This is the only place I will ever get lash extensions. they actually care about your lash health. I have also had lash lift and tints here before and they're just the best. The new studio is so beautiful and has PRIVATE service rooms. read more

Have had my brows wax and tinted as well as a lift and tint done. Colour was great on the brows and shape was perfect. The lift and tint was very well done, quick and lasted over 6 weeks. My technician was friendly and the shop was beautiful and clean. read more

What a great experience! Located on 99 Street near the Whitemud, the Lash and Brow Studio location offers a staggering amount of services. They specialize in lash extensions and brow waxing, but have several others beauty services that rent out of their state of the art, chic salon. Other services offered include organic spray tans, infrared sauna, massage, and a nail technician. The rooms are clean and welcoming with trendy decorations and a calming atmosphere. My brows were done by Stephanie who has been there 2 and 1/2 years: she really knows her stuff. She also mentioned they use skin sensitive wax--wonderful for people like me with sensitivity to perfumes, etc. The whole thing was so quick and painless and I had REALLY let my brows grow out. She did a fantastic job. I spoke with the owner Levi after my appointment about her businesses' lack of presence on Yelp. Truthfully, if I had relied on Yelp for this one I would have never gone to the Lash and Brow Studio as they only have 1 rather negative, outdated review from when they were Indigo Lash Lounge. Thankfully, I did a bit more research and the Lash and Brow Studio has a 4.9 out of 5 rating from 137 reviews on Genbook. Levi seemed very frustrated with their current representation on Yelp as the only other review was written by Dawn T. I'm not sure, but I believe this is the only review Dawn has written and I'm always cautious of "one-time, one star" reviews. Levi also mentioned that this review was done by a cousin of one of her competitors. Regardless of all the hearsay, I had a fantastic customer experience with The Lash and Brow Studio. Prices were great, online booking was easy, and it was clear the staff and owners care about upholding a high standard for brows and lashes. read more

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Fantastic service! These guys are super talented at what they do and also are really reasonably priced. They had no issue with filling my lashes that I had done elsewhere unlike a few pretentious places that I had called prior, and they use only premium products and lashes. I have had lashes done before in the city and these so far are definitely the best quality. read more

Fantastic service! These guys are super talented at what they do and also are really reasonably priced. They had no issue with filling my lashes that I had done elsewhere unlike a few pretentious places that I had called prior, and they use only premium products and lashes. I have had lashes done before in the city and these so far are definitely the best quality. I'm only giving them 4 stars as the place is always really quiet, I would appreciate some music in the lash rooms as it can get awkward, and the fills are a little on the pricey end. read more

I had eyebrow microblading done by Carmen last month and I could not be happier with the results. The studio was non-pretentious and professional. It was obvious that Carmen had lots of experience and training so I felt comfortable with undergoing this semi-permanent treatment with her. The shape turned out perfect - I would recommend this studio in a heartbeat. read more

The Lash and Brow Studio - Immediately "after"! They got thinner and more natural looking after healing for a couple of weeks. - Eyelash Service Near Me - Edmonton, Alberta

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I had my brows done about a a two years ago at this place and I should have posted this review a long time ago. It was a COMPLETE disaster, they lady who did my eyebrows botched them so badly that when I got home, I started scrubbing them hoping that the ink retention wouldn't stay. I didn't bother to go to the second touch up appointment as I was mortified. Save your money folks if you're looking to get your eyebrows microbladed. read more

I arrived 5 minutes prior to my appointment. I walked into an empty entrance area where I sat for 15 minutes before anyone even entered the entrance area and talked to me. I gave them my name and was brought into a room. I was then told I was not the right client and brought back out to the entrance to wait. In total I waited 35 minutes for my appointment. When I finally got brought back into a room the service was good. Overall I was unimpressed due to the lack of organization and the timeliness. read more

I wanted to make sure to write an update, as I decided to try out the Lash and Brow studio again, and this experience was much better. My normal brow place was booked up, so I decided to give this place another shot. I booked a brow tint and wax with Rhona and I had a great experience. Although she wasn't overly chatty, she did a great job. For the tint I wasn't sure how dark to go so she let me check it halfway through and they turned out really well. She spend almost 20 minutes shaping my brows as well, and they turned out not too little, just nicely cleaned up! So overall good experience and I will likely be back. read more

The appointment I booked a week in advance for my eyebrows was cancelled with less than an hour notice with a text message. Very unprofessional. I'll be going elsewhere. read more

I have been going to this studio for about a year and I have been so very happy with their service and my awesome technician, Carmen. She is amazing. I highly recommend Carmen if you want a great lash job or micro bladed eyebrows! Thank you! read more

Initially high quality lashes but business recently sold, using new glue. My lashes have fallen out 3 times in less than 2 weeks. Can no longer recommend. read more

I came here for my first lash extension appt. in march 2017, after booking online, I called and explained to the receptionist that this was my first time and that I'd never had extensions done before. I arrived for my appt 10 mins early, the receptionist was not at the desk so I wasnt greeted or anything, when she came up front she asked who I was and if I was there for a fill, I said no, seemed like she no clue what was going on. The reception area looks nice, but it's not warm or welcoming, neither was Carmen, she takes no pride in her appearance being in the beauty industry, and was extremely cold and not very good about offering information or asking me what I wanted or preferred, but still I wanted to give them a chance since they had some good reviews. I was not told to not wear any make up and Carmen knew that I had some on, she didn't suggest for me to remove it or offered to remove it, so my eyes were irritated and burned for TWO DAYS AFTER THE APPT. Carmen's work is good, but no better than other places I have been since my horrible experience at Lash and Brow. I've since seen how lash extension business owners who REALLY care about the clients and care and provide SERVICE at other places, and now I have a great lash girl. I would not recommend going here. I would recommend, that Carmen give some attention to customer service, providing information and really just being pleasant to everyone who walks through the door. I would've been a log time loyal client, but give my money to businesses who treat their customers so poorly. Zero stars. read more

On Feb 23/12 I bought a groupon for Mink eyelash extensions for $86 at Indigio Lash Lounge. Made an appt for March 8th, followed the instructions to prep for the extensions. At my appointment (which was in a house in Millwoods) I found out they only put 70% of extensions on, I was told they do this because they don't put them on baby lashes, it isn't healthy. This was the first time I had extensions and this still sounded weird, and I was told this was industry standard. After they put the extensions on I was told I should come back within 12-15 days to be topped up to 100% and they normally charge $110 for a fill, but because I had the groupon they would give it to me for 50% off. Meaning in the end I would end up paying $141 for extensions? Why not just make your groupon for that amount? They recommended that if I was going to keep my extensions on for a while I should buy lash extension protector (Max2 coating sealant 10ml) which cost $73, it would help keep my extension healthy. This protector is very smelly (smells like antifreeze) and the first ingredient is WATER, I was told I could put the protector on my lashes that night, but I was not to get my extensions wet for 24hrs? Doesn't the protector count as getting them wet? The very next day a few extensions fell out of my right eye, and more fell out over the next few days to the point were the right eye had significantly less extensions than the left. I was told they should last between 3-4 weeks, not 2 days! I followed all of their instructions, didn't use oil based products around my eyes, didn't get them wet for 24 hours, didn't go swimming for 48 hours, in fact because they were falling out I didn't even want to wear any make up or wash around my eyes as I was scared they would fall out even more! When I tried to get a hold of someone from the indigo lash lounge to let them know what was happening, I played phone tag for 4 days (they didn't answer their phone during the day, and didn't return my call until about 7pm). Finally I was told that it would be easier to send an email so I did. Levi's response (below) reiterating that this is industry standard to only apply 70% and they recommend your first fill around 2 weeks, and that they would consult me about my daily habits to increase the longevity of the extensions. Needless to say I was EXTREMELY disappointed with my experience with Indigo Lash Lounge and cancelled my next appointment. Everyone I talk to (even people in the eye lash extension industry) say NOTHING about only applying 70% of the extensions your first visit and having to go back so soon to fill up to 100%. I also find it hard to believe that they charge $225 for mink extensions (without the groupon) then expect people to come back within in 12-15 days to get a fill which costs another $110, so that would be $335 for eye lash extensions that are done from someone's house? Really,I find that very hard to believe. I think the point of these online coupons is to bring in new customers so that they will return and spread the good word about your services, not to rip them off so that they don't want to ever go back. I would never recommend Indigo Lash Lounge to anyone, in fact it seems like there are many places out there that are WAY better as none of the other people I know that have had extensions had such a bad experience. ------------Response Email Hi Dawn, I understand your concern. Thank you for giving us an opportunity to answer your questions. Our main concern is the health of your natural lashes. Although others are not being told that they were only being filled to 70%, that is common practise in our industry. Most studios simply don't explain that like we do. Placing too many extensions on your first visit could potentially cause stress to your natural lashes. We would never do more than more than 70% for that reason. It is our practise here, especially to clients that are new to extensions, to thoroughly explain that your first set is 70%, and although that looks great, we can get you even fuller with your first fill. We also recommend your first fill be around 2 weeks later for the simple fact that it is common that you are losing lashes and one eye has more than the other. A fill is not mandatory to finish the job. We just want you to understand that lashes are (here and everywhere) a work in progress. When you return for that first fill, which we offer at half price because it is so soon, we are able to discuss your daily habits and potentially give you tips to increase the longevity of your eyelash extensions. I assure you that every policy that we follow here at Indigo Lash Lounge is in place for your benefit, and to ensure the health of your natural lashes. Again, thank you for the opportunity to answer your concerns. Sorry that we are so difficult to reach by phone. Please let me know if you have any more questions for us. We hope to see you for your half price fill in the near future. Levi Shephard read more

I love this place and the service! I had my first visit on April 14th and the quality and quantity of the lashes were amazing. I won a free set of the lash extensions from a ticket one of the ladies were selling to raise money for a charity. Even though they were a "free" set, I couldn't get over the amount of lashes and the service. I saw Jody, and I just think she is amazing! Loved the job she did on my visit. The lashes are amazing and I can't believe how natural they look. Even my friends were surprised how natural they looked and wasn't sure if I had extensions or not! I loved them so much I went back for my second visit. It's a service that I will continue to follow up with for sure! read more

As far as lash lounges get, Indigo is by far, hands down, without doubt, the best of the best. I've only had Kelly work on my lashes and can only speak about my experiences with her, and all have been wonderful. She's a professional, and her end results have always been as such. I've been to at least four other lash studios, but since I've found Indigo, I will never go elsewhere. Thank you, Indigo, and especially Kelly. read more

I had researched extensively and read many reviews and had picked a lady at this studio. When I first walked in I wasn't greeted and waited on the couch for 15 mins. A lady (who turned out to be my brow lady ) asked what I was there for , I replied to which her response was , "someone just walked in and needed a spray tan , can I put you with another person ? I denied and explained I had read many reviews and had wanted her to do my brow couture (which is what I had booked for a week in advance ) She seemed annoyed and hurried me to the back. Keep in mind I had been getting my eyebrows waxed and tinted for years and only needed a new place as the girl I used to go to moved away. The moment the appointment started to end was less than 5 minutes . Patches of my eyebrows were missed with tint and my eyebrows were uneven on the bottom and were waxed into completely different shapes . She didn't take anytime to ask questions or draw landmarks(which is what the good ones do to make each eyebrow similar ) . I believe her name is Carmen . Needless to say I have never been back and will never be back . read more