Service was kind and all the toppings were full and available. They had a few flavors empty that we…read morewanted to try, and staff was very quick to fill them so we could enjoy. We don't have one of these at home so we were eager to try. We had a great experience

4/26/25 New owners are not keeping this location in good shape like the old owners. Sad! The…read morewindows, tables (inside and outside) and chairs are all filthy. Splotches of yogurt under almost every dispenser. All the serving utensils are sticky and the toppings were cross contaminated. There were 3 employees working and not one of them cleaned anything the whole time we were there...and there were no other customers there! We love Menchie's so much so this was really disappointing. I want the old owners back!!

Amazing Service and great cookies. Fast service and a great location. Nice and clean restaurant.read more

To preface, I'm not the biggest fan of Crumbl because other locations I've tried have been too…read moresweet. But I had a gift card and was pleasantly surprised with the desserts I got. The white chocolate raspberry cheesecake was so good with its chocolate cookie crust. It reminded me of the Cheesecake Factory. If this one comes on the menu again, I'll be purchasing it. I also enjoyed the hot chocolate cookie because it was soft and not too sweet. Unfortunately, the cookie butter one and the pecan chocolate chip ones were still too sweet for my liking. The screens made ordering super easy and efficient and the ladies showed me my desserts before officially packaging them up for me to take home so I could see how good they looked.

Love their vegan options! It's especially impressive that they have multiple types of vegan cookies…read moreso we really don't feel like we are missing out. And they even have one that's vegan/gluten free (it's still delicious, you wouldn't even realize). Convenient delivery or pickup options and late open hours mean you can basically have cookies whenever you want.

Cookie was as good as any store-bought cookie, yet super-pricey. I didn't order ice cream but…read moresomeone behind the counter was oddly concerned that customers might be deceived regarding ice cream color by their display of old ice cream on top of new ice cream after changing a tub. 1) Your (potential) customers are smarter than that and already understand how ice cream works. 2) If you're so worried about it don't display it that way. I was there for a cookie, and happened to make a comment about how vibrant their ice cream colors were. Apparently they don't like compliments. I did not sign up for an unnecessary lecture. I won't be back.

The bakery had the most incredible baked goods. The ham and cheese sandwich we purchased for lunch…read morewas much better than we expected. The bread was so good! The gentleman who rang up our items was cordial and efficient. We enjoyed eating at one of the many picnic tables in the back. It was quiet and cool with cloudy skies. 10/13/25

When they offer soups, chili, and hot foods this place is a 5/5! However, each time we have stopped…read moreby recently, there aren't any soup offerings. We once got a chili and corn chowder here that was genuine perfection. The baked goods are pretty good too! It's a quick grab and go type of service and has nice, light, refreshing items. There is a lot of outdoor seating that is very nice under trees! PLEASE bring back the soups!

(2/5) Honestly disappointed. The workers were rude and…read moreunwelcoming, no greeting, no smiles, just attitude. The place isn't even its own shop, it's tucked inside another business, which isn't clear at all. It should definitely be advertised outside like the rest of the shops. After we told them our order, they then told us to go pick the cupcake ourselves, then rang us up with zero personality. None of them seemed friendly, I hate to even think it, but we couldn't help but wonder if it was because we're Black. As for the cupcake? Disgusting. The only decent part was the icing. Definitely not coming back.

Extraordinary Cupcakes is one of my favorites. They're consistently yummy and always delivered to…read moreIlly on time. Thanks for your quality product and service!

They're out of business now so my opinion doesn't matter anymore. The place itself is in a great…read morespot on main street and the menu was fantastic BUT when we came in for business the lady was actually quite rude. We enjoyed what we had but she just didn't seem to want us in there and acted like she didn't want to be there at all.

THE BEST MOST UNIQUE PLACE EVER!! They are most sweetest the owners and they are so amazing bad ass…read moreand the ice cream and all cereal and toppings are AWESOME! Love it so much the theme is so cute and love the toys outside on the tables and I came for the first time during Easter weekend with my mother law and family and it so amazing incredible and so proud of them and they deserve award and they need to hire more more employees so they rest and re-energize so Important and the owner is SUPER WOMAN MOM! Deserves to award and appreciated so please spread the word and go get there unbelievable unique ice cream flavors and special toppings cereal if you are craving it go get some and please work for them full time they need more employees. The cereal plug is in this beautiful historic place with lots of shops and restaurants and absolutely so cute my all favorite ice cream/cereal heaven and I am coming back again and again again! I am addicted to the ice cream etc I want on here in Harrisonburg! It is perfect for all ages and relaxing environment and the owner is so special deserves a day off and she is most sweetest fun funny and touch cookie and her coworker is awesome and wonderful person. Thank you so much please come work here apply for a job full time and plus you might get a discount on ice cream etc. From Lauren

Cindy is a true professional! After reviewing many bakers…read moreto provide our wedding cake (and cupcakes), we were able to arrange everything from Texas for our perfect day in Virginia. Cindy was totally on point with communication, and very clear with the order details: seasonally available flavors, pricing, delivery time. She was gracious with providing a tasting for us, by proxy of my family members in town. The final product was amazing. We'd intentionally ordered plenty of extra cupcakes, and not one was left (including the gluten-free dozen!). It's now 2 weeks later, and our guests are still talking about how delicious that cake was. Thanks for everything, Cindy!

Cindy is a treasure! She made our wedding cake, then our 1st anniversary cake, and I just ordered…read more the cake for my parent's 40th anniversary party. It was death by chocolate, it was so rich and dense and beautiful, too! It was a hit and the flavor was amazing! She's so talented, I have seen several of her cakes at friend's weddings and she has nailed all different types of designs!

We ordered a Barbie cake for my daughter's 3rd birthday. They understood exactly what we were…read morelooking for and surprised us with the amazing birthday cake! My little girl was so happy with her Barbie cake and all the guests were very impressed with the cake as well. They used chocolate and strawberry flavor for each layer and everything on the cake was edible. We are absolutely happy with the cake and will definitely be ordering again next year! Very very recommended!