I was overwhelmed with trying to put together a Celebration of Life for my husband, who died of pancreatic cancer on Christmas Eve. He was an avid golfer, and also enjoyed fishing and general gatherings with our friends. He had so many friends, many of whom I had never met before! They came from NY, NJ, FL and the Midwest. I left most of it up to the catering service at Colonial Heritage. I really wanted a memorable carrot cake, decorated with a golf theme. My siblings and children were all searching, too. They eschewed grocery store bakeries, though. They were determined to have something made by a fulltime bakery. Time was getting short. I just couldn't get excited about the smaller bakeries, who seemed to make lots of cupcakes, and round cakes. I really wanted a sheet cake celebrating my husband's favorite activity, golf! I tried to contact several places, but couldn't connect, or commit. Finally, I contacted Publix.....I have tried a number of their bakery items, all drool worthy. I didn't get a response two days out, but my sister and I persisted, and the day before, we got a person willing to at least discuss what we wanted! They require 24 hours notice, which worked for us, but they had 100 cakes already promised; they needed extra time! Our event was 2:15 to 5 pm Saturday. We couldn't pick up until 4:00 pm! I actually volunteered to have my son pick it up earlier and decorate it himself.....a past skill learned working part time while going to school, but no dice. He picked it up at the appointed hour, and we watched our guests devour it, a full sheet cake! It was a smashing success, and absolutely the best tasting carrot cake I have ever had. Thank you, Publix, and my family and friends who helped us out! A full 5 stars! read more

great survive and amazing cookies. I love choosing these cookies for birthday parties,or when the family needs somewhere to go. as far as the cookiea, they are one of the best cookies our family has had. I love that they have different flavors every week for a variety. definitely recommend to everyone. the service is amazing as for they are all so kind and helpful. the store is very clean and the way they set it up makes it go by faster and it is such a clean store. read more

Clean restaurant, excellent customer service, and the cookies were exactly as they should be coming from this brand! My second time getting to enjoy a Snickerdoodle and it tasted just as it did the first time I tried it at a location in Maryland and fell in love! Kudos to the brand consistency! If you haven't tried them yet you definitely should! They have new flavors weekly, surprise flavors, and of course always available good ol classic chocolate chip!! read more

One of my go to spot for a sweet treat. Glad to see them in Williamsburg, since being introduce to them at the OBX, I would always make a few trips to Crumbl while at the OBX. Can't beat the daily fresh made to order variety selection they have to offer. It's a nice touch to have the recipe switch each week. So many options to try. read more

I went in fairly early on a Saturday morning for a pickup order and was greeted by the kindest young lady. She was quick to get my order to me and had a genuine smile and friendly personality. Sadly, that's so rare these days. My cookies were good and the service was great!! read more

SO good! We love their cookies and look forward every week to find out with a new flavors are going to be most of the time there's more than one flavor that we want to try every week which is just so dangerous for the waistline but oh so good. read more

the customer service was amazing I womild definitely recommend this location I don't remember the names of the employees but they were very helpful as it was my first time trying crumbl and they made sure I had the best experience possible read more

Not the friendliest place. Nobody said a word when I came in and placed my order but the service was quick and the cookies were tasty:) The store smells amazing and it looked super clean. I just wish they had been a bit more friendly. read more

Cookies are delicious. They are really sweet but big enjoy to cut into bite sizes. The store is always clean and inviting. I've only had one issue with an mobile order and the manager on staff corrected it without a problem. read more

These cookies are delicious. My family and I look forward to seeing the new flavors each week. Some are outstanding and delicious. Others are great. I haven't had a bad cookie yet. thanks for coming to Williamsburg. read more

Staff was friendly and helped us with our order. We have been to multiple Crumbl locations and the staff is always attentive. The Cookies we selected were awesome and the place was spotless at our 8:30 pm visit. read more

Best cookies ever. They have a nice selection the warm cookies I've got cold cookies. You can warm them up at home. They last days at home overall the cookies and the cleanliness of the facility is amazing. read more

amazing the service is great and everyone it so nice i love the look in there its very modern and nice the pink is so perfect the cookies are always awesome the new flavors are always so creative read more

Cookie is dense, flavorful, rich and satisfying. I didn't quite like the sea salt in the chocolate chip version I had, but when I shook off as much of the excess as I could, I enjoyed the rest. read more

love the peach cobbler! 10/10 must must must try again. also key lime pie and the air plane cookie one then cookies and cream in that order. Service was top tiER. and Ambiance was to die for. read more

Greatest cookies I ever tasted I will only buy cookies from crumbl. My favorite cookies are chocolate Chip and oatmeal raisins. My cookies are Alway fresh and hot with warm customer service read more

The food is definitely top tier and so is the service the atmosphere is also great everything looks so clean and pretty. The cookies are like something else and you cant get any better read more

Love this place the cookies are always AMAZING and the people are always friendly. Never had a bad experience at any of the stores and the stores are very neat and clean. read more

Great cookies! Great customer service! Quick delivery. Fresh out of the oven! Ordering in the app is easy. I like the drive up and they bring your order out to you. read more