Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

I should have written this review back in 2020 when I purchased my home, but I figure it's better…read morelate than never! I had such a wonderful experience with Anita and Hugh, and I'm so thankful I found them. From start to finish, they were helpful, straightforward, responsive, knowledgeable, and just all-around wonderful to work with. They made what could have been a stressful process feel so much easier. And on top of all that, you get 1% toward your closing costs?! It honestly sounds too good to be true, right? Well, it's not! It's now been several years since we purchased our home, and I still think about what a great experience we had with Anita and Hugh. If you're buying a home, use them--you won't regret it!

We just bought our second home here in the East Bay with Anita Sever, and I can't recommend her…read moreenough. Even though we've been through the home-buying process before, this transaction threw some serious curveballs our way. We were dealing with a massive headache and constant delays with the underwriter that threatened to stall the whole deal. On top of that, Anita managed to successfully negotiate certain contingencies for us--which is incredibly rare and difficult to pull off in this specific market. Every time an obstacle popped up, she was already on top of it, protecting our interests and pushing the process forward. Anita is sharp, highly proactive, and exactly the kind of advocate you want in your corner when a deal gets complicated. If you want a realtor who actually delivers and knows how to navigate a tough market, go with Anita.

It's a strong vote of confidence when you use an agent 3 times! When it was time to sell my Mar…read moreVista home, I knew Ray was the right choice. His advice and suggestions during the recent process made the transaction essentially effortless on my part. Ray coordinated everything: a light touch-up of the property with a handyman, had it staged beautifully, then finally worked his contacts for advance previews. The results paid off. In a challenging market, we fielded multiple offers with several over-asking. Westside RE buyers can be finicky and make last minute changes, but Ray handled that with grace and patience. His 5 stars are well earned!

Ray is amazing! Honestly, I generally don't even like real estate agents…read more.. Ray deserves 6 stars. I couldn't be his client because I was looking for a leasing agent and his firm doesn't provide the service. Regardless, he took so much time and care to educate me on the LA market and helping guide me in a meaningful way. If I am ever in need of the Realty services he offers, I will immediately contact him. My future self will be thankful to him for getting to save the time on searching.

Absolutely stellar!…read more What sets Scott apart is his warmth, care, professionalism, and responsiveness. We've worked with other agents, but Scott is truly head and shoulders above the rest, and we found our perfect home because of him. He guided us through every step of the process, taught us what to look for, and helped us with all the paperwork and procedures. At first we felt overwhelmed. The market was tough, and we couldn't find a house that met our needs within our budget. Every week Scott picked out the best options for us, and he met with us every weekend. He's smart and very attentive. He took notes on all our comments and preferences and remembered every detail. He's also completely honest, never afraid to point out problems, and always ready to fight for us. By the end, we knew we could trust him fully. During the negotiations he fought hard to get us what we asked for. He put together a detailed list of repairs, worked with the inspectors and other professionals, and followed up on several items the seller hadn't delivered. He has a great network and was able to recommend a specialist for every issue. In the end, even under pressure to close on schedule, he secured the credit we needed to add vents to the crawl space and extend the gutters. When our house hunt was over, we had found not only our perfect home but also a new friend in Scott.

There are very few people that are truly excellent at their job, and Scott Price is one of them. I…read moreworked with Scott for approximately one year as a first-time homebuyer. He is communicative, honest, remarkably knowledgeable, detail-oriented, and most importantly, he genuinely looks out for the best interests of his clients. I would recommend Scott without the slightest reservation to any potential homebuyer or seller.

Erin Donahue is our point of contact at Roque and Mark, and she has been beyond helpful and great…read moreto work with; she's responsive and professional. The reason for the 4 stars is because maintenance requests online have been ignored in the past and maintenance personnel are not always the cleanest or considerate of your home.

Roque and Mark company has been very helpful. There's very good communication and everything is…read moreclear and the platform set up is super efficient and organized. It certainly has been a great asset and support with my move into Santa Monica.

Jumana's knowledge dependability and communication has made her the go to escrow agent. Susie in…read morethe back office was just amazing. I've referred many clients to this great organization and every client has been massively impressed. Thank you so much for your hard work.

I wish I could give Susie 10 stars for the unbelievably kind handholding and super smart way she…read morehandled a very , very difficult escrow that involve land , a business and a tax liability that almost stopped escrow. I sobbed on the phone to her so many times I lost count. Everything was so unbelievably stressful in my life but Susie always had a friendly voice, and I trusted her completely . Susie during this Escrow went through something that was life-changing and awful for her. I couldn't believe that during this horrible event, she answered her phone instantly !! what I found shocking is that through the entire process she ALWAYS .... answered the phone every single time ! I don't know how that's physically possible and I would tell her this. how can you do this? I know you must have other clients , yet you are always available. I can't comprehend it. Just writing this is making me cry because of how kind she was and how she kept me going through one of the most difficult experiences of my life not because of her, but because of everything else involved in the sale , she was the only bright spot. God Bless her .

Hands down the best property management that I've ever rented from. I was shown nothing but…read moreprofessionalism from the initial showing of the apartment , to the application process, and then finally moving in to where I now proudly call home. Vanessas professionalism combined with her caring personality has established a level of trust that will keep me as a tenant for many years to come. I've now been under LA's Best Property Management's care for several years now and I honestly don't have one complaint. They have earned the name indeed. Vanessa has gone out of her way to address any concerns or questions I've had in a timely matter. If a repair needed to be done , it was done fast and right. Anyone who has lived in an apartment complex know issues will arise with different people. I appreciate the the level of screening that Vanessa does to insure I have the best of neighbors, limit the noise, damage to the property, and create a safe environment for my family. I don't usually make posts about non-food items, but in times like this it's important to find a good product and someone you can trust. I've been hearing so many horror stories about other property management companies that I wanted to share this hidden gem I found nestled in Santa Monica.

Rude, condescending, they make you feel like you have a 30…read moreseconds to state your issue and if you over that time, they cut you off. Have never dealt with a property management company like this in my 47 years of renting! Agree with people that said "RUN"!!

I had previously worked with Chase Simonton years ago when I was selling commercial real estate at…read moreKeller Williams. So when it came time to sell my father's apartment building in Glendale, there was no question I was going to list with him. Chase is extremely professional and in tune with the multi-family market. He prepared a comprehensive pricing proposal for our building and was spot on to where it would ultimately sell. We received 4 or 5 offers and the offer we selected was well above the rest. Needless to say, I was very pleased with Chase's performance and would highly recommend him and his team at Re/Max One Commercial.

I can't say enough great things about working with Chase and entire team…read more I refer all of my commercial real estate deals to him, and every single time he delivers above and beyond. He's sharp, insanely knowledgeable, and has that rare ability to spot both opportunities and red flags long before anyone else does. What I appreciate most is his consistency -- he answers the phone, follows through on every detail, and treats every deal like it's a multi-million-dollar transaction. My clients always end up thanking me for sending them his way, which says everything about the level of professionalism and care he brings. If you want someone who is honest, strategic, and truly exceptional at navigating the commercial landscape, look no further. I wouldn't trust anyone else with my commercial referrals. Absolute rock star. Also, he's a good surfer and sailer too so that's a plus!

Maggie helped me find a great property in Marina Del Rey, and has helped several friends with their…read moreresidential or commercial real estate acquisitions. She is absolutely the best at what she does. She is thorough, dedicated, very responsive, and driven. She also helped me a great deal with my renovation, and has great contacts for architecture and subcontractors. I cannot recommend her enough.

I'm not one to pass our recommendations easily, but Maggie recently helped my family relocate to…read morethe Los Angeles area, and I can't recommend her enough. We had to move quickly and didn't have time to scout neighborhoods, or even visit the properties before making a decision. Maggie gave us detailed reports on neighborhoods in a language we could understand, ran all over the greater L.A. area to look at properties, and sent detailed videos on all our target properties. We ended up thrilled with our neighborhood and property even though my family had never set foot in the area or house. It's a true testament to her many skills. There are many people have knowledge, skills, and understanding of the market, but in addition to those requisite skills Maggie has a sincere dedication to her customers that sets her above the competition. It's very rare to find someone with all those traits in any field, and if you are in the realty market in L.A. I highly recommend connecting with Maggie.

Kevin at Ocean Front Walk was superb! Attentitive, friendly, respectful, and truly proud of the…read moreproperty. Clean and well maintained apartments. Drama free, safe and peaceful environment. I highly recommend this company for anyone considering them. Easy process from start to finish!

We dealt specifically with Ryan, for a total of 3 years. He was easy to talk to & communicate with,…read moreabout anything & everything. Whether we needed routine maintenance done in our apartment, or the time I dropped my phone in the elevator and it went in between the cracks BELOW the elevator...he was there for us, always. 10/10 recommend renting with this company! (Ryan did not pay me to write this review! :)