Recently moved my mother into the Sheridan and I can't say enough good things about it. From Debra…read morewho went above and beyond decorating my mom's apartment because of the pandemic restrictions preventing family from entering the building, to Alli, the activities director phenom who has flooded my phone with reassuring texts and photos. Thank you Sheridan staff for making a stressful transition as smooth as possible - you exceeded my expectations!

Love this place. I have been a resident for a year now. The staff is excellent with a few minor…read moreexceptions. Call light times could use improvement along with more and experienced staffing. The staff they got works hard everyday to be their best. As far as cleanliness goes it's getting better daily with little in the way of smells. Food is good but could be better. Activities are top notch they are genuinely concerned about entertaining residents. When you walking in you are greeted by the best receptionist. Would definitely recommend. 4 stars

My father-in-law stayed at Meadowbrook and was left waiting 30-40 minutes multiple days when he…read morepressed his call button. No one came. We saw it ourselves. This place let him down badly. Please think twice before trusting them with someone you love.

The age do not want to do their job the nurses are not nice with the residents and they're not…read moreprofessional they hold conversations in a hallway talking about others

Went to Twin Lakes a few weeks ago to check out a retirement/senior care facility for my…read moremother-in-law. It is very impressive in looks and staff. They are expanding, too. It's surprising to find out that it is a not-for-profit facility which means that once you are in they will keep you even if you run out of money. A lot of thought has been put into everything there and can give you some peace of mind.

The question begs to be asked of Yelp.... why aren't unfavorable reviews factored into an overall…read morerating? By not including any less than complimentary comments a clear picture is not being presented. My mother (and my father until his passing) lived in the Seasons community for 11 years - 9 years at Seasons and 2 years at Courtyard. The years in independent living was tolerable - Courtyard, not so much. The lack of staffing, particularly at night, was very concerning. When you have one nurse on duty and a scattering of aides handling 3 floors of elderly residents, this is makes for a less than ideal assisted living arrangement. Care conferences were never held, repairs requested for her apartment (broken tile in bathroom - possible trip hazard), thorough apartment cleaning as stipulated in lease agreement each took over a year to achieve. Other than an ideal location there is nothing ideal about Courtyard. My mother at age 96 passed away recently and no one in the management of Senior Lifestyle had the humanity to even utter condolences to our family. Concerns regarding the facility were also voiced to the President of Senior Lifestyle in their Chicago headquarters and has also been completely ignored. Would NOT recommend this facility to any family looking for an assisted living facility.

My family was very pleased with my dear mother's stay at Seasons for short term rehab.  From the…read moremoment she arrived until she was discharged, she was treated with the highest level of professionalism and compassionate care.  The facility is very nice, very clean, safe, and we felt very safe with the covid protocol that was in place.  Her room was lovely and everyone was very accommodating and responsive.  All of the staff/administration were very helpful, approachable, knowledgeable, kind, considerate, and went above the call of duty to make my mother's stay a great experience.  We appreciated the friendly and hard working housekeeping staff, food staff, and all of the workers whom we encountered from day to day!  The food was good/prepared well and extra care was taken to ensure I was served meals with regard to my nutrition restrictions.  Heartfelt and special thanks to the Therapy Dept., Nursing Staff/Medical Team and the Social Worker!  They worked tirelessly to provide the highest level of care that we have received anywhere and it was absolutely the primary reason for such a great and successful outcome.  We would highly recommend Seasons to any family looking for great, quality care!

Friendly staff and aids. Clean and very well taken care of. They answer all your questions and…read moremakes you feel good about having your elderly family member living there's

I have been a private care provider for a resident in the memory care unit for the past two years…read more I know the coronavirus has taken a toll on many facilities, but it is sad to see a decline in the basic needs of these residents due to lack of staffing. Families and care providers were permitted only recently access to resident's rooms and many found conditions unacceptable. Be sure to talk to other families who have loved ones here before you commit. The assisted living side seems better managed with a positive atmosphere. But the memory care side is lacking in proper education and management of memory care needs. I have personally heard staff talking about residents in a negative manner when I arrived in the lobby and they were not aware of my arrival. They were gathered in a nearby conference room. I feel there are very serious issues going on here and recently stopped working with my resident as I do not want to enter this building any longer to see this person declining due to lack of care.

Would not recommend!! Facility is old and dirty; poor care; scant documentation of anything;…read morefrequent falls with poor care of resulting wounds; we left for another facility

My mom suffered another injury induced by staff. CEO took injury photo off her wall so venders…read morecould not see. Yes, that is what he said. Mom told me to put another photo back up. Same CEO who gave his facility a five star rating. That is a scam review. Dirty long term care room and disgusting bathroom. Incompetent, conflicted and lazy staff. First Care Conference in over two years. Yeah, supposed to be quarterly.

Marketing makes wonderful promises that were not kept for our loved one. The medical care she…read morereceived resultedin a raging infection for which she was hospitalized after less than two months at the facility. LPN runs medical staff, not a Registered Nurse. The medical group they use sends only a Physician's Assistant to see residents, not an MD. Cleanliness in apartment as well as personal hygiene was a problem. Was charged for maximum level of care but the staff seems to not now what that means, I was told by one of the caregivers they got no explanation of what maximum care level meant. Very disappointed, it is a beautiful newer faility but I feel they are weak in the health care they provide. In my opinion, find a facility that has a better focus on residents health.

Recently had a family member in the Grace Center. The nurses and staff were phenomenal. During the…read moreCOVID-19 where visitors were not allowed these folks did such a great job of taking time for a call or assisting with FaceTime calls. The staff was so busy on top of the stress they must have felt for their care and safety as this virus continued but they were wonderful and always did what was needed and necessary for their staff, patients and visitors. Thank you

From the owner: Mason Christian Village is located in Mason, Ohio, which was voted the 7th best place to live in…read morethe Country in 2013! Owned by the Christian Benevolent Association (CBA), our non-profit community offers a full continuum of care featuring spacious Garden Homes and Garden Apartments. Enjoy your active lifestyle while feeling secure in knowing that if you ever need assistance, you have priority access to our Medicare 5-star rated health care services. Mason Christian Village was also voted Best of the North Nursing Facility 2013-2014! Call today for your personal tour and to learn more!