4 stars for quality wool suits! Customer service at this location has gone down so rounding to 3…read morestars. I mean, the (not so) gentleman associate scolded my friend who asked another staff to assist when this one could not locate the item, implicating that he was nice and did not like we asked a second opinion. He practically made us so uncomfortable that we wanted to leave except that we were in the middle of checking out card already ran through, only waiting to get our items in the bag. How rude of him and he's in that industry, wow! I used to love coming here as an alternate for the retail store closer to my office in DC on Connecticut and the Outlet closer to my home but I have noticed new faces on staff at the Outlet location. I must say, they are not the usual helpful ones, aû contrairé that one associate was downright rude! It was compelling and so I dreaded this review but I have to! I hope our experience was an isolated one for I dare not ask for assistance next visit. I mean, a few items I like are incidentally polished BB!

I love the selection of timeless dresses for work and other daytime events. The dresses and shirt…read moresizes run on the smaller side and it's not made of stretchy material, which I appreciate. For people who wants clothes that aren't form fitting or for more business casual on the casual side should shop elsewhere. The store associates aren't always available for sizing or stock questions but one shouldn't have too much problems while there. The store signages are clear and the shelves are well stocked. I'm giving a 3-star today only because of uncomfortable air temperature inside the store. I would've otherwise stayed longer for browsing and purchasing.

I remember Jos A Bank being a high end place for men to shop, I have bought several suits here…read more Maybe it went south with the Men's Wearhouse merger, not high end. Arranged to rent tux for a wedding, did not go well. I was 10 minutes late in complete disclosure. Was told that the only person that handles rentals would be there with me shortly. So I browsed to kill some time, was not impressed with quality of what I saw. 35 minutes later, I left, I guess employee never returned.

Keeping it short and sweet:…read more I needed a suit for a wedding that was a month away at the time. This store location was able to price match a suit I found on their website for a lower price, get me fitted, and order the sizes of everything that I needed (since they weren't in stock at the time). I had my suit ready with plenty of time to spare, and the entire process was easy. I liked the suit too, which is a nice bonus! ;)

They always have simple, good material, and a little bit skinny clothes which I wanna wear…read moreeveryday. This store has many new arrival ones and doesn't have many clearance ones. Not crowded at all. Not many staffs following you impatiently.

My experience was much better this past Sunday than it was almost two years ago. While I didn't…read morecatch (and don't think I was told) the names of those working, everyone was friendly and helpful and made recommendations. The store had their doors open to let in the 60 degrees and sunshine on the last Sunday of February. The layout was clean, and the clothes were presented in the typical minimalist fashion that is Theory. I loved the updated collection, which was presented in coordinating sections. Items similar in material and color were presented together. In terms of purchasing, I usually go for dresses from Theory because it's easy and pairs well with items I already own. I tried on a couple but none stood out. On my way out, I decided I wanted to look for straight leg pants and asked for help in identifying them. After trying on the Rosel, I fell in love. It also helped that I agreed with the associates' assessments that I looked good in them. They made my 5'9 frame look leaner and longer, and it helped that an associate, maybe she was the manager, brought me heels to jack me up and make my silhouette stand out even more. I ended up getting a suit jacket to match, and again the associate who helped me and rung me up, helped here. She identified that the two button jacket looked better on me and helped with drawing attention to my small waist. The crowds started to build at Theory while I was there to the point that there was a line for the dressing room, but the associates kept things moving and tried to help when they could. During the checkout, I noticed an issue with the pants and got another 10% knocked off of them. They also had a section that I believe was 70% off but at that point, it was slim pickings in sizes, colors, and offerings. Everything else was 40% off the tag, which seems to include new arrival items. They also had leather bags for sale, which I didn't know they sold. Anyway, I walked out ever more confident that I finally own a real power suit.

The staff at Sid Mashburn are a joy to interact with. Whether I'm stopping in to pick up a pair of…read moresocks, or coming in for full-blown help trying to pick out an outfit for a wedding, I've been blown away by the professionalism of everyone here. They've found a great balance of providing value, without being overbearing. Oh, and the selection of items is great. It's a bit pricier than fast fashion, but worth every penny to have things that last! Highly recommend popping in if you're on the fence about whether or not it's for you.

Disappointed with the lack luster customer service one receives here...the service in the store got…read moreso bad (no one to even acknowledge you when you enter the store, let alone help you with anything) that I started to shop online only. Saturday 6/25/22 I purchased a pair of denim online and paid for 2 day air... on Monday 6/27/22 I receive communication from their customer service team that it would ship out that day, then Tuesday morning 6/28/22 I see an email that I had been refunded due to the fact that they no longer have the size I purchased, and they accidentally sold the pair that was supposed to be mine. No other explanation given or accommodation did they make. I would've given one star but I do like the products they make...but wow the store staff and the back end staff are REALLY bad.... beware

This location has very good clearance. We use our rewards and come here and shop just the…read moreclearance. Yesterday we paid $11 for for $450 of merchandise. :)

Custom shirt order really wasn't custom, even after a 3 week wait for my order. When I asked why…read morethey weren't taking more measurements than neck and sleeve length, they told me that they would do that when the shirts arrive. That seemed odd since I could have done that by just buying off the rack. When the "custom" shirts did river, the sleeve length was off by more than an inch. Now it's another three week wait to see if they get it right this time, plus additional time for the in store alterations. Not custom to me. What a shame. This used to be a really great store, but apparently no more. BTW, if you see a sale on their web site they no longer give that discount in store; full price there.

Sylvia was attentive, professional and efficient. Highly recommend her when arriving at the…read morelocation. Suggestions: have employees wear name tags to identify them. Have occupied/non occupied on dressing room doors.

My husband likes the Orvis inventory but going into the store makes him uncomfortable. He says he…read morefeels like he's being attacked. The sales people must be on commission. He tried to keep his head down and keep a low profile when he went there today. But a bell on the door rang and several sales people ran over to assist him. He wanted to look without having someone hover over him. All this to redeem a $25 coupon. Makes him wonder if it's worth it. :)

I've been to this location several times and the staff is always amazingly helpful, knowledgeable…read moreand very professional and willing to assist! I've taken a class here on fly tying, which was awesome... Scott has amazing patience and is a master at his craft! I came back recently to buy fly fishing gear of my own (as I used to use a guide's or friend's equipment) and got the best service and support in selecting all the items I needed to be fully outfitted! They also have some amazing and trendy, hi-quality clothing! This is my preferred Orvis location!! I highly suggest Orvis over Cabelas too!

Beautiful very clean and well managed store! Best kept secret in area - great inventory!read more

Lovely place to shop. I did have a bit of difficulty finding it, so I will let you know that is…read morebetween Atoka Properties (real estate office) and Nichols Hardware, on the same side of the street...that puts it just up and across the street from Maggies (Magnolias at the Mill, for those who don't know locals often call the restaurant "Maggies") The people working in the shop were so kind, the items for sale were very nice, and the prices were good. The shop is attractively arranged and well-kept. The only sign I saw was right on the door, with a Tree of Life. I had not been there before yesterday, but prefer it now to a couple of other such shops in Purcellville. It was worth finding, absolutely! I would not have known about it but for the advice of a local woman I came across in town. I have dropped off food donations for Tree of Life at a local Baptist Church in the past, but I did not know about this shop. I believe it's a nonprofit, helping those in need. So glad I stopped by! I was able to obtain a nice bag of items on my wish list.

Ignore the handful of unfair negative reviews, this store consistently delivers some of the finest…read moreclothing you'll find anywhere. When I was getting married last year, I searched everywhere and could only find something I loved here: a sport jacket and shirt that made me look and feel great on my wedding day. Since then I've lost about 40pounds, so I brought that same jacket back, along with a seven‑year‑old Brooks Brothers blazer, to have both pieces taken in. The staff tailored them flawlessly and even shortened a few shirt sleeves for me. While I was there, I purchased another sport jacket and a pair of trousers, and the fit and craftsmanship are outstanding. If you value long‑lasting quality over disposable fast fashion, visit this store... you'll be as satisfied as I am.

The worker had a very arrogant attitude, he did not help with what I came in for, nor answer my…read morequestion. Instead talked about the history of his family owning the store, and trying to persuade me away from the wedding attire I was looking for.