Just another poor review for Cedar Cross Overhead Door…read more.. First of all the young man that installed the door was superb, I wish I had his name and could offer him a shout out. On the other hand, here is the rest of the story... I paid in full ($2,474.88) for the garage door on January 17 and scheduled an installation for February 28. I called two days before the installation was scheduled and confirmed that everything was on track. Yes was the reply. I took the morning off in order to be on site during the install. The night before the install was scheduled, I was informed that the door components were not there and the install needed to be rescheduled. It was rescheduled for March 27... Really. By the way, I got one remote with the garage door ( I guess this is normal?). So, I called and talked to two people at the Overhead Door office and asked if I could get another remote. Oh sure, you betcha, no problem. What is your address? We will get one right out to you. Sure enough three days later I got another remote!! Yeah! And then a few days after that I get an invoice for $49.99!!! for a ladder, apparently that's what they call a garage door opener remote.

Always responsive and fixed right the first time. I trust these guys and highly recommend.read more

My phone rang in just minutes after filling out my needs online. That was my only good experience…read morewith them. I explained I needed a treadmill moved from my detached garage into the ground level of my home. I explained the treadmill was cumbersome to move due to its weight, and that I was unable to help as a 62-year old who has survived a heart attack. We arranged for a time of "5-ish" and I waited outside for 30 minutes. Finally at 5:35 we left to get dinner. There was no call asking where we were, and I tried their number but the phone rang five times and stopped. It's now 1 hour 20 minutes after the supposed appointment, but I've heard nothing back from them I can't leave a rating, because there was NO JOB DONE!!

Three stories of steps on the move out in AM, and quickly in and done by the mid afternoon. These…read moreguys are the best you can get.

Great customer service everyone treated me with respect. They came and finished at their predicted…read moretime and did a good job without making a mess. Sam Goldsmith was very respectable, and he knew what he was doing. Overall, a very good company and I would recommend.

Terrible customer service! Owner Jeff Kemp is very rude and arrogant. Shoddy workmanship and…read moredishonest practices. Had furnace installed by them and when it quit working a few months later they came out and cleaned out the drain tube to the squirrel cage fan that got plugged up by their installation debris and water collected shorting out the circuit board. They charged me for their bad installation over $450 just to fix their errors. The guy they sent out, no fault of his, said it happens all the time where the lines get dirt from cutting them in the first place and they are in too much of a hurry to clean them upon installation so they come back and make even more later! Avoid 4 Seasons Cheating and Fooling Company! Rip offs!

Our air conditioning stopped working right in the middle of a heat wave at 7 pm. We called to try…read moreand figure out what the issue was and Dillan came out right away working hard in the dark replacing electrical boxes and a few other components. The Air Conditioning turned right back on! Thank you Dillan!!

I have used them in the past with no problems until now. Repairs were made recently. Soon after…read morethey left the system went down with an error code that shut down the system. They cam back out and reset the code but did not diagnose the cause. Soon after this visit the system went down again with same error code. Pipes froze and burst damaging wood floors, and now a new arrow code with the other one. The tech Lied about the system working when he arrived and said no error code was displayed. They refuse to take responsibility. Dishonest and incompetent company. I do not recommend this company.

A few years back had a plumbing issue, which as usual, took only a few minutes, but upon leaving,…read morethe plumber heard a funny sound coming from my electrical box as he walked by. Upon inspection, he immediately called their electrician to come. After the electrician fixed it, he said it could have started a fire. Talk about thankful!

A lot of trips and charges but not much help. I ended up replacing the ignitor on my furnace…read moremyself. We will avoid calling them in the future.

I called Impact Roofing after we had some storm damage to our roof that caused a leak in our…read morekitchen. They were super helpful with communicating with insurance and making sure we understood everything happening in the process! They did great work in a quick time frame with great customer service! We love our new roof and they made the whole process simple and smooth (including dealing with insurance which is never simple and smooth)!

Great customer service Bridget at the Dubuque office and great cleaning of carpets and furniture by…read moreNicholas. Have used Steamatic for several years and always satisfied.

Tim and Eric came out this morning and cleaned my heating ducts. They were friendly and…read moreprofessional. I couldn't be more pleased with the result. I 100% recommend them to anyone needing this service!

These guys were fantastic again! Reasonable, timely, clean and a pleasure to work with! Power…read moreWashing and large deck staining!

I contacted the company to get a quote two weeks ago and didn't hear anything back. This morning I…read moreget a call saying they can do it for $XXX amount. In the same conversation he says he's on the property ready to start. I told I'm waiting for a quote from someone else and said I'll let him know the following day if they get the job or not. His reply is thanks but we are no longer interested. Poor business practice and terrible communication on their part. Do not recommend.