My specialized E-bike was skipping gears. The owner test rode my bike and knew what needed to be…read morereplaced. He replaced the worn parts while I waited. The parts were in stock which was great. Customer service was A+. Highly recommend this shop.

Mark and Evan are both very knowledgeable and helpful with whatever bike questions or concerns you…read moremay have. I have been going to this shop for 10+ years and have never been disappointed. I've purchased 5+ bikes as well as wheel builds and bike modifications and maintenance.

Located next to the Antiquity Trail, you can connect to several others for 8 miles out and back…read more The store owner Grace was super knowledgeable about gave us great instructions and a route to follow. Grace even loaned us her personal bike so the wife and I could both have a bike. The trail is a lot of fun and the e-bikes made it a great ride. We had a blast!

Nice wonderful people Explains everything to you and spend time with you answering questions.read more

These guys know what they're doing. My son's bike was from Academy Sports and the chain kept…read morefalling off despite being new. At Spirited Cyclist, they basically rebuilt the bike and there haven't been any problems since. Also... The people that work here are super laidback and don't talk down to you based on their knowledge of their craft/hobby. Furthermore, you can drink a beer if you're waiting for your bike. Prices are fair. If you live in the area and you're looking to get your bicycle fixed--or you're looking to buy a quality bike--this is the place to go.

Fantastic little local bike shop. They even have beer on tap! They have bikes, bike accessories,…read moreand great employees. Right before COVID hit with a vengeance, we came in to get my kids new bike helmets. They spent at least 20 minutes with us, picking out helmets and making sure they fit my little ones' heads perfectly. They offer repair services, too. This is the place to visit for all of your biking needs.

Been here a few times now. Honestly I typically write off most bike stores as places where, not…read moregonna sugar coat it, lots of those douchey hardcore road bikers hang out and work. (You know, the ones that don't wave when they pass another cyclist on the road. Yeah those guys.) But when you give the people the idea that you're a true cyclist and that you at least care about the subject material, they can be surprisingly quite helpful and friendly. The first time I came in here one clerk talked and talked about all the local area rides, races and such and you could tell he was a true lover of cycling. He was good for filling my friend and I in on whatever we needed to know. We aren't hardcore road cyclists but we build our own bikes and he was great with helping us find out about parts and accessories. Another time I came in to buy a freewheel cog and even though they didn't know exactly what I was looking for, they pulled down a box of unusual things and let me dig through it. Depending on what you get the prices can be okay, but generally speaking, and as it is a TREK store, the prices are gonna be quite high even when compared to more modest (less flaunting) bike shops. So in terms of staff friendliness and helpfulness, this place definitely wins out.

Ok some I'm new to this bike thing and I'm only visiting Trek Bicycle to get fitted for a bike and…read moreprice hybrid bikes. We waited for awhile to be acknowledge but the 2 workers were helping someone but they never took their focus off of them until those customers left. So anyway the guy asked if anyone had been helping us I replied no and explained I was looking to get fitted for a bike and he did show me 2 bikes and even let me test drive them in the parking lot. He concluded that I needed a medium size hybrid but the bikes were wayyyyyy out my price range so we looked at a used bike also and it rode well but I rather keep Looking before I buy a used bike. The guy was helpful once he acknowledged us but Trek bicycle is has hefty price tags for bikes so be aware, they also repair bikes so that's good to know.

The customer service here is terrible. I had a soccer issued coupon, where dick's is a sponsor to…read morethem. It was not expired. And there was not even an expiration date on the coupon. The staff would not use it and told me it was expired. This is bull crap. So I put my stuff back and will go somewhere else. Calling the corporate office as well.

A Dicks Sporting Goods with literally ZERO fishing inventory…read more.. And this location is probably closest Dicks store they have to Lake Norman.. Need I say more? I think not. RIP Dicks (lol)

Great and quick service on my e bike. I had a shelf fall on…read moreit and everything was a little out of wack- broke kick stand and mirror off, along with needing just general service and breaks checked. We took it in they said it would be maybe a week. The next day that had it all back together, new kickstand and mirror installed everything back in order and I was back in business. Customer Service was Excellent and price was very reasonable. Highly recommend supporting this small business!

If I could give this place more stars, I would. I bought an adult tricycle off Amazon and had no…read moreidea what I was doing. They had it fixed up and ready to go in about 20 minutes, and the price was extremely fair. Super helpful, honest, and efficient. I won't go anywhere else for bike problems.

Nice easy-moderate path. Some bikers occasionally but not too bad on a beautiful Saturday afternoon.read more

This 200 acre park is perfect for communing with nature. Or walking through nature. Or riding your…read moremountain bike through nature. There is plenty of parking and several shady spots for a nice picnic or a rest. Trail condition report: http://www.tarheeltrailblazers.com/ Always hike with a friend! [Review 13412 overall, 731 of 2020.]

Our Sea-Doo was bought new from this dealership and serviced only by them. Late last summer the…read moreimpeller failed and it took on water, they charged us $2,100 for a repair (boil out procedure, new impeller, impeller shaft, seals) and claimed it was lake-tested afterwards -- it wasn't. Less than two minutes back on the water, the supercharger blew, sending shrapnel into the intercooler -- another $3,000+ repair. A certified tech I know later told me the engine wasn't fully cleared of water, likely causing the failure. It didn't end there. First time on the water this spring and an oil leak from a broken O-ring (their fault) causing a fourth trip to see them. All this and we rode it for less than an hour. The staff acts like they're doing you a favor fixing their own mistakes. The service manager Joie is unhelpful, and the GM, Susan Newsome, refused to speak with me. Incompetent service from top to bottom. Avoid this business.

Customer service at its finest at Lake Norman Powersports in Cornelius (not!)…read more My husband took our Can Am in Tuesday morning for a Wednesday appointment for oil/filter change, greasing, and inspection for a grinding noise when turning. When he went to pick it up today (Thursday) he was told the technician was "just finishing it up". After he paid the $576 bill, they brought it out and loaded on the trailer. While they were securing, my husband walked around and was looking at the grease fittings. Luckily, he knows what he is looking at and could tell that no greasing had been done. He went back into the office and told "Frank" that it had not been greased. He was told "oh you were a little early". Keep in mind, the appointment was Wednesday. The technician brought it back in, had it in for less than 10 minutes, and out the door it came again. Once again, the Can Am was loaded, and once again my husband walked around and looked. And, once again, he could tell at least one of the fittings had not been greased. After going back in and telling them the issue, they sent the tech back out with him. The tech immediately said "I greased all of the fittings on this", to which my husband (who was regrettably quite annoyed by now) pointed to one and said "does this f#$&ing fitting look greased?" The tech's response was "I guess I forgot one, and you're an a#$hole." Wow. Supposedly, the noise we hear is because both front axles need to be replaced to the cost of probably close to $800. Uh huh, right, and we are just going to bring it right back to have you do that. I told my husband he should check to make sure the oil really got changed.

My brother and I take annual "retreats" to different cities each year that include a private bike…read moretour. We have done nine different cities in US and Canada. This tour topped them all! Great guide -- informative, flexible, engaging... I could go on and on. We didn't choose to do the brunch part but peddled on to cover more terrain and she was totally amenable. I'd do it again in a heartbeat

From the owner: Bike, see the city, and brunch with us. We keep groups small, and follow CDC guidelines to reduce…read morethe spread of coronavirus. Need a bike? Rentals are available. Bike tours are one of the most recommended and fun ways to connect again in person. We explore murals, history, culture, and brunch!