This is one the the cutest shops! Super unique things and inventory is always changing, bought a…read moresuper cute plaid blanket, the owner is super sweet!

Rude snobby staff and the owner Mary Lauer seems to enjoy profiting from the misfortune of…read morecustomers who suffer from paying way too much money for goods at this store as well as oh baby her other store! Horrible customer service and terrible return exchange policies which show how LITTLE they actually care about their customers.

Rude, calloused not what I expected. Had questions about a design inquiry and felt incredibly…read moreuninvited. I took my business elsewhere water street is saturated with interior designers with way better costumer service and care. I believe Que Sera is going out of business after their close out sale

I have unintentionally been gatekeeping BoxDrop…read more We have been to BoxDrop twice and both times we were extremely impressed. The store is run by a family who care about their customers & will look out for them. This place is a huge warehouse full of couches, living room furniture, beds, tables, and more. The stock on the floor is all brand new and at outlet pricing -- their stock fluctuates and is never guaranteed, so if you like something you better pick it up! You can check their facebook to do a little browsing but I highly recommend coming in to browse and sit in the furniture before you make a decision. One thing that really sold us on this place was the financing that was offered. It's something like 100 days with no extra fees to pay off your furniture -- after that marked date there's a pretty big markup. Here's the really nice part: the guy who owns the place will help you figure out if the piece you're looking at financing is a good financial move for you. He'll help you calculate what your monthly payments would work out to be and even advises you not to buy something if you can't pay it off within the time before the extra markup kicks in. You can tell that he cares about the customers and wants them to have a good experience. I appreciate that SO MUCH. We love our couch and actually just paid it off this week. It fits perfectly in our house - the store has measuring tape for you to borrow - and really elevates our living room. We paid probably $60-$80 for delivery from this location to St Louis Park. It was a no brainer. Delivery setup was easy and speedy. Just keep in mind that all sales are final and that their stock is here today and gone tomorrow!

From the owner: BoxDrop Chanhassen, MN is a locally-owned and operated clearance center dedicated to serving our…read morecommunity with several nationally recognized Mattress & Furniture brands. Our unique model allows our customers to purchase inventory 40-70% Off Retail Value due to our low overhead, and at the same time provide a higher quality product and a better experience. Here you will find: Inner Spring & Economy, Pillow Top, Foam & Memory Foam, Hybrids, Adjustables and more, including non-traditional sizes! Everything is new in plastic and we carry Name Brands such as: Beautyrest, Royal Heritage, Sapphire Sleep, Albany, Hughes, Parker House, Steve Silver, and more. Come see us today and save hundreds on your next mattress, sofa, sectionals and more!

Chazin staged my house to sell. They did an amazing job and it sold…read morequickly. Now, I am using them to furnish our new home!

Steffany and her team are top notch. They have an extensive assortment of furniture and…read moreaccessories - in stock. Whatever your style - you can find your look. The home we purchased was staged by Chazin and we loved the look and furniture. I recently needed to find a couch quickly for our basement - Hannah found me a couch instantly and it was delivered in 24 hours. Where else can you find people who care that much and are willing to help. They are the best!!

I love this place! Amazing finds and for a great cause! I've never purchased any second hand…read morefurniture but their clothing selection is good! Often have brands like Agolde, Paige, and z supply! Staff is really friendly and helpful.

The items that you will find at the Hope Chest will amaze you! The vast majority of the items that…read morewill shop are BRAND NEW. From new designer clothing to new designer home furnishings & furniture you will not be disappointed. The prices are reflected in the quality of the items that you will find at the Hope Chest. The used items that you will find are well above average in both quality and pricing (you DO get what you pay for at the HC). I enjoy stopping in and just taking a walk around the store, it is very clean laid out and tranquil. Do yourself a favor and stop in for a look see for yourself, you won't be disappointed unless you are expecting typical thrift store items and pricing. This is not the typical Goodwill, thrift store by any means.

some of the items were overly expensive and the selection wasn't my style. they had a very big…read morejewelry selection though which was nice

I expected more product on the shelf and was surprised by the high prices. I had heard such great…read morethings about the store so was surprised. Staff was nice and helpful. Organization of store didn't make a lot of sense. And things were more than "gently" used. Many things were priced close to what you can get things new "on sale". I won't be back.

Absolute worst customer service experience I have ever had. The furniture is lovely, but the high…read moreprice is not worth the nightmare of dealing with the staff once you've made your purchase. I ordered a sofa that was delayed over 8 months (a combination of covid delays and my order being lost somewhere between the store and the manufacturer), but that is not what was so disappointing. The staff never proactively called me - I had to call multiple times each month to follow up on my order and was only told to "be patient." There never seemed to be a sense of urgency to try and find out what was actually going on with my order. Then, when I expressed my frustration with the sales team after the wrong item was delivered (after 7.5 months of waiting), they were defensive, angry, and accused me of calling them liars. Will not ever be shopping with them again and I have already warned my friends and family members away from them.

I stopped into the store looking for some chairs, the sales woman was friendly and knowledgeable,…read moreshe found exactly what I wanted,great customer service,I will definitely buy them from the store! I loved all he custom choices.All the furniture had a high end design look,without the markup!

I love the shop! It has beautiful, unique, one-of-a-kind pieces of furniture and home accessories!read more

I walked into the empty store and the woman working, who I assume is the owner, did not say a word…read moreto me and my husband. We were looking at dining tables, she walked by us multiple times and she never asked if we needed any help. I had to seek her out to ask a question, she answered it and walked away. There was a set we were interested in and she just stood at the counter 100 feet away from us and never approached us. She clearly did not want to make a sale today. Terrible service for a small business. They clearly are not interested in selling furniture so don't bother going there.

I frequent this thrift several times a month to see what new goods I can find and potentially save…read morefrom the landfill! I really appreciate that they run sales throughout the entire week vs just one or two days a week. The staff is always really nice, and in general the pricing is pretty fair. I've found some treasures here and will continue to visit to see what comes in!

A phenomenal thrift store and one of the few to *actually* still have thrift store prices. It's a…read morecozy little place with a great selection of goodies, and 99¢ DVDs if you're a collector like I am! I got a gorgeous leather belt that I will cherish for years to come. Their story and mission is worth the extra time to read about: these folx do good work in the community.