On an older bike we had a repair to be done and they were very knowledgeable and helpful and fixed…read moreit fast while I waited. Previously, Jesus was very helpful with getting me the right fit for a new bike too. I highly recommend them for great service!

What a gem!!! Right gear has everything you need for any bike, old or new! He takes the time to…read morefind parts for "blast from the past" bikes and can make recommendations to solve any biking needs! Love the attention to detail and care to COVID precautions. Skip the big box stores and stop in here! You won't regret it!

Been here a few times now. Honestly I typically write off most bike stores as places where, not…read moregonna sugar coat it, lots of those douchey hardcore road bikers hang out and work. (You know, the ones that don't wave when they pass another cyclist on the road. Yeah those guys.) But when you give the people the idea that you're a true cyclist and that you at least care about the subject material, they can be surprisingly quite helpful and friendly. The first time I came in here one clerk talked and talked about all the local area rides, races and such and you could tell he was a true lover of cycling. He was good for filling my friend and I in on whatever we needed to know. We aren't hardcore road cyclists but we build our own bikes and he was great with helping us find out about parts and accessories. Another time I came in to buy a freewheel cog and even though they didn't know exactly what I was looking for, they pulled down a box of unusual things and let me dig through it. Depending on what you get the prices can be okay, but generally speaking, and as it is a TREK store, the prices are gonna be quite high even when compared to more modest (less flaunting) bike shops. So in terms of staff friendliness and helpfulness, this place definitely wins out.

Ok some I'm new to this bike thing and I'm only visiting Trek Bicycle to get fitted for a bike and…read moreprice hybrid bikes. We waited for awhile to be acknowledge but the 2 workers were helping someone but they never took their focus off of them until those customers left. So anyway the guy asked if anyone had been helping us I replied no and explained I was looking to get fitted for a bike and he did show me 2 bikes and even let me test drive them in the parking lot. He concluded that I needed a medium size hybrid but the bikes were wayyyyyy out my price range so we looked at a used bike also and it rode well but I rather keep Looking before I buy a used bike. The guy was helpful once he acknowledged us but Trek bicycle is has hefty price tags for bikes so be aware, they also repair bikes so that's good to know.

I'm 60 and I average 50 miles a week on a hybrid. Lately, I have had a lot of arm and sit bone…read morepain. Wendy's assessment and changes to my seat and handlebars immediately gave me relief on the pain and I'm able to enjoy my rides a lot more and rebound faster. She was very professional and really knew her trade. Highly recommended!

Professional Bike Fit Wendy is very professional and…read morepleasant and loves her work. She was prompt and concise and took alot of pride and payed close attention to me as I walked and move around the bike and on the bike. She is very knowledgeable about your anatomy and how it works with your bike. She looked at my shoes'. cleats position and condition, and my feet. She asked alot of questions off and on the bike as to my feel. Any adjustment was followed by questions. She studies the rider. She uses technology only for a baseline or to provide measurements and used her knowledge of body mechanics and physiology to make changes to the bike. Now the part I loved the best, she also knows the ME parts that need to change: Healing, flexibility and strength wise to get me where I want to be. She just didnt fit the bike to where I am comfortable but yet somewhere in the middle of where I want to be and what I can tolerate with my present fitness and flexibility level. Wendy is truly a gift to this sport and pleasure to meet her. Looking forward to working with her in the future.

First time in Mooresville and needed a bike rental. Travis Beam the owner helped me out and also…read moretold me where some cool trails are. highly recommended with their customer service and prices

Great staff at this shop. Very knowledgeable, friendly, professional and helpful. No pushy sales…read moretactics at all. They want to get you the quality gear you need that will keep you happy and keep you peddling. Highly recommend!

We stopped in here recently to take a look at mountain bikes. This is a new hobby for me and I…read morewasn't quite sure what to expect. John was helpful and knowledgeable. He was patient when I asked questions and took the time to explain everything to me. I wound up purchasing a Marin and he showed me how to adjust the seat and where it needs to be and all the basics. Besides bikes, they had a large variety of accessories including gloves, helmets, riding shirts and shorts, etc. This is a full service bike shop and my husband already scheduled a time to bring his bike in for a tune up.

With my friend in town from Raleigh, we were trying to figure out interesting ways to meander the…read morecity. I had a bike. He, obviously, did not carry one with him into Charlotte. I knew that there was a B-Cycle nearby, so of course we checked it out. To be fair, I rented one as well and was pleasantly surprised at how comfortable the bikes were. I didn't need the basket, but I'm sure it would prove useful depending on your daily activities. The price is right and the locations are plenty, giving you the opportunity to travel around the neighborhoods you know and love. We were able to go from uptown down Sugar Creek Greenway and into Freedom park and even a little bit past that easily. There's always availability and the bikes are well maintained. Would suggest this to everyone.

I signed up for an annual membership with Charlotte B-cycle immediately upon moving to the Queen…read moreCity from NYC. I didn't have a car yet, and I loved the idea of commuting to work via bike. But- having lived in a small apartment in NYC, I didn't own a bike either! Charlotte B-cycle has consistently come through for me. I pick up a clean, tuned up bike in the morning in Freedom Park and drop it off right outside my office door at Two Wells Fargo on Tryon. Every evening, I come out and do the same in reverse- riding back along the the Sugar Creek Greenway. How many people can say they love their commute?! I sure can- thank you Charlotte B-cycle!

Justin showed up early, assembled my bike, provided information on the derailer and left in under…read moretwo hours. He did a great job for his pre-job stated fee. I would use him for any follow-up repairs or maintenance.

Eric and Edwin have always done a great job assisting me in my purchases and my fitting for a…read morebicycle and their service is top notch as well! They have a nice selection of bicycles and the value and prices are very competitive! Great job fellows!

Once again... this place is a joke. I have had a lawyer reach out and have had ZERO response…read more Please, for the love of everything you have, do not bring your bike here or purchase a bike here. You will get trash and have your bike worked on with zero clue of how to fix anything.