The age do not want to do their job the nurses are not nice with the residents and they're not…read moreprofessional they hold conversations in a hallway talking about others

Went to Twin Lakes a few weeks ago to check out a retirement/senior care facility for my…read moremother-in-law. It is very impressive in looks and staff. They are expanding, too. It's surprising to find out that it is a not-for-profit facility which means that once you are in they will keep you even if you run out of money. A lot of thought has been put into everything there and can give you some peace of mind.

My parents have been live here. Unfortunately, I am sad to say that I'm extremely disappointed in…read morethe professionalism of the management team and their lack of concern of the residents. The rooms are very unclean and smell like Irvine, understaffed, soiled bedding, call buttons never work and parents have to wait 30 minutes for assistance when really needed. When I asked a caretaker when my Dad would fall how would they now to come in the room to help him! Answer: They wouldn't know to come in to help because the call buttons in the facility do not work. I guess that explains the staff screaming down the hallways. Due to the lack of care we have decided to look at other Senior Living options. This is very sad when you are trusting the facility meet your expectations after what bill of goods they sold us. My advise is if you really love someone then do not send them to Brookdale.

I will admit the place seems to be clean but if you have family drama; they overstep their…read moreperimeters and pick sides. I was POA over my mother but my Aunt and sister told them if I called they were only able to tell me she was resting comfortability. They were not allowed to give me any other information.

i was here for a wedding. and the wedding was great…read more it also seems that they do a great job with the elderly. good on ya, sem villa.

From the owner: Specializing in: - Retirement Communities…read more- Beauty Salons - Elderly Homes - Retirement & Life Care Communities & Homes-Information Bureaus - Nursing & Convalescent Homes - Assisted Living & Elder Care Services

This is not a very nice place for several reasons! My cousin was here for several months and it was…read moreterrible! The bedding on the bed was not changed for several weeks straight! My cousin was not bathed for several weeks at a time! The so called meals were a joke! Who would serve a person five pieces of toast for breakfast? No fruit or eggs or anything else with it just toast only! They took brand new clothes to the laundry and never brought them back and her name was written inside her clothes but was never returned. What about the night time nurses and aides all going outdoors to hang out with patients needing attention and the phones ringing off the hook and not answered! The receptionist during the day was very rude when asked to find the missing clothes that are still missing! This place is terrible! Do not trust your loved ones here, please consider other places!

I highly recommend staying away from Montgomery Care Center facility. When I am in town every 2-3…read moremonths, I visit my Uncle in long-term care. The majority of the nurses and just about all of the part-time nurse aids are disrespectful and could care less about what they do. It's clear that they are not being held accountable from management. They use profanity, raise their voices, and take their time. I stayed late one night, and witnessed a nurse aid sleeping in the lobby while 2 rooms had their help light on for over 20 minutes. While the service is poor, the facility also needs a huge renovation. They make it look nice on the outside, but the inside is completely outdated and desperately needs an update.

I stayed only 5 hours and then was rescued. I was there for rehab. Although the place was packaged…read morenicely and front staff was cheery, this was a smoke and mirror operation. Most staff was temperary. Abannoned me on toilet, in painful position Did not answer emergency button when I needed help. Caused unnecessary physical pain by wrenching me into unnecessary stance. Demeaning, uncaring nurses and aides. Did not have my medicines available. Refused to follow my doctor's medication protocol for pain meds. Disrespectful of basic human needs. Don't make this mistake of choosing a glittery place that hides the darkness of an uncaring, cruel, and demeaning monster.

Care for elderly? I'll let you decide. My mother worked for…read moreseasons for over ten years. She is a breast cancer survivor and went back to work following her double mastectomy. She was well liked by the residents and their family, often receiving thank you letters and cards for going above and beyond what is expected of her. In Feb. 2012 the fuel pump went out on her car. She brought in a receipt for repair, but was still written up. Now this alone seems fairly cruel to discipline someone for something unexpected that could happen to anyone. But what really takes the cake. Easter Sunday she was scheduled to work and woke up to a dead battery. Again she called her job, left messages, and brought in a receipt. The following Monday she worked, was off Tuesday, and FIRED Wednesday. The lack of compassion from the management here is rampant. The care more about their bottom line than for the years of hard work and dedication their staff put in. Just imagine putting your vulnerable loved one in the care of these types of people. Imagine how far they would go to pocket as much of your hard earned money they can.

I have lived at The Kenwood for 3 years. I love my apartment the varied activities and I have…read moreenjoyed lots of new friendships

Bad. Just bad. Bad food. Bad care. My dad did a 3 month respite stay in assisted living…read more I once asked a resident what they thought of the food, and this wealthy looking Indian hill looking woman stuck her finger in her open mouth to imply gagging - saying it was so gross. It was expensive too - a lot of people not getting what they paid for. The nursing care was just horrible. Check out: Marjorie P Lee, Maple Knoll, Twin Lakes Dupree, or Ohio Living Llandfair

The SEM Community and especially the Haven have been a godsend to our family and parent. After my…read moreparent left the hospital, Sem Haven Rehab center took great care getting them back up on their feet and walking again. It was determined that my parent was in the beginning stage of dementia, so we have decided to keep our parent there, so they are safe, properly medicated, and cared for. I believe the SEM community is suffering through COVID like most care centers across the US. I am happy they keep our family posted on the number of cases and are doing their best to stay fully staffed.

I generously give this place 2 stars because the Physical, Speech, and Occupational therapy here is…read moretop notch. Unfortunately the staff is not fully vaccinated and Covid has run rampant among the staff. Which resulted in my sweet mother's death. Yes, the un vaccinated staff killed her. Mom had a will to live but Covid was too much. Also due to the Covid dancing among the staff they were severely short staffed. We pulled our mom out after realizing they had only 2 staff members on shift for 15? Memory care patients? Disgraceful. I hope on judgement day those unvaccinated staff members see who they killed, a sweet, kind, gentle, vaccinated woman who had more life left in her. You should all be ashamed.

It is important to realize the $$$$$ monthly fee is Room & Board cost, any additional care is at…read moreextra monthly cost. January 1, 2024 a fee per resident is an additional cost of $250. monthly if additional care is not needed, this is a penalty for being independent at a cost of $3000. a year. A couple penalty cost is $6000. per year. The food service is inconsistent food quality, mostly poor, the table service poor except for a few caring servers. Had concerns about a resident with swallowing issues, his meal is mostly soft eggs for swallowing, frequently the eggs are overcooked and if eaten could cause aspiration into his lungs. He has lived there over a year, Nursing has hopefully intervened. I moved to a condo after my wife passed in Hosice.

Beautiful brand new facility in the heart of Madeira. Unfortunately they where not prepared to…read moreopen. They have an inadequate staff hired that come an go before you can even get to know them. Memory care is simply just an assisted living space. None of the aides trained in memory care, altzhteimer or dementia. Most don't even know what that means. They say they offer a BBT memory program for there residence but the room for it is empty. The residence boxes are empty. It has never been used for my parent. The staff are full of excuses for the terrible care. They are quick to fire a staff member instead of putting protocol in place for them to follow and then replace them the next day with another person not trained. The management is horrible. Please do not put your love one in memory care at Traditions on Camargo.