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The Kenilworth

3.0 (114 reviews)
ModerateHotels
Open • Open 24 hours

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Juli S.

Edit to add: The night manager I spoke to last night amended the issue for me. I still have not had a response from the GM. The booking issue was resolved to my satisfaction. Hotel Kenilworth seems to be a remodeled Motel 6 or the like. The walls are so thin that I barely got 4 hours of uninterrupted sleep between the late night guests in the halls and the early morning door opening guests. There was hair on the bathroom sink when I first arrived. Cleanliness was good otherwise, aside from some trash in the hallways. The room, itself, is in the basement and you can smell that fact. The pillows are more like throw pillows than actual pillows for sleep. Despite that, the beds are pretty comfortable. The aesthetics are very nice and you are given a warm cookie upon arrival with infused water available in the lobby, as well. As other reviews have stated, you do have to swipe your card and undue amount of times despite giving the card at booking. The front desk staff is fairly dismissive and brusque. I messaged the hotel immediately after making the reservation about a booking issue and never received a response. As it was a family emergency, I booked the same day of my arrival. I brought the issue to the front desk staff's attention upon check in and was told to call the third party service and talk to the manager in the morning (this was at 6pm). I called the third party service the next morning; they contacted the hotel and were dismissed by the manager to whom they spoke (not sure of the person's name). After calling the third party and being told this account, I went to the front desk, as suggested, to speak to the manager. She was not available at 1030am, so the front desk person (who was also present when I checked in the day before and suggested this course of action) took a message with my contact information to give to the general manager, Lauren (sp?), upon her return. No response as of 9pm that night so I spoke to the front desk staff, again. This time I relayed the issue to the night manager who told me to call the third party service. I informed him I had and they had spoken to a manager. He replied that they had not spoken to him (rather brusquely). I told him they had spoken to a manager that morning according to the employee's account of the situation. He then said it must have been the general manager, Lauren, and said he would contact her to check the status. Whether or not the issue can be resolved, I feel it important that the manager respond to direct requests for contact. I am hopeful I will hear from her tomorrow. I will edit the review, accordingly, if so.

The online photos are completely misleading--this rundown two-story motel is filthy, smelly, and far worse in reality. Within minutes the room's odor triggered allergies and made it hard to breathe, forcing me to leave immediately. Yet they still charged me for two nights and only gave back about 10% as a refund--absolutely unacceptable.

Two Queens
Jack G.

Decent hotel. Comfortable rooms and friendly staff. Checkin seems unduly complicated with the number of times I had to swipe my card for reservations and then the deposit.

Fitness center
Stan H.

From the outside, it looked unassuming to me. Inside is beautifully charming with nice staff. The hotel feels like a weird mix of classy and okayness and I don't know what it is. Maybe part of It is just the general area. Location is convenient to the airport. Area of hotel seems nice itself even though the hilly location on the side is juxtaposed in a manner that make it a bit hard to find. It is a suburban location that can be tricky to get around without paying the toll roads galore around. The tolls make me have a squishy feeling in an already dense area. The general region seems like a mix of nice suburban life and working class. Hotel is great for park and fly as I would've had to pay about the same parking as doing park and fly since I was away long enough. Probably a hotel I would not choose due to price on my Own but it is reasonable for the area and what the offer. Great TV options and classy bathroom accessories. Fridge and microwave and love seat in my room- I did not expect that. Tried the fitness center. No sanitizing wipes available. Most guests here definitely don't come for this but I pushed myself to use this to be a bit active. They have these universal weight dumbbells that works well within this hotel setting.

Andres A.

Decided to stay here for one night. We have early morning flights at Newark Airport and we just did not want to have to get up so early to travel to the airport. We checked in and parked our vehicle in the park and fly section of their parking lot. It odds super convenient and not too expensive. It feels good to be able to settle in and take a shower and get some rest before or early morning flight. The hotel is super clean and quiet. The rooms are very spacious and the bed is super comfortable. It is located right off the highway. The staff was very nice and helpful. I will definitely use this place again when I travel out of Newark.

Two agents but they're both helping guests. How is this place managed?

Rude, passive aggressive, rude front desk staff. $720 for two nights and my subpar room is in the basement. If it weren't for a relative's wedding, I wouldn't stay here. If you have to stay here. The male front desk agent who was rude set my keys for one day instead of two. So waited at front desk with no one there. Once both came back from helping one guest, Front desk agent asked for my room number out loud instead of checking the system with my ID.

Bates Motel?

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Cute and cozy place to stay. Clean rooms and friendly staff. Will be returning in the future.

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Nice hotel with some upscale touches. Room was large enough and quiet. Convenient to everything in the Union area.

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Ask the Community - The Kenilworth

Review Highlights - The Kenilworth

“From the moment I walked in, the receptionist was kind and helpful.”

Mentioned in 3 reviews

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We had a horrible experience here today. The older woman bartender made a scene after we entered…read morestruggling up their stairs with the stroller and told us and the hostess off for not knowing that there was a ramp around the back after we had already gotten in. Then walked away saying "it's going to be this kind of day isn't it" and saying we weren't safe with our kid. She was disgustingly rude and judgmental We accidentally spilled a drink at the table and no one helped us. We acknowledge this is our fault and didn't expect any thing, except maybe some help as we had an infant and were trying to clean it up. The server who brought us our drinks walked by us FOUR TIMES directly looking at us as we were stood up with an infant in our arms cleaning the table and the floor up and never spoke or offered any help. Two other customers offered us napkins to help while no staff ever acknowledged us. The pile of napkins was never picked up off our table the entire time we were there.

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It been a very long time since I've stayed at AVE Union in New Jersey, but the time I did spend,…read moredefinitely made an impact. My partner and I have been looking for a new apartment and AVE Union popped into my mind. I believe they have selections for fully furnished or apartments to furnish your own. I remember how attentive the staff was at AVE Union. They used to throw these themed activities and would greet us every time we came back to the apartment. Additionally, the surrounding area is quite convenient, right next to public transportation. I used to run in the area after work and I enjoyed the neighborhood. The amenities are very nice, the pool using neon lights at night to create a cool vibe. And to make sure people don't trip, lol. I also liked the gym! It was pretty cool, split into two rooms. All glass on each side. I had a great experience at AVE Union in New Jersey and I recommend it to anyone who's looking for housing in the area!

Hampton Inn Linden - Guest room

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Home2 Suites by Hilton Rahway, NJ - Guest room

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The Kenilworth - hotels - Updated October 2026

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