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The Learning Experience - Rivercrest

5.0 (1 review)
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6 years ago

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Discovery Point - Symmes

Discovery Point - Symmes

3.0
(8 reviews)

My grandsons go here for VPK. It is a free program. Everyone here is very nice, the building is…read morealways clean (a little clutter in the lobby). They are very flexible with daycare (if I cannot sit, my son can leave the boys there with short notice. Of course there is a fee for that, but I do not know what it is). Almost everyone here speaks Spanish as well as English which I'm sure is a plus to many in this area. My grandsons seem very happy here, they are always excited about "going to school" They had no socialization skills before this because they were in private daycare, so this has helped the very much. Their teachers are great, really care about the kids in their class. I wholeheartedly recommend Discovery Point (On Symmes Road) for your child's PVK and daycare needs.

I have 2 boys- D (4) and A (2.5). From the very first week at the center (end of July), I had many…read morered flags. We were typically the first few to drop off. It was more often than not, my children were never greeted with a hello, much less a hug or even a high five. The boys were never made to feel like their teachers were excited to see them. A sense of community/emotional safety was not obvious in this center...ever. I let this go, as I know my teacher background leaves me hyper-aware to subjects and research that not everyone has access to. It wasn't directly impacting my boys, so I let it go. Fast forward to school year starting- D in VPK and A in Pre K. D was coming home stating that he was the "the bad kid" and his teachers "hated him". D is very intelligent and manipulative at times, so again, I let it go. I am a teacher...I know what kids can say to skirt around the truth. And he is not always an angel of a child. :-) However, weeks of this went on. I tried everything I could at home to reassure him that he was not the bad kid, that sometimes he made poor choices but he was NOT a BAD kid. They boys' father attempted to speak to the director and teacher as well, but they blamed the emotional shaming on the other kids. Stating the other kids were the ones making him feel that way. Well, you're the teacher. Make this stop. Immediately. What sent me for a whirl, is when D told me about how his name was always on the "bad list". The next day I went into the classroom to confirm this "bad list", and sure as anything, there it was. A HUGE list on a chalk board, titled with a sad face ":-(" and a list of children's names. I quickly erased his name, reassured him again this does not define him and left. This is literally public shaming. Current research shows that behaviors should NOT be public knowledge. That only the child and their grown ups should be made aware of their areas for improvement. After weeks of this shaming, D took on the role of bad child. While this is also inexcusable, D felt he could do no right in the classroom, so he didn't. He was getting in trouble more and more. The behaviors got worse and worse. The only way behaviors were communicated were through extremely broken English, or a translator. I am unsure how they are communicating to my child if the teachers were barely able to communicate with me. NO attempt was made at filling in the social gaps that D was exhibiting. Shaming and disciplining were the only actions the center offered. And while D's actions were completely unacceptable, he was never given the support for the social-emotional lessons he needed. My children spent 40 hours a week with this center, and I paid a pretty penny to the center. I expect social-emotional skills to be taught just as much, if not more, than reading and math. I cannot teach D these skills in a home where there aren't 18 other kids. The school is responsible for these lessons. Long story short, the center ended up dismissing D for a scenario that NO ONE can explicitly explain. No details were given about what happened, just that the following day would be his last day. When I attempted to seek more information and ask clarifying questions, the director felt it appropriate to talk to me on speaker phone and gave me attitude when I requested for her to take me off. I also asked to speak to the owners (who I had never seen or met), and was told I would receive a call by the end of the business day. That was 3 weeks ago...I never received a call. I will say, A (a very 'in the box' and easy going child), never experienced any of this is his classroom. He probably never exuded behaviors to warrant any redirection, but his teachers were all very kind and warm. It was mainly Ms. Soraya and the director that were very cold to myself and D. I would not send your kids here if emotional safety is a priority for you and your family. It just is not a center that hugs first and teaches second.

The Learning Experience - Rivercrest - preschools - Updated June 2026

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