I took my broken lamp in and was immediately greeted by two lovely emplyees. They assessed the problem, had the supplies on hand for the fix and proceeded to complete the repair in under 10 minutes. Will only go there! Highly recommend!!! read more

I absolutely loved this location. The ladies inside were very knowledgeable and helped me turn. One of my Pottery designs into a lamp. It was amazing and the turnaround was extremely quick. It was a great price and I will be bringing more items back there to have them turned into lamps in the future. read more

Elizabeth is a fantastic owner and designer! Go see her for all your lighting needs.

My go-to place when I'm unable to re-wire a lamp on my own. They do exceptional work very quickly and economically.

Very helpful staff. Large assortment of lamps, shades, etc. Wirth the trip. I can't think of a store with more choices.

I needed new updated shades from my father's home who has since passed. I had taken small lamps and also a floor lamp in the last two weeks. I could not be more pleased. Everyone that works there is so helpful picking out shades. I would go no where else as this is the place to go for new lamps and updating your shades. I want to thank them for the great service they provide their customers! read more

Wonderful place. Ladies are very nice and they have a pretty sizable selection of shades, but the metals on the shades are limited to gold or silver. Not all lumps have those types of metal which make matching them a little difficult. The building is. Dry old and shabby, but don't hold that against them. I will certainly be back to look for more shade options if I ever get a lamp where the metals would coincide with gold or silver. Parking is easy! Check them out, I'm sure you would find something you love. read more

I took my antique rod Iron Lamp into their shop to be re wired one day. I just received a call from after 2.5 weeks stating they couldn't re wire it. Then spent several days trying to pick it up from them as they have crazy erratic operating hours....opens at 11 am ...in the morning closed during the week. Who operates a business like that? What nonsense... read more

Great place! My lamp was broken and they fixed it within a few minutes. Highly recommend!

I recently purchased my grandmother's vintage lamp at an auction and it arrived at my house in pieces. I took it to The Lamp Place for repair. The owner did an amazing job! He called me to explain that the damage was more extensive than we first thought and he quoted me an extremely reasonable price to make the repairs. It was ready the next day! When I went to the store, the woman who assisted me asked if I also needed a shade for it. Duh- of course - why didn't I think of that? The Lamp Place has an incredible selection of all kinds of shades in all kinds of materials and shapes. She assisted me in finding one that was just right. We also chose two decorative specialty LED bulbs to lamp it. I went home with a completed project! I'm now a true fan and hope to spread the word about this excellent store. read more

Super expensive and didn't find what we were looking for. They did have a lot of choices but was way overpriced

We've had a hard time getting a very beautiful floor lamp repaired. We got it at Lazy Boy three years ago and loved it. However it was accidentally knocked down and still worked but looked off balance, like a lamp in the "house that Jack built." Also, the shade kept tipping at a weird angle. I called the Lazy Boy sales person who directed me to the Lazy Boy distribution and repair center in Rock Hill, where a representative said the lamp was no longer being produced; they didn't know if they could get the parts. But, they "might be able to fix it" if I produced the repair parts. Of course I had no idea what parts would be needed. The Lazy Boy repair center would charge $75 (as per the rep) to take a look. That didn't sound too promising, especially after I called the manufacturer and couldn't get a live person to talk to me about parts. Instead, today my husband and I traveled to The Lamp Place, about 45 minutes from home. We walked in the door, and had the lamp repaired in 15 minutes for the price of a shade and a harp. Alysa, the repair technician, professionally adjusted the part that received the new harp. No $75 service fee, no wait time, no traveling back again days later - only kind and competent service. And now our very expensive lamp looks as it should, no longer bent and funky looking. As my husband says, they do one thing and do it VERY well. (They do sell gorgeous lamps too!) I LOVE The Lamp Place. Thank you special people. read more

I love The Lamp Place, and I have been going there since I moved to Charlotte 25 years ago. I bought a beautiful antique floor lamp from them when we first moved here. Unfortunately, it got badly damaged in our recent move. As I was unloading it from my car, a nice young man came up to me to tell me that they closed at 3:00. Having driven all the way up there just to drop off the lamp to be repaired, I was terribly disappointed that they were closed. However, he kindly took the time to asses the lamp and advised me not to spend my money trying to fix it (because, even with his best efforts, he could not guarantee that it would ever be totally vertical again.) As sad as I am to see the lamp go, I appreciated his honest assessment. Even more, I appreciated his willingness to stop and talk to me way after their new closing time. Make sure you check their new hours (they're different than what's listed above!) They're still worth the extra drive for repairs, shades... or even a new lamp when the store is open! read more

I bought a $5. lamp at Goodwill. It is an exquisite lamp with lots of brass and lots of marble and lots of gold shimmer. I have been told that it probably came out of the sixties. It looks to me like it came from a very wealthy old estate somewhere. Anyway, it needed a new shade. So, off I went to the Lamp Place. A young guy with big holes in his ears greeted me when I walked in and helped me find the perfect shade. He was helpful as he grabbed a variety of shapes and sizes and colors. We played with the height of the shade and looked at new finials, etc. I settled on a drum shade in an off white and it compliments the lamp perfectly. What was so much fun is that there were many customers in the store when I was there. Each one of them had their own opinion about what I should do with this lamp. I ended up going with the consensus of the group, which was way better than what I was going to select by myself. The lamp shade was expensive as all get out ($86), but I suppose I will have this lamp until I leave this earth. So, it was okay to spend some money on the shade. Besides, I still had less than $100. invested in both the lamp and the shade, which was a bargain of a lifetime - based on the quality of it all. Pat on the back for me. Pat on the back for The Lamp Place! read more

I had a Tiffany lamp that needed repair. Customer service was great my repair was absolutely beautiful and reasonable. I was so pleased with their work I wouldn't hesitate to go back there. So glad someone told me about this place. read more

I love The Lamp Place! They have been my go-to lamp place for years and I feel that they are family. I buy my shades there, get repairs and rely on their expert advice. Great prices, good turnaround. And the nicest staff in town. read more

I've been doing business with The Lamp Place for years. They are always helpful and have a great selection of lamp shades and various lamp parts. I also had them replace a broken arm of a crystal chandelier and they did a great job. read more

Chandelier repair turned out great. Repaired wiring, sockets and replaced some crystals, I bought some new shades there too. Did a yelp checking offer and bringing my table lamp back for a safe socket change read more

If you ever need anything done for lamps this is the place to come to. The staff is absolutely wonderful, kind, helpful, and patient. Robbie rewired my lamps so fast I had not even gotten to the picking out a shade I wanted. Nancy helped me the shade and finials and she has excellent taste. I love these people! read more

I had been to The Lamp Place several times over the years & had repairs done and purchased shades as well as accessories. However, had an awful experience this past Sat. - both sales people totally disrespectful (not a 'hello' - 'how can I help' - not even a smile') It seemed that it was an inconvenience that I had stepped in. Beyond disappointed - so was the rest of the group I was with. Embarrassed that I had recommended The Lamp Place so highly. They were beyond rude. read more

They have a very good selection, that is "brilliantly" displayed. Prices are good. The sales staff was very helpful without "hovering". When we had a problem after the sale, they fixed it immediately. Very satisfied and will definitely return. read more

Helpful, knowledgeable staff. I went in with two non-working lamps and came away in minutes with two working lamps! If you need it fixed this is the store. read more

I just came back from experiencing the best customer service I have enjoyed in a long time! I work in a nonprofit and one lamp out of a set of two had gone out. We replaced the bulb but it still did not work. Hoping that the cost of a repair was less than two "new" ones from a thrift store, I went to The Lamp Place and Kathy was behind the front desk. She screwed in a bulb and it worked! Life Pro Tip: LED bulbs do not work in dimmer lamps. I asked how much for the bulb and Kathy said she would donate to our organization. They could have taken advantage of our ignorance but, instead, they became our hero. Thank you, The Lamp Place. You have a beautiful shop, an excellent staff, and you just gained a life-long customer. read more

Super service, knowledgeable and helpful folks. Great for repairs and lampshades. Two visits, three problems resolved.

Undoubtedly, the most expensive repair place I've ever been to. I took in a small chandelier to have it rewired for the sole purpose of adding length and to add a corresponding length chain. This cost me $69, which was $25 in parts and $40 for labor. Forty dollars for labor!?! This repair could not have taken an hour but I guess that $40 is a flat fee to do anything. Additionally I was told that if the fixture needed to have any sockets replaced it would have been much more. That was nice to hear. Bottom line....they will never again get my business. read more

So happy to have found this gem of a store for my lighting needs ! The staff here are exceptional . I brought some lamps in that needed new shades , bulbs , hardware and finials. They recommended wonderful options and styles for me and were very accommodating in my requests and answering questions . Thank you for your customer service . You are my choice for anything regarding my lighting needs!! read more

Love this place - best lamps and CS there is!

One of many visits to the lamp place. Alyssa is a great help always has a smile on her face very joyful to deal with had a great experience. Good service, all the crew really knows what they are doing very willing to help read more