Called me back immediately gave me an honest price and was there when he was supposed to be and…read morevery polite

This is a class act. They saved me with a tow when I ended up stranded by my vehicle giving up…read moreunexpectedly. I highly recommend. A company coming through as promised these days restores my faith in humanity. Thank you!

So as I'm getting ready to leave on a trip for Labor Day weekend with three large dogs, my tire…read moreindicator on the right rear tire suddenly goes from 35 to 28! Crap. The good news is I live really close to Barnes towing and tire. I drove in and rang the bell, and Tim came out to help me. It took about 10 minutes to finish the car he was working on and he took my car back. 15 minutes later he came out and told me that I had a tiny nail, causing a tiny leak in my tire, I was so relieved he was able to repair it before the trip. I have nothing but great things to say about Tim and this company, they really helped me out. The price was great, I love being able to use neighborhood businesses that do a great job. Highly recommend.

These guys are absolutely horrible! OnStar should be embarrassed to be partnered with them. I…read morecalled OnStar who contacted Barnes on my behalf. They cancelled the pick up 3 times before finally coming. Mind you this is a short summary of 6 hours of waiting and calling OnStar again and again. Barnes finally sends someone out to tow the vehicle with the wrong type of tow truck. The driver tells me he need to try to jump my vehicle but somehow doesn't have a jump box. He said he was going to run up the street to get a jump box. After an hour of waiting, I find out that they cancelled the tow again. I finally gave up and called Coastal towing. They were right over to pick up my vehicle. If you want to waste a day call Barnes. If not, call someone else. If you have OnStar and they say they are calling Barnes for you, demand that they call someone else or you'll surely be in trouble. These guys are the worst!!!

excellent service when we most needed the towing service and no one could help us, he was very kind…read moreand helped us and very quickly. Thanks AVA Towing for your great service

These people are the worst. I got them to help me get my car out of a ditch in the middle of the…read morenight. Had to pay cash out of pocket. Told him I need a receipt so I can get reimbursed. He assured me I will get receipt in the morning. Well it's been a month, they have been dodging my phone call. When I made my first review on Google. They finally got back to me to complain that my review will hurt their pocket. What about my pocket? All I wanted was a receipt. And they still refused to give me one. Instead I was given an invoice for something I already paid for. I'm not paying a second time.

I called AAA when I got stuck in the mud on a job site. They said they would charge me because I…read morewas too far off a main road. I called Shocker Towing and they were there there very fast and got me out in no time. Very professional and reasonable. Would definitely call them again.

Called them to have a boat towed to our new house within an hour they were at our new house with…read morethe boat. Very courteous and respectful men. Would use them again in a heartbeat!!! Thank you

Fast service, honest & reasonable rates, used in a pinch and will now definitely be a "go to" for…read morefuture needs.

Rear calipers on 14 Kia Forte LX…read more They were very personable, reasonably priced, and efficient and quality work. Have them work on my Tundra next

ZERO stars. Person…read morewho assisted me was disrespectful. Refused to give me his name, demanded cash to drop my car, and when I asked for some time to find cash, he told me I better "hurry it up." Asked where they are located. He gave me a street name. I said I didn't know where that was and he rudely said "Smyrna, Delaware." Spoke to me like I was stupid. Called their number to speak with the owner, I spoke to dispatch who was very nice at first... and then when I asked for the drivers name, he also refused to give it to me. I asked for his name, he told me. Then I asked if the owners name was Matthew, he said no. It's Luke. Stated I would like to talk with him and asked what their business hours are. The dispatcher then said I could resolve my complaint with him and that I didn't need to contact the owner. I disagreed politely and told Steve I would rather contact the owner at this point. He then went on to say it's by appointment only and I'm not guaranteed to speak with the owner so I could talk to him. I declined. Will be following up for an appointment to speak with Luke. Terrible service.

He'll noooooo they are the most disrespectful humans I have ever talked too. They came all the way…read moreto Wilmington from Smyrna looking for cars to tow . When you talk to them they have no compassion or remorse . Specially Mathew he's the most ignorant person I have talked to with this situation. You will never get a reference from me . And I will make sure if anyone ask about you I will let them know !!!!! Am only giving you a star cause it didn't let me select zero !!!

Despite our insurance totally messing things up, 1st Street Towing rescued us! They went out of…read moretheir way to make sure we were ok and got us back in our vehicle. Super nice and excellent service!

Damaged my vehicle while towing it. Denied any wrong doing, even though there was nothing wrong…read morewith the car before towing. Would not recommend to company to my enemy. Take responsibility for your mistakes.