Justin showed up early, assembled my bike, provided information on the derailer and left in under…read moretwo hours. He did a great job for his pre-job stated fee. I would use him for any follow-up repairs or maintenance.

Hands down the best bike shop in the area. The team is so kind and knowledgeable, which helps make…read morethe sometimes overwhelming world of cycling feel much more digestible. They also host group rides and really do care about building a true community of cycling.

The team at this Lake Norman Trek store in Mooresville is The BEST!!…read more Fast, friendly and service with a smile! I told the manager to treat him to lunch he was so fast!!

If your looking for a good used bike. This is the place to go. The owners are super friendly and…read morehelpful. Everyone in the shop will offer you a hand in fixing your bicycle or maybe offering you a opportunity to just build a like new bike for you to enjoy. They are open a few days a week & have a great location near downtown Salisbury.

This business has a very charitable business model. The people are very friendly and helpful. They…read morealways make themselves available when you have questions.

Seriously great! I noticed that the petals weren't working with the wheels on a Sunday afternoon,…read moreand all the other places were closed. I called the bike medics immediately, and they got back to me within an hour. They were patient with my questions and concerns, and they gave me a reasonable quote as well as an explanation of what I could expect. They were able to accommodate my schedule on a Sunday afternoon ( I got lucky on such short notice: if they're busy, they're busy! No big deal) with little hassle. After Andrew was done with my bike, he explained everything that he had done, which included advice for when I should get wheels change, maintenance, all that stuff. I had no idea! My bike rides super smoothly now! I cannot stress enough how Andrew genuinely seems to enjoy his work and that he's great with sharing his wealth of knowledge! I'm going to go to them in the future with all my stuff!

Andrew and his team are bike angels! I purchased my very…read morefirst mountain bike off Let-go and didn't realize all the little issues it had and hardware that was missing. After going to a few bike stores about the problems it had, everywhere wanted to charge me a ton and said they couldn't help me on parts. I felt so down in the dumps about my purchase but he kept my spirits up AND fixed all the little issues it had. He is a wonderful down-to-Earth spirit and I'm so happy to have been able to work with you. Thanks so much y'all

My wife bought me an ebike for my birthday and it turns out it was damaged - the front sprocket was…read morebent and it wouldn't hold the chain. Annoying and I had taken it to a bike shop in New England who said they'd have to order a replacement. Nope, that won't work. Today, I brought it in to Charlotte Cycles and the dude just... fixed it. Put it up on the rack, whipped out a wrench and basically, manhandled the sprocket back into alignment. What? You can do that? And then, he tightened the brakes and made sure the rest of the bike was in good shape, even adding air to the tires. "What do I owe you?" "Nothing. Just come back to us when you need service." That's amazingly good service and there is no doubt that I will be back for anything I need for the bike. Wow! [Review 18115 overall - 3326 in North Carolina - 1637 of 2022.]

First time visiting and I will surely be back. I love supporting local businesses that have amazing…read morecustomer service. Went in for cycling shoes and got exactly what I needed. My cleats were installed, I was shown how to use the shoes and expertly fitted. They have a huge selection of bikes and very knowledgeable. I will surely be back.

Outstanding and high-quality customer service. My back wheel V brakes' pads weren't working…read morecorrectly, rubbing and sticking. Mark Yorio store manager was able to correct within a few minutes. No charge- very appreciated and unexpected. I then went for a ride on mallard creek bike trail. Got a flat back tire within 10 minutes. Went back to giant University city bike shop and without any hesitation Chandler Woody repaired it immediately. Great job. Their service and attention to detail is amazing Positive attitude and friendly. They're busy but maintain a professional and caring demeanor. They have special instructions on the front door related to the coronavirus for customers. Very conscientious and take Precautionary measures to ensure customers are greeted outside - maintaining social distancing Highly recommended. Excellent service -

My bike is finally running properly. I changed my front brakes myself but I would either have it…read moretoo loose or too tight. My brakes are working fine now and they also fixed my seat. I got the basic tune up package from $50.

Great service and they had the part I needed! I watched them help an older woman, very well!read more

These folks are great. Outstanding service and very friendly. Been going there for years. Highly…read morerecommend.

The is a great place where you can find excellent opportunities to purchase gently used bikes that…read morehave been restored with care for a good price. The staff here are friendly and knowledgeable about bikes and have a good variety to fit any type of need. I highly recommend them if you're looking for bikes for any type of situation.

The Charlotte Recyclery is really not a safe environment for small children being left alone…read morewithout their guardians present. Bicycles are donated by total stranger's and sometimes we don't know the hidden illegal substances that are left behind. Bicycles they sell staff doesn't check them thoroughly. Hidden drugs are a concern in my mind because I was doing a tear down on my bicycle and I found white powder illegal drugs inside of the handlebars when I was changing my my handlebar grips. The restroom is usually dirty. The sink they constantly wash bicycle grease down it. Customers never know what kind of chemicals are left on the bicycles that are donated those chemicals can be dangerous to touch. Bicycles here can usually be stolen we never know where the bicycles come from. People's personal information such as their names are on a sign up sheet up front for anyone to access. They really don't use a filing cabinet for your names and addresses. The employees are shady around young children and I just don't care to be a part of the environment any longer.

I had a wonderful experience buying a new gravel bike here. The staff was very experienced and…read moreknowledgeable and helped me find the perfect bike.

Very helpful! Helped me get a new bike and set the entire thing up pretty fast! All of the workers…read moreare really nice and helpful when you need it!

Roland and the crew are top notch in all categories. Service, bike and merchandise selection,…read moreadvice, you name it. Very well-stocked in brands like Vittoria, Lezyne, Tifosi, Skratch, and Look. Also, a Boyd Wheels dealer. I can't say enough kind words about Charlotte's oldest family owned bike shop.

The people I talked to, both on the phone and in person were courteous, friendly and expert. The…read moreperson I spoke to over the phone knew immediatley what size bike I needed based on my height and checked the manufacurer's site for availability. I decided to visit the shop since I had some questions about the bike. I ordered the bike on Tuesday, it was ready on Friday and I picked it up on Saturday. I especially liked their website where they list all of the bikes available by manufacturer and type (i.e. mountain, road, hybrid, etc.) I was able to pick out the bike I wanted and the price I paid was the MSRP on the website - no markup; and the price included assembly. I also get a free tuneup within 3 months of the purchase. Also, my receipt says that new bikes come with a lifetime adjustment package, which includes adjustments on gears, brakes, wheel alignment, etc. Overall it was a very pleasant experience and I would recommend the shop to anyone looking to buy a new bicycle or have their old one tuned.