Food was amazing. Atmosphere was amazing. Overall cleanliness of the restaurant, it was great. read more

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The potato chips have a good flavor but the wait for them was almost 15 minutes. A couple came in after us, ordered a meal for each of them and their food came up first. How is that? The chips aren't even warm! read more

THE LOOP RESTAURANT - *Rosemary Potato Chips - Pizza Near Me - Jacksonville, Florida

The Loop is a wonderful spot for milkshakes, burgers and fries. I love that they have a nice outdoor patio at this location. A perfect lunch spot with your well behaved pups! We ordered a salad, a burger and fries. For dessert, my husband got a delicious cookies and cream milkshake. The Loop has one of the best milkshakes in my opinion and their dipping ranch is a must try. Their ranch is SO good and fresh tasting! A favorite spot for us as Jax Natives, especially this location since it's near the Ortega River. Parking is ample and the staff is always quick to serve! read more

THE LOOP RESTAURANT - Pizza Near Me - Jacksonville, Florida

worst customer service and my food was ready yet never was told and the girls up there are very rude doesn't help to have a system in place if it does get used read more

My family and I were in the Roosevelt area and everyone was craving something different. My daughter suggested The Loop. The food was pretty good and everything came out super fresh. The pinsa pizza is light and flavorful and mother said this was one of the best burgers she had. The food did take a minute to be made but it was for all the right reasons. The tables were cleaned and the booths are super spacious. You can tell this definitely a place the locals frequent. I wish there was more parking. Overall, we enjoyed dining here. read more

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First visit here, and the lunch time crowd was not bad. Really cool atmosphere. You order at the counter then have a seat, either inside or on their outdoor patio. When your buzzer goes off, go retrieve your food. I ordered the Bacon Cheddar Burger, and from the first bite, it was delicious. It wasn't overly seasoned, and it was tender and juicy with a fantastic bun. My co-worker had the Chicken Caesar Wrap, cut in half. While she enjoyed it, she did mention that one half of the wrap was rather dry and the other half had the right amount of dressing. All in all, this is a place to visit. read more

Great burger. Good fries. Awesome milkshake. Big group and everyone lov their meal. First time but it won't be the last. Good service. read more

THE LOOP RESTAURANT - Ambiance - Pizza Near Me - Jacksonville, Florida

Take out several times. Always perfect. Perfectly cooked CHARGRILLED burgers, caesar dressing delicious, customer service always top notch. Rare to find chargrilled burgers around here. The chargrilled salmon was also fabulous. Lakeside Dr location read more

Usually have a great experience here, the food never misses. We had a great dinner, and the gentleman who took our order was very nice. Afterwards though, I ordered a milkshake and it took 30 minutes with no one else in the restaurant, then when I finally got it, it was in a half-filled to go cup. The lady with the pink hair took her sweet time and provided the worst milkshake I've had from the loop. I'll be back but I'll pass on ordering a shake from now on. read more

The Loop is a great spot with something for everyone. The pizzas are consistently excellent, the burgers are solid, and the fries are always on point. Don't skip the tomato bisque--it's absolutely amazing. Casual vibe, reliable, and delicious. Would definitely recommend. read more

Great family restaurant! Great food for kids and grownups!! Fun "go to" place any day of the week!

Food was good. We actually have gone twice within a month's time. First time, I ordered their Three Little Pigs Pinsa. I enjoyed it. Second visit, I had a bun less BBQ Bacon Cheddar burger (yum) and a side garden salad. This is one of this order at the counter and they'll give you a pager to pick up your food when ready. The restaurant is clean and bright! read more

Nto as good as loop locations at the beaches. Sadly that location is not there. This location was a step down though.

This was my first visit to this loop. I frequent their other locations quite often since moving to Jax. I ordered the strawberry milkshake was creamy, smooth and ice cold to perfection. The service was friendly and quick. read more

There was a broken piece of plastic in the salad we asked for something new sat there for 15 min went to just get it to go they never made the food had to get a refund. read more

The burger decent it's good actually, but I it's pretty pricey like completely pricey, but I'm just a cheap bat service is decent well to be fair did order online but it is what it is, but when I walked in the atmosphere was amazing though read more

Served chicken gumbo with no chicken. Manager appeared immature and inconsiderate. Perhaps a bit of customer service training would be helpful. read more

The burgers a THE BEST! Also, their chicken sandwich I pretty good. The staff is always friendly & fast.

This place never disappoints me every time I go there. The service is friendly and quick. I love all the food I have ordered there, like salads, pizzas, chicken tenders, burgers, and milkshakes. I definitely recommend this restaurant to everyone. One of the current kitchen managers Jair is always pleasant and oversees everything is great. read more

Tried this because it was close to the Book Mine. Delicious pizza, salad, rosemary potato chips and a cool vibe. I'll be back!

Disappointed by this location, used to order all the time. Ordered a Bacon Cheeseburger to go with onion rings for $2 more and only got like 5 rings. They used to be so big. Called the stored and talked to Justin and he said that this is a normal amount, in which I said not really I ordered several times.... And this is so little. So I agreed to come back in to get some fresh ones (waste of time) and he proceeded to say he gave me 6-10 now and this is appetizer size and he needed to remind me that this is not the usual of what they do wow thanks for the guilt trip. Told him that Id stick to fries next time. So much for good service..... not coming back anymore ‍ at least chik fil a offers to make it right and not guilt trip. read more

THE LOOP RESTAURANT - "Onions rings" upcharge for $1.99 - Pizza Near Me - Jacksonville, Florida

I've only been to the one on Southside and so I'm comparing this visit to the one on the Southside. I did get my food a lot quicker than the one on SS. However. It wasn't good The croutons on my Caesar salad were so salty! I've gotten this salad at the other location and it was edible. This one was not. I got the bacon chicken sandwich. To me it was too burnt to enjoy. The potato bun was nice though. Probably won't be back to this location OR will just order something else read more

THE LOOP RESTAURANT - *BBQ Chicken Sandwich and *Caesar Salad - Pizza Near Me - Jacksonville, Florida

I keep trying to come here for lunch because it's near my work, but the food is just awful. I have been disappointed every time. I've had their burgers, pizza, pinza, a wrap, a chicken sandwich, chicken tendies, and Caesar salad. I've had to choke down all of it. You know a place is bad when even the chicken tendies are gross. This last go I had the chicken Caesar and there wasn't nearly enough dressing, the dressing was lumpy anyway though so maybe that was for the best. And the chicken looks like it came out of a can. Sysco's finest I guess. Not all negative though. The service is fine enough. The girls that work there that I've had interactions with have been nice and helpful enough. They're not the problem. It's just a cheap chain company buying cheap bad food from Sysco and heating it up. read more

I love this loop location! It's incredibly close to home and the staff here is always friendly. My favorite is the Isabella's white pizza with a cauliflower crust! My husband always loves their bbq bacon burger. They have outdoor seating as well and heaters when it's a little cooler. I definitely recommend giving this location a try! read more

Service at counter was very nice. I ordered my burger medium, and I came out with black char on the outside and raw on the inside. Part of the outside looked like a charcoal brickette. They are trying to cook the too fast to move food out fast. Charred black outside and raw inside does not equal medium. Order a salad without burnt hamburger patty. Salad was very good. read more

If you order take out be sure to check your food & not just boxes. I did not eat one chip! This is how the order came!! Ridiculous. read more

THE LOOP RESTAURANT - Pizza Near Me - Jacksonville, Florida

Burgers are pretty good, it definitely isn't the best burger in Jax but it's a pretty good option if you're looking for quick some takeout. The service is always quick with really sweet employees. Overall, I'd recommend this place just not if you're looking for one of the best burgers in town. read more

Placed an order at 3:27 for one pizza. 20 minutes later I go to the counter to check on order. The girl in the back opens the oven to a burnt pizza. I counted 3 people in the kitchen area and it was only me and 2 other customers. Apparently there's time to chat but not pay attention to the work. Piss poor! And to top it off, manager was in the kitchen with the 3 workers. She gave me a gift card for next time but I'll pass that on to someone else. Management needs to tighten up. Kudos to the cashier Aaron M. He's doing a great job while all the others including management slack.! read more

Great location next to book store!!! Perfect for pre or post book shopping. Pizza crust great and individual size pizza is perfect small size. Portabello mushroom burger had plenty of garlic and did not disappoint. Atmosphere is light & bright with tables and two sizes of booths for groups Only feedback is the tea is weak in flavor read more

This place has really gone down recently. We waited 30 minutes the other night for a burger, which wasn't the issue. The issue was the burger came out so over cooked and dry. It was not good, asked for another and it was a little better. Really bummed. read more

This is typically our "usual" order, if you will. The food is always made fresh, the honey mustard dressing and Asian lime dressing AMAZING! They are usually pretty fast about getting your food ready. They are always friendly in there too. Right in the cut by the marina, and they have outdoor seating, which we love. read more

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Went on a Wednesday. Order at the counter and take a seat. Food was very good. Had a very nice grilled chicken wrap and The Goat Cheese Salad. Also the bleu cheese chips. Delish! Will definitely return. read more

It's a nice weekend spot to have lunch outside without excessive traffic. Decent pizza and good salads. Healthier than fast food and almost as fast. read more

Probably one of the best places to have lunch with family and friends. The burgers are on point and the milkshakes are amazing.

I love the Loop. I think it's a highly underrated spot for lunch/dinner. This location is a bit hidden but once you find it you return. It's one of the newer one so the decor is sort of farm psychedelic. They have long tables in the middle as community seating and booths on the sides. Lots of patio seating, too. Food is always great. I love that goat cheese salad. Never too much dressing and it's super fresh! My friend destroyed the bacon burger so it must have been great! He also mentioned the honey mustard was delish and likely homemade. Salad and a cup of soup + drink was $17. Little high but I was hungry! Great service from friendly staff! read more

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For me The Loop is the case of "Out of sight out of mind" since they closed the old location on St John's Ave in Avondale, I keep forgetting that they're back. What did not help was it took them a while to open the new location at Sadler's Point Marine Center. Today changed all that. I ordered two entrees, a Burger with Blue Cheese and a Walnut Gorgonzola salad. When I forgot to ask them to split the food for two, Phil the service manager did not hesitate. He made the change as quickly as possible and even brought the food to my table. The burger was so good with the blue cheese melting. It was cooked just right for medium well. Next time I will try it medium rare. The Walnut Gorgonzola salad was delicious with candied walnuts, croutons, cherry tomato and Gorgonzola cheese. I had a candied walnut that was bigger than the croutons, wow. Both the salad and the burger tasted great. The good thing about the Loop is they are consistently turning out good food. Splitting the salad and burger was adequate for two people that are trying watch their girlish figure. With a fountain drink the total bill was $21.00. Good deal! I don't remember service to be this good at the old place. Also, it's great to be in a new facility where the rest rooms work. It did not at the old place for many months. After my visit today I will not forget about the Loop at Sadler's Point. They are here to stay and I will keep coming back. Thanks Phil for great customer service. read more

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My daughter went and picked up our order for 8 people, (she didn't know what all she was picking up) total of $159. She asked if she had it all, and they didn't acknowledge her. So 2 flat bread pizzas, dinner for 2 visiting family members, were left behind! I had to waste 20 minutes to go back and get them. I stood at the counter and was TOTALLY IGNORED!!!! She threw trash away, got a to go box for someone, put a beeper away. The girl never acknowledged me until I asked if she was going to keep ignoring me! They got me my 2 flat breads really fast then!!!! This location ALWAYS misses something from our order when we do pick up or Uber Eats. Terrible Customer Service, rather NO Customer Service!!!! read more

My husband and went here previously with some guy friends for lunch. We decided to grab lunch here because he enjoyed it his pizza. We chose to share a burger and get the rosemary chips ($11.19). My husband had a root beer to drink ($2.69). The BBQ Bacon burger was good, but the chips had not flavor. They were made in house and were cooked perfectly. The thing we were impressed with is that they had an employee on top of cleaning tables after customers left. The employee also helped with those eating outside if they needed something. The wait seemed a bit long considering we arrived before the lunch rush. This location is located right across the street from my husband's favorite used book store so I'm sure we'll be back. read more

THE LOOP RESTAURANT - BBQ bacon burger - Pizza Near Me - Jacksonville, Florida

LOVE! Amazing food, nice atmosphere, friendly employees! All around 5 stars & also AMAZING milkshakes!

The crunchy broccoli and the Asian chicken salads are really good. I also enjoy the BBQ Bacon Cheddar Burger with a side of onion rings and their tomato bisque soup. read more