Wish I could leave ZERO STARS! Dawn is absolutely rude. We were charged extra $150 for dropping some supplies for our party in the room 15 minutes early when there was no one to be found anywhere. and no event was before ours and we had requested to add extra time and that was denied. Dawn showed up 15 minutes after we dropped our boxes and yelled at us to evacuate and then as we got to the bottom of the stairs as it was now the time we could enter, let us back up. No restrooms upstair, no sink or any type of kitchen sink, no elevator except one for wheelchairs and it was absolutely hotter than hell. also don't leave a crumb or one chair a centimeter out of place or you will be charged even though whenever the last event was thrown clearly left balloons and garbage! way to ruin a very special day!! read more