as they come! They have failed me twice on repairs on my hot water Heater forcing me to pay out over$ 2300.00! Using some BS reason to deny payment! They are absolutely Lying scumbag crooks. Look them up on Google,They have paid out over $170,000,000 dollars that's (million) in class action law suits and still they are in business screwing many other people! Don't be one of their newest suckers! I rate them -0 Stars!.....all their employees are sorry lying pig scum! WRW 8/21/26

We bought a new Frigidaire refrigerator from Lowe's. The ice maker and freezer kept freezing up. We…read morecalled the company and they scheduled an appointment with Martins who they said does all their repair shop. This was April 10th, The man came out and said it couldn't be fixed so they gave us another new refrigerator. Then the ice maker doesn't work at all on this one. Called again and they sent someone from martins out. He said it was broken and they had to order a new part. Waited about two weeks and we called again. They wouldn't answer the phone or call back. left a message on their answering machine. Finally,. So far we hacen't a young guy came out and said he thought they had ordered the wrong part and would have to order another part. Been waiting two weeks and haven't heard anything. They won't answer the phone or call back. Called Frigidaire company and they wouldn't answer the phone for them either. They said they would send an E Mail to them. So far, no response from Martins. This is September @nd and been dealing with this since April. This shouldn't be happening With a new refrgerator.

Wagner is such a great place to buy appliances. The staff is very nice and helpful. The delivery…read moredrivers are very nice as well. They came early, picked up my old dryer and installed the new one very quickly.

1 star I genuinely…read morewant Wagner to succeed as a local business, but our experience was unacceptable. We bought a Speed Queen washer and dryer. While waiting for them, Wagner provided a loaner washer with a hole in the discharge hose, which flooded our basement. When our new washer arrived, a pipe was broken during installation, flooding the basement a second time and forcing us to shut off water to the entire house. Then our new dryer required 2-3 hour-long cycles to dry clothes. When we called, we were met with defensiveness and blame, including suggestions that our venting might be the problem. Wagner installed the vent. And the vent WAS the problem. Their hose was cramped/restricted behind the dryer. Once corrected, the dryer worked perfectly. The customer service was worse than the mistakes. We actually drove to the store because of how rude the phone interaction had become. The salesperson was so argumentative that he eventually said, "I guess I'll just stop talking until you tell me it's okay." Later the manager sent photos "for our documentation." I responded with my before photos showing Wagner's original vent installation. He asked if my husband still wanted a call; we scheduled it for the next day. He never called. Mistakes happen. Two floods and a bad vent installation are frustrating, but what earned one star was the defensiveness and lack of basic accountability afterward. I chose a local dealer because I want businesses like Wagner to exist. I hope they improve, because customer service shouldn't feel like a schoolyard fight. Sometimes "We're sorry. Let's get this fixed" is all that's needed.

Jeremiah came out and serviced the dishwasher. He was on time. professional, and courteous. Their…read morepricing is reasonable and I would recommend them to anyone.

Everything was great from the first phone call to the end of the service call. Jeremiah found the…read moreproblem in my dryer within minutes. He was upfront about costs and options. It was fixed in less than 30. He even leveled my wonky dishwasher before leaving. I highly recommend A+D Appliance Repair.

Max Appliance is the absolute best when it comes to appliance repairs. We have had Max out to fix…read moretwo different dishwashers at two different houses, as well as both our washer and dryer. Communication is easy and great, and they are always super fast to respond and quick to come out and make the repair. Max is kind and super knowledgeable, and he's always been able to fix whatever the issue is at a reasonable price!! I highly recommend contacting them for any of your appliance repair needs.

A year later update. My hubby did not believe that the circuit board was unobtainable and did some…read moreresearch. He found the part and ordered it from a vendor in Charlotte and replaced it himself. I'm happy to report that the refrigerator has been running great ever since. Many friends/family have since reported similar experiences with repair people who suggest buying new vs repair. I understand their position because things are often not made to last. But it's an expensive option, so do some research. Again, Max was nice and did help us figure out what was needed.