Once I tried the 12-inch Five Cheese Pizza I haven't felt the need to look any further. It's one of my favorite items to order and, yes, I eat the entire pizza myself. The Bleu Cheese Chips are a must have side for any meal. For the most part this location looks nice and has ample seating. Whichever table we choose has always been clean. Used tables get bused quickly after customers leave. The floor isn't always as clean and the men's restroom could use some work. The staff, although not overflowing with joy, are friendly and helpful. I must admit I've never had an issue with my food, so other than placing the order at the front counter, I haven't interacted with the staff much. Unfortunately, I really don't enjoy coming to this particular location. Each time I visit it is very busy and very loud. Every soccer mom and her 20 kids are all over the place. Expect to have kids running by your table and to wait at the self serve drink station. As I said there is ample seating, but it still becomes crowed and, for me, uncomfortable. read more

THE LOOP RESTAURANT - The awesomeness that is this magical blend of five cheeses. - Pizza Near Me - Saint Johns, Florida

It is becoming like a ritual now after dance class we head to The Loop for dinner. I am in love with their tomato bisque and order it every time we go. My entrees do change each visit but I feel like my favorite so far is the portobello mushroom melt, It is delicious. If you haven't been to The Loop it is definitely worth a visit. read more

Prices are sky high. Quality of the food is down. Food ordered wasn't made the way the menu described it, so not going back.

I enjoyed their burgers and onion rings. They were both big and juicey. I will be back to try other menu items.

While I have been a favorite of the Loop for over 10 years now, after my experience recently... I am not sure that I will make it back in. My food was served hard as a rock and I walked up to the counter, asked the girl at the register for her name, and let me say Madison is a great employee with exceptional customer service. To address the issue she asked her manager to come over and the way he spoke to both her and myself was beyond wrong. Don't want free food or anything like that out of this, just standing up for what's right. read more

I haven't been here since last year but I really wanted a cheeseburger! And it was delicious! And I also tried something different by getting my burger medium well and it wasn't bad at all. The milkshake was awesome and definitely worth the money because you really get a lot! I will definitely be coming back just maybe a different location. read more

THE LOOP RESTAURANT - All American cheeseburger with a vanilla shake - Pizza Near Me - Saint Johns, Florida

The Loop and bleu is my favorite meal and this time there was no reason not to indulge as they had bogo burgers! My friends and I arrived around 1 and we all Ordered burgers. We found our food to be delicious, and we indulged in blue cheese chips as an appetizer. I took my second burger to my husband and he was very pleased to eat it but the chips are not great reheated. I ended up drinking two drinks since the deal required a two drink purchase but hey who am I to deny the joys of sweet tea? read more

Like bleu cheese? This USED TO BE the place to go with blue cheese covering their fresh made potato chips and bleu cheese burger. EXCEPT, there's only one problem: this restaurant's employees and manager can't follow instructions. I asked for grilled onions on the burger but got raw onions. I brought it back to the counter and told the staff I ordered "grilled onions" and was told they'll remake the burger. 15 minutes later I'm brought be a blue cheese burger with grilled onions AND NO BLUE CHEESE. WTH??? By this time it's 30+ minutes into everyone's meal and they're nearly done. I asked to speak with a manager and a young girl responds "I'm the manager, what's the problem?" Not, "can I help you" but a pissy attitude "what's the problem?" I told her that everyone else has finished their meals and twice they've failed to make my burger as requested. I asked for a refund and she processed it. No "I'm sorry" or any offer at all. She told me my refund won't likely appear on my credit card for a day or two, turned and walked away. Pissy attitudes and smart ass responses will get only lousy online reviews here and on several other sites and a personal visit by me with this young lady's supervisor. This is NOT acceptable management or supervision of employees and this restaurant shoud be avoided! read more

The loop has always been one of our favorites. The food is not drop dead awesome but it is always good and the quality is very consistent. The salads are delicious especially when you add hot grilled chicken. The pizza is above average and the burgers are always tasty. If you are feeling decadent go for the blue cheese chips which are rich but very good. The staff is consistently good which says a lot in today's world of service. It's amazing that in all my trips to the this Loop I've not had any bad service. Great job and kudos to the staff. Please keep this up because service does make a difference. Finally, I will add that the bathrooms are always clean. This may seem like an obvious requirement but I can't tell you how many other places do not maintain their bathrooms appropriately. In this regard the Loop does a fine job. I can wash my hands and not worry about a filthy restroom. The Loop is a mainstay for us. Keep up the good work! read more

Used to be a great restaurant. The food quality has gone downhill for a while now. Everything is very lacking here.

One of the best burgers in Jacksonville! Somehow five guys has one all of these awards. A flatop does no justice to a burger when you press the life out of it. The counter staff was extremely welcoming and helpful with assisting me with my order. This was not the first time in here but with the new renovations it looks great. I ordered a great American Cheese burger medium with no tomatoes. The burger was on point with the temperature and seasoned perfectly. I love the fire grilled taste even though I think it's time for a bun upgrade. I recommend trying any of their burgers you will not be let down. read more

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Had to wait 30 minutes for a takeout order that had been called in. Restaurant was half full at best. Unlike the Southside Blvd Loop we used to visit, food here is mediocre and prepared without any apparent care. Still terrible. Indifferent customer service and mediocre food preparation, compared to other Loop locations. read more

Waited 30 minutes for 2 kids meals! Seriously!? There was just a bunch of teenagers working and hanging around counter. It wasn't busy at all! What is up?! Update: still the worst! Hire less teens that just stand around and hire cooks! The food is becoming worse and wait time is just unfathomable..: there can be hardly anyone in there and it's still 30 minutes or more to get kids burger and chicken tenders! Seriously! read more

I love the Loop. We used to go on a weekly basis. But we moved a year ago and this location is not the best. They frequently screw up your order and the food is not as good as other locations - over or under done chicken, burger inconsistently cooked. I was hoping we just caught it at a bad time but we've been enough to know it just is what it is. It's such a bummer but we keep coming back (not frequently) because my family loves the Loop and I'm always hoping this location will improve! read more

We have lived in Fruit Cove for years and love dining here! They have the best burgers around. We also love their Oreo milkshakes!

Great place for a blame broiled burger and awesome steak fries. Staff is helpful and you can eat outside

For almost a year this place has been filthy. Very noticeably sticky floors, tables and counter surfaces. Too many employees standing around not cleaning up, every time we visit. Get new management. read more

OK, so this is one of my favorite restaurants. Threes and I love it so much is because it's not only convenient but casual. It's a great place to meet with some friends. It is also a kind a classy place in the evening to meet with some important friends, if you catch my drift. In short, the food is good. The place is clean. It's just awesome! read more

This has to be the worst Cajun chicken sandwich I have ever had from this Loop. It was way way overcooked!! It was dry and hard. Inedible. Won't be back after this. read more

I used to love this Loop restaurant. Over the last several months it has gone steadily down hill. My go-to used to be the goat cheese salad. Well guess what they always forget...yep, the goat cheese. On top of that you never know if the young girl at the counter is going to be snarky, or just plain rude. The last time I went in and picked up our take out I told the girl I needed to check my order. She said they check it and I don't need to. Of course I did anyway, and when the salad dressing was missing she could barely bring herself to get it for me. It really sucks because there aren't enough good restaurants in Julington Creek. Now this Loop is just another one. read more

I took my kids here. Not really many healthy options and the food was overlooked and of poor quality. The staff was less then friendly. I don't recommend. read more

They serve raw hamburgers. This was after waiting 20 minutes for a cold burger. They also served up a cold kids pizza the 1st time around. The gorgonzola salad with chicken didn't come with dressing. The manager (who looked like a cook) didn't seem to care that he has lousy cooks that serve raw food, he did refund my money after scouring thru the register for my order. I advise anyone and everyone to go somewhere else for your lunch/dinner. I will never ever come here again.... read more

This is one of those good solid lunch places that you can always find something to enjoy. The concept is a fast casual hybrid because instead of the focus on disposable dishes like Chipotle and the like they have more of a restaurant feel with actual plates and silverware and a traditional kitchen set-up. I am a fan of the food. It's not special necessarily but it's solid and consistent. The burgers are well seasoned and the Chinese Chicken Salad is really flavorful. As far as I'm concerned this is a solid place to go on a lunch break during work and it would be a fine place to stop in for something on a weekend if you want to eat something with friends/family and not go home. The best part about this place is that it's quick and it's easy to get in and out of. The restaurant is clean and the staff have always been great to me too. read more

This is the biggest one ive ever been to so i was in amazement. The atmosphere was very laid back. I got a burger and it was so juicy. The fries were so-so and the soda machine was busted but the chocolate shake more than made up for that! read more

THE LOOP RESTAURANT - Chocolate Shake - Pizza Near Me - Saint Johns, Florida

The best shake I have ever put in my mouth...to die for!!!!! Very clean and friendly staff and fast service. The burgers are crazy good! I don't know how sonic makes it right next door. read more

Not really changing my mind about this place. I don't mind going to the counter and placing my order, but there is no need for us to get pagers when they're not so busy to pick up our order at the counter. They give you these large waiter-sized trays and ask you if you need anything else. This is my Third and final time. This isn't a buffet. This isn't quick service. This is pure laziness! I keep adding. The food is just ok. I don't think they actually make anything. The buns for the burgers and chicken sandwich are sad. They are sad, sad buns that are cheap and lifeless and don't add anything but take away from the overall taste. The floors are disgustingly dirty, filthy things that when I move my foot I thought something was on the bottom of my shoe. WILL NOT BE RETURNING read more

Now I remember eating here 10-11 years ago when we built a gas station across the street. This place hasn't changed one bit. I mean everything is like it was bolted down when they opened it. The tables are in the same place the fountain machine is in the same place. Even the flavors are in the same place. The food is also the same. I can get some pizzas and burgers and salads. The place was clean and nice inside. The young lady at the counter was nice and took my order and here's your number see ya. I went to go sit and wait for my food. It came out and my burger was pretty descent in all. It had everything I wanted and more. A little longer on the grill. Imagine that just for me they turned my med rare burger and made it well done. Yea just what I didn't want. So now the search continues to find a good lunch spot in Julington Creek. read more

THE LOOP RESTAURANT - The Cajun & jack burger with hips - Pizza Near Me - Saint Johns, Florida

We order through DoorDash, spending $75, and not only was the order screwed up, they also need to send their chef back to culinary school, or they served me food that was Spoiled. I say this because I ordered carmelized onions on my pizza and they taste like vinegar. I cannot comprehend how onions that are carmelized would taste like vinegar when they are made using onions and salt and then the cooking time. I'm wondering if they realize that onions that have gone bad are more dangerous than bad mayo. It can make you get food poisoning. I've ate at the loops all over Jacksonville and I've never had a bad experience until now after 16 years of patronizing you. read more

Today I ordered their fried fish sandwich. The size of one from McDonald's. With the side of fries on a Very stale bun was $11.99. In my opinion a major ripoff. read more

You can't go wrong with The Loop. The most notable menu items include: tomato bisque, bleu cheese chips, and milkshakes. Tomato bisque is great to get when you're not in the mood for a big meal, but still want something great. Bleu cheese chips are a must every visit to the loop. Whether you purchase them as an appetizer or a side, the chips always satisfy. The milkshakes are great, and they even give you an extra portion to share with someone, or drink yourself. read more

The burgers are tasty, but the service today left a lot to be desired. Placed an order over the phone and was told it would be ready in 15 minutes. I arrived on time and paid, but the order was not yet ready. I was asked to wait and they would call my name when the order was ready. No problem. I sat down on the bench and waited another 15 minutes or so before I asked about my order. Four girls were standing behind the counter chatting when I walked up to the counter. Sure enough, my order was packaged and sitting on the counter. The guy who told me to wait was nowhere to be seen. If I hadn't asked about the order, I would still be sitting on the bench waiting for my name to be called. The burgers were still warm (not hot), but the onion rings were room temp. and limp. I will think twice before ordering from The Loop again. read more

Had the BBQ bacon chicken sandwich, asked for no mayo got extra mayo asked for crisp bacon and instead got chewy chewy bacon, but most importantly the chicken itself was so wrong it reminded me of when I tried microwave chicken my friend said his was the same way like maybe they defrosted the chicken then cooked it but it had tough scary textured parts not good. read more

This location is awful! If you want good food go to another location. I have ordered to go from them twice now. Each time they mess it up. The staff can barely speak English or even understand you. Don't waste any money at this place. read more

I got a cajun salmon (without the buns and tomato) with broccoli on the side. It was quite delicious and i could tell it was made with quality. My two friends got a burger and tomato bisque. This restaurant always has great burgers and soup! the only thing is that it sometimes takes a while for them to get the food out. read more

Wanted to update. Nearly every time I've ordered the grilled chicken breast ( on top of a salad or on the sandwich) it has been under cooked. Also has a weird texture. I've stopped ordering the grilled chicken altogether now. Also this is the only loop location that has too much black soot on the bottom of their pizza. read more

This location just is not up to par to the others that I have been too. I have been here twice lately and I will never come back to this one. The server at the register barely acknowledged me and I had to speak first. She didn't even ask what I would like to order. Which is never a good impression when dealing with customers. I ordered the spicy cilantro chicken and my son got the kids pizza. We waited at least 20 mins and then they came out to tell us it'll be about 5 more minutes because they burnt our pizza. The server then asked if we wanted fries while we waited. Well, that never came. When our pizza came she then told us they didn't have any fries! None?? Then when we got our pizza, it tasted burnt. So not satisfied after a 2 hour workout session and starving. read more

The Loop has to be one of our favorite restaurants. This particular location is great, however, it's seems like the food quality is inconsistent. My favorite loop food is def the fries, but 80% of the time they come out brown and taste funny. One of the servers told me that they change the grease on Wednesday and that's the day they are good and fresh. Too bad we like to go on Monday nights! The spinach salad is wonderful and seems to always please. If they were consistent I would def give 5 stars! read more

My husband and I wanted a nice burger and this was his first visit to the Loop. I love this location. Very big-I've never seen a Loop so big. Many seating booths and tables. A lot of TV's in different location within the restaurant. I had the swiss mushroom burger (with added bacon) absolutely delicious and the blue cheese chips-amazing. My husband also had a burger and milkshake that he throughly enjoyed. We will definitely make another visit. read more

One of my families favorite to go dinner spots. Lately we have had a few Order errors which is why we took away a star but they always make it right! Great Tomato Bisque soup! Yummy milkshakes! read more

This is a exactly what I wanted when I searched for a pizza place. So good. Very kid friendly.