Throughout the years, I have done several things to improve myself. This lens replacement surgery…read morewas probably the best decision I've made! I first found out about the procedure from Ariana Smith who works at Clearsight Plano, Texas. She was very informative and helped me a lot! My surgery was performed in May 2025. I have been readers free since! I love the freeing effect it has on my self confidence when I don't have to make sure I have readers in order to see. Dr Anna was the best! I highly recommend Clearsight Plano, Texas!

I can't say enough about this amazing place. From the time I walked in for my consultation to time…read moreI had my most recent post-op appointment, I've been so overjoyed. This was the best investment I have ever made. After wearing glasses and contacts and sometimes glasses OVER my multifocal contacts, I made the decision to get the Custom Lens Replacement procedure. It was short, painless and now I can SEE!!!! If you have ever considered corrective surgery for your eyes, please give them a call. They treat you like family and I love them all. Thank you Dr Anna for changing my LIFE!!!

They are very good and they care and the staff members are friendly. I have been going to them for…read moreabout three years now and I must admit I love it. and the place is clean.

I went to this Allen office for an eye exam. The exam was done by a young lady who has a lot of…read moretatoos on both of her arms. The service was so-so, but that was not the real issue. The real issue was optical prescription. I took it to Costco to make lens. Upon receiving the new lens, my vision became a lot worse because my left eye could barely see anything. Opticians at Costco suggested me to go back to Key Whitman for an re-exam. The second time I had the same lady (not sure if she was a licensed optometrist). The exam equipment was ill prepared. The chart was not even in the center of my view. We struggled a lot with the machine to get through the exam. I took the new prescription to Costco. The optician saw the results and told me that it was impossible that two exams would yield such different results within 10 days timeframe. They strongly suggested me to get a second opinion from another optometrist. I later went to a new independent optometrist office, paid exam fee to get a new exam. This time, I noticed that in this other optometrist office, the service and equipment were day and night comparing to those at Key Whitman Allen office. Now I am wearing the new lens from the latest eye prescription and cannot be more happy with it.

Excelente mi experiencia, ya tengo un mes con mi cirugia y cada vez que pasa el tiempo mejora mucho…read moremas mi vision

I had LASIK Plus surgery about a year ago, and it is the worst decision I have ever made. My vision…read moreis significantly worse than it was before the procedure. After the first surgery, I developed a severe twitch in my right eye that I never had before. During a follow-up procedure, Dr. Joseph repeatedly yelled at me to stop my eye from twitching. That's extremely difficult to do, especially when the twitching started after the initial surgery. I felt the doctors were very unprofessional and dismissive of my concerns. This has been a stressful and disappointing experience, and I sincerely hope my eyes are not permanently damaged. I would not recommend going here.

This review is of a very serious nature…read more When one is dealing with the eyes -- certainly, heart and breathing issues, a return call is critical. Had attention be paid to allergies, my circumstance may have been different. Have elected not to single out my doctor, as this medical group has high marks. That being said, no return phone call after almost three days -- and facing a weekend, it's important to post. Even with an apology, I will not return.

Great practice! I see Dr Potts and he is the best! Kind, patient, answers all of your questions and…read morewhen I thanked him, he said it was his pleasure. So many great employees that are kind too.

Our ophthalmologist Dr. Dao recommended Lone Star Vision for our 5-year-olds glasses. I'm so glad…read moreshe did! Marcy was the best to work with. We are new to vision wear, our family does not wear any and did not know what to expect but Marcy made us feel great about the choices we made. I realized while sitting there how important it is to have qualified staff and she knew all of the answers to our questions and was able to make wonderful suggestions that made us feel at ease. I am so glad we visited and I definitely don't mind coming back here for any future needs! I so recommend them! MARCY, A BIG THANK YOU!!!

Lone Star Vision in Celina, TX…read more My family of four has been getting our annual vision and eyeglasses and sunglasses since 2017. Today I went for eyeglasses adjustment because my nose pads weren't symmetrical and one nose pad is touch my eyelid. Ricky one staff member came out to help me with it but only use an intimidating behavior to his satisfaction and convinced me that it seems perfect for him. I asked if he can use a tool instead of just his fingers for adjustment but Ricky insisted that his finger is a tool and the right tool. I felt my ears were so hot from high blood pressure and my stomach was cramping. It wasn't a good morning experience for an eyeglass adjustment.

Receptionist was rude! I did not feel welcomed there. I didn't have my co-pay and she said I can't…read morebe seen unless I pay first. I left and will not go back.

I had cataract surgery and haven't been able to see very well since, actually saw better prior to…read moresurgery. When I went back post op, was charged even though it was supposed to be part of the surgical fee. When I asked about it, I was told that I had a "bump" on the "other eye", so it wasn't considered post surgical. When I tried to dispute the charges I was asked to reschedule my appointment. The lady at the front desk was very rude. I'm in shock frankly as I work for Baylor and have never been treated poorly at a Baylor facility in the past.

I had cataract lens replacement surgery in both eyes a year ago. Results have been outstanding …read more The majority of staff and doctors at both the Plano location and the surgery center were all very good. I did not experience the long wait times or hard core sales tactics mentioned by some others..I was given options but no pressure to buy something I didn't need. The only negative was their finance guy who was completely useless and screwed up our application. Other than that I recommend this business for your eye care needs.

Dr. Lee needs to start her own practice. I would rate her a 5+ but the office management in Plano…read moreis a joke. I thought on the first visit it might just be a fluke that I was there for four hours, but then after having many follow up visits, I found this is the way the office is run. They consistently overbook ! Even if there for a five minute visit, plan to stay there two hours or more and then to be herded like cattle from room to room. I am saddened because I truly would love to see Dr. Lee, but I will not be going back to this practice that is run so inefficiently..

Brought my mom for her visit. Everything went perfectly and we felt comfortable and at ease. Grace…read morewas fantastic explaining everything so that we can schedule her surgery. When we checked out we met Eryn. She was so nice and welcoming. It was refreshing to see someone that was knowledgeable and really enjoyed her job. All I can say is Brooks Eye Associates is lucky I live out of town. I would have to steal some of their staff for my office.

OnExperience Review My overall experience with this eye…read moreclinic was disappointing and frustrating. From the very beginning, the process felt like being on a conveyor belt--shuffled from room to room, with a different technician each time, and very little personal attention. When it came time to meet the doctor to select my lens, I never received a clear breakdown of the options. Instead, I was given a handwritten note showing only the most expensive and the lowest- priced choices. I wasn't entirely sure what I was choosing but ended up selecting the most expensive option. The second eye surgery was delayed by a week, which pushed back the time I could start using the new lenses. I left the appointment without any instructions for a follow-up. When I called the office to confirm, I was given incorrect information. On my next visit, after going through the same conveyor belt process, a doctor I had not scheduled with examined me and said my eyes were too dry to proceed, requiring another reschedule. The scheduler then informed me there would be no availability for at least a week, possibly longer. By this point, I was very frustrated with the delays. During another appointment, I was not given any prescriptions or priority scheduling, even though the manager had previously said I would receive both. Several other things stood out: * There were no refreshments or snacks offered, despite positive reviews mentioning them. * There is a second waiting room, which I still do not understand the purpose of. * I was recommended to use Miabo eye drops, which my insurance did not cover and which cost nearly $900 for a small bottle. Overall, my experience was poor and left me feeling neglected as a patient. The entire process was disorganized, communication was unclear, and the costs were extremely high--around $9,000 in total. I want to share this so other patients are aware of what they might encounter. counter. Approximate Cost: $9,000 Final Opinion: I cannot recommend this clinic based on my experience. the initial evaluation, I felt like I was on a conveyor belt being shipped from room to room and never with the same technician. Then I was supposed to meet a doctor to choose the lens, he never showed te breakdown of the lens, instead he sent a hand written of my options the most expensive and the lowest, not sure what I had chosen.but I chose the most expensive. On the second eye surgery. I was rescheduled to another week, which extended the time of getting the lens up and working. I left with no instructions to come back. I called the office to see when I was to come back and was given wrong information. After the conveyor belt again, I went to a doctor's office. A person who I had not scheduled with showed up and started looking at my eyes and said we have to reschedule the appointment because my eyes were too dry, for one week. The scheduler said there was no chance for a week and it would be considerably later. I became quite agitated at this point as ''this was taking forever.'' Another appointment,after the evaluation, I was not today given prescriptions and no priority booking my appointment as I was told by the manager I would like address a couple of good reviews, there was no one passing out snacks, there is a second waiting room, which I still don't understand, and they wanted me on Miabo, eye drops, which my insurance did not cover, and the price was around $ 900.00 for a very small bottle. All this made me want to inform customers as this is obviously my opinion. The cost was about approximately $ 9000.00.

The best optometrist I've been to in years. Many many years. This location went above and beyond to…read moremake sure I was paying the best price. My vision insurance and health insurance were reviewed and a combination of the two were used to get the best price. Incredible. No one else has done that in my life. Also, no extra surprise costs that you get at some optometrist that are trying to nickel and dime you for all you have. An easy 5 stars. Solid exam where everything was explained. I'm very impressed.

I'm new to the area so I was looking for a new Optometrist. Dr. Mehta is nice, knowledgable and…read morevery good at his trade. The front desk manager, Jannet was incredibly helpful too. She confirmed with me that they take VSP insurance, even though it's not listed on their website. I went in for a contact eye exam and was out in 20 minutes. I will be going back. If you're looking for a new Optometrist, look no further.