Nicolai was awesome and fixed my LG dryer quickly and knew exactly what the issue was and what to…read morefix and replace. He was on time and was very friendly and explained everything clearly. He helped so much and cleaned up the area. He made sure all worked and no issues before he left. I recommend him for any repair job and will definitely use him and this company again. ****** 5 star review!

Called them out two weeks ago for a repair. I was told I needed a new compressor on my fridge…read more Called LG since it was still under warranty. I verified he wanted to replace the compressor and submitted a claim. A week went by and I didn't hear anything so I reached out for status update and was told he did not hear anything from LG. I again contacted LG and was told email was sent out the same day he diagnosed my problem. I have since left multiple voicemails and no response. It has now been over two weeks and my family is still without a fridge. If this company did not want to do the work I wish they would have stated that when asked in the first place. Funny how they can answer the phone or call back when you try to schedule a service call, but not after they take your money. Poor service and follow through! I would not recommend this business! UPDATE: The business did reach out and offered a solution to fix this miss. I already purchased a replacement appliance so no additional services were rendered. I do appreciate them at the very least reaching out to to try and make this right. Thank you for that. I will increase the rating for this reason.

Max Appliance is the absolute best when it comes to appliance repairs. We have had Max out to fix…read moretwo different dishwashers at two different houses, as well as both our washer and dryer. Communication is easy and great, and they are always super fast to respond and quick to come out and make the repair. Max is kind and super knowledgeable, and he's always been able to fix whatever the issue is at a reasonable price!! I highly recommend contacting them for any of your appliance repair needs.

A year later update. My hubby did not believe that the circuit board was unobtainable and did some…read moreresearch. He found the part and ordered it from a vendor in Charlotte and replaced it himself. I'm happy to report that the refrigerator has been running great ever since. Many friends/family have since reported similar experiences with repair people who suggest buying new vs repair. I understand their position because things are often not made to last. But it's an expensive option, so do some research. Again, Max was nice and did help us figure out what was needed.

I have used these guys a few times. Very easy to schedule an appointment. In the past, I had them…read morework on a Bosch washing machine and dryer. I was very happy with the service and costs. Last repair was to a Maytag washing machine that is under warranty. The damn thing would not drain the water out. Of course it breaks on a Friday night. By the time Convenient Appliance Service got here, it was Tuesday and the water was sour (stunk up my upstairs). Not blaming Convenient Appliance Services for this. Just my bad luck. The technician was on time and very professional. Explained the cause and what he had to do to fix it. Highly recommend. Just a note, they technicians carry iPads and can take credit and debit cards as payments.

We've been using Convenient Appliance repair since 2000. They were generally reliable. However,…read morethey've recently changed. We had them come out and change a run of the mill Whirlpool refrigerator door gasket. Our bill was a whopping $430! And they said the part cost $140. Geesh. I'm not sure who owns this company now, but we will not be using them any longer. And that is sad after a 24 year relationship.

Professional. Responded quickly. Knowledgeable. Personable. Reasonably priced. Thumbs up!read more

I really appreciated the same day service. He was able to repair my washer in about 15 minutes…read more I'll definitely call Trindale first the next time I need a repair.

Recently used Brown's Appliance service definitely pleased with the prompt service call... service…read moreperson was friendly, courteous and informative.... Will use again if needed

Great job, very professional and reasonable price. Checked out my dryer and gave me options. …read more Decided to repair all parts to keep things running properly.

SO thankful to have found Davie Major Appliance Repair. My dryer stopped working on Sunday, I…read morereached out on their website, they called me first thing Monday and had my dryer fixed shortly after lunch on Monday! Dylan was great and I appreciate their help so much, and it was way more affordable than I expected! (I had no idea what to expect) Will definitely use them again.

I used Davie Major Appliance Repair for a Samsung refrigerator, ice maker issues. Just a side…read morenote, do not buy Samsung appliances. They may make great phones and TVs, but their microwaves and refrigerators suck. I have had nothing but issues with their appliances. It was easy to schedule the appointment by phone. Mike showed up during the window stated and quickly diagnosed the issue. He got the ice maker going temporarily then ordered a replacement part. The part came within a few days and Mike came back out and replaced it. I found Davie Major Appliance Repair to be professional and reasonable on the repair price. Mike is a very honest and friendly guy. Mike emailed me the invoice, which was itemized. This is a local and family run company. I can highly recommend.

Absolutely outstanding! 5 stars? How about 7? Responsive, caring, communicative, does it right!…read more Was struggling for weeks with an extended arranty repair on an LG side-by-side refrigerator until these folks got involved. Tpo notch customer service. Professional. Called when said would, arrived on time. More than willing to take and return calls and even reached out directly to the warranty company. They've earned all our future business.

We contacted John Michael & Associates because they are an authorized repair provider for our LG…read morerefrigerator. The service was outstanding. Options and costs were explained clearly and were reasonable. They called when they said they would, showed up on time for their appointment with us, and were courteous. They were honest about the problems they see with refrigerators like ours and helped us to know what information to provide to LG in order to obtain warranty service. We will definitely call them again if we need work on products they service, whether or not under warranty.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.